Logo of Ace Hardware

Ace Hardware - Fairmont, WV

  • 2600 Middletown Rd Ste 113, Fairmont, WV 26554
  • Commercial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Ace Hardware, located in Fairmont, West Virginia, we pride ourselves on our extensive range of services tailored to meet the diverse needs of both residential and commercial clients. Our expertise spans roof deck repair, roof coating, gutter services, roof cleaning, rubber roofing, and soffit and fascia services. This versatility allows us to manage complex projects from inception to completion, ensuring that every detail is meticulously attended to. Our well-coordinated team is dedicated to delivering durable, high-quality results that provide long-term value. We understand the importance of organization and consistency in our work, which is reflected in our commitment to each project. Whether you are looking to enhance your home or undertake a large-scale commercial endeavor, we are equipped to handle it all with precision and reliability. Our location in Fairmont enables us to serve the surrounding regions effectively, ensuring that your project is completed thoroughly and to your satisfaction.

What people say about “Ace Hardware”?

Customer feedback for this Ace Hardware store is overwhelmingly positive, with many praising the exceptional customer service and knowledgeable staff. Reviewers frequently mention the friendly atmosphere and the willingness of employees to assist with various needs, making shopping an enjoyable experience. While some customers encountered issues with online ordering and stock availability, the overall sentiment highlights a strong commitment to resolving problems. Communication appears to be a strong point, with staff actively engaging with customers and providing helpful suggestions. Many customers express loyalty to the store, emphasizing its local ownership and community focus.

What Users Like The Most

  • Top notch customer service. Everyone working here is friendly, approachable, and knowledgeable.
  • Alex came to our home and discussed the matter, he then recommended a replacement that would work better for our needs.
  • The staff at Ace Fairmont have come to know us pretty well... they are always above and beyond helpful.
  • I was directed to what I needed. I was out of the store in 10 minutes.
  • Every employee we passed greeted us and asked if we needed help finding anything.

What Users Like The Least

  • Try to place the order, but no ace near me delivers or can accept deliveries for pickup.
  • I had to order some quikrete... the order was only a 10lb bag... instead of letting me know before they processed my order.
  • Really despised this Ace hardware after the back and forth I dealt with on a return of something a few years ago.

Recommended Reviews

Overall Company Rating
Good 4.4
Out of 25 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Jim
Jun 5, 2025

This is the best ace hardware around. Even more so if your into smoking meat, griddles. Pizza ovens and more with a wide variety of all the popular brands of seasonings and sauces. Ask for Frank tell him Shack sent you.

Jonathon Chmelik
May 13, 2025

Your amazing local hardware store. At first glance, the store doesn't look that big. However, once you step inside and realize how deep it goes you can spend hours searching around. Your time here won't just be spent searching for quality home project products but also talking to every store representative you come within talking distance to. Top notch customer service. Everyone working here is friendly, approachable, and knowledgeable. Even if something costs a few more cents than lowes or home depot, I would rather give my business to this worthy local establishment any day.

Chris Strader
May 8, 2025

Reid was such a professional in helping me with my key fob. After running into issues, he went above and beyond to help and fix the situation! So thankful for him!

Jeff Owens
May 1, 2025

Had a problem with a new mower just wasn't what we needed. Alex came to our home and discussed the matter, he then recommend a replacement that would work better for our needs. Alex took mower with him and had a replacement the next day. Ace Hardware and Alex went out of their way to find what worked best for us. I highly recommend Ace and Alex. Alex even does small engine repairs if you need his services. Thank you!!

Joseph Moore
Feb 18, 2025

Ask for Alex he's the man he knows so much he's a genius no lie, I've learned alot from him...

Scott Mitchell
Jan 23, 2025

Great store! They have just about everything. This was my first time visiting and enjoying looking around. I am definitely going back!!

Edward Porrini
Jan 20, 2025

I went online to their website to order a snowblower. Free assembly and delivery. Try to place the order, but no ace near me delivers or can accept deliveries for pickup. Call their customer service, “these are owner operated, try the individual stores.” Call multiple stores, Fairmont indicates they do deliver. YAY. Try to place order: “Well that’s not in stock and to get it shipped here would be $400. Can’t you order me one? Apparently not. This is not a real chain, you are probably better off buying out of a truck parked on the side of the road.

Ben Morse
Dec 4, 2024

Best hardware store around in Fairmont. Go to this one instead of Busy Beaver. Much better selection more organized and better prices.

Ryan Tacy
Sep 2, 2024

I do alot of really random projects with and for my son. we're always building wild stuff so the staff at ace Fairmont have come to know us pretty well. we always ask for kinda off the wall items but they are always above and beyond helpful and give good ideas on solving some of our engineering problems. I like that they are locally owned as well it makes a difference to me knowing the money is staying in the community. anyway we'll see you all when we think up another crazy idea to build.

Tyler Yost
Mar 8, 2024

i had to order some quikrete i needed 30lbs after 15mins i got a email saying the order was cancelled then received another email saying the order was confirmed sent my wife to pick up the order and when she picked it up the order was only a 10lb bag they where out of stock and instead of letting me know before they processed my order they just charged me for one 10lb bag they even had the 30lb bag in stock so after she wasted the trip i had to wait and drive 50 mins out of my way just to pick up the right order from LOWES they workers where nice but it’s ridiculous they couldn’t tell me this when i called to confirm the order

michael gaska
Feb 1, 2024

Ace is the place with the helpful
Hardware man! Old advertisement. It's true! I was ask if I needed help. I was directed to what I needed.
I was out of the store in 10 minutes. Kitchen drain working good. Now

Mark Morrison
Dec 22, 2023

This time they were out of stock for my Stihl blower needs but suggested I go to their sister store closer to Lynchburg

Jeffrey Efaw
Dec 16, 2023

Had to go to plan b and needed some supplies and bits to complete a job. They had what I needed in stock and we completed it.

Joseph Cunningham
Oct 23, 2023

Have been here numerous times, the staff is friendly, knowledgeable and very helpful. Highly recommend visiting this store. The owner went out of his way to make sure the product I was looking for was delivered quickly. Go see the staff and tell them Squatch sent you.

Amanda P.
Aug 12, 2023

This is the best Ace hardware store. Staff is knowledgeable and always available to help you. The selection is by far the best around everything from animal feed to grilling needs. The management is top notch if you have a issue its handled with professionalism. This is the only place ill go for livestock needs to simple home repairs.
Definitely a better store than it use to be the new management was clearly what this place needed.

Nick F
May 19, 2023

Really despised this Ace hardware after the back and forth I dealt with on a return of something a few years ago. But after attempting to use the merchandise card from that return, I had issues. Attempted to purchase online with the gift card but was unsuccessful. Figured I'd go in and give it a go. Same thing. Wouldn't process right. So, the transaction was passed off to a gentleman named Alex. This man did more for the customer than I have ever seen combined out of the staff in this place. He did everything in his power to run the merchandise card and we were finally successful.

I returned again a few weeks later to purchase more supplies and wanted to thank Alex again for his assistance. To my surprise (since I'm terrible at remembering people) Alex remembered exactly who I was and was happy to help me find what I needed with suggestions.

As long as Alex is there, I will return. The others could learn from him. Keep up the good work!

Karen Kefover
Apr 30, 2023

Stopped in this store today not for anything in particular, just browsing and every employee we past greeted us and asked if we needed help finding anything. Even when leaving without making a purchase, they acknowledged us and told us to have a great weekend. Super friendly staff! Will definitely go back!

Olivia Maxwell
Mar 6, 2023

All the workers are always very friendly and Mario that helped me get my paint was very knowledgeable and helpful.

Spencer Hall
Mar 4, 2023

Came here looking for a dishwasher hookup and a hose adapter for it. Larry greeted us with a smile and had everything we needed within minutes. I wouldve been here for at least an hour otherwise. Thanks!

Last Patriot
Dec 8, 2022

Always 5 stars. The employees here always help you around the store. Too bad Biafore owns the building now though. He'll probably raise their rent so high itll run them out of business.

Stephanie Napolitano
Nov 30, 2022

Purchased a locking mechanism for my front door that will not work for my door(which I figured out once I got home). Came back in about three hours later to exchange it for a different type of lock, and was told no I couldn’t return it. The package was open, but the lock was in the exact same shape as it was when I got it.

Jeff W
Jun 1, 2022

Alot of items to fix up your home. I hopefully visited on a bad day. I brought in a busted vent i wanted to replace. Two persons did not know where the vents were if they even had any. I found the vent in grey and asked a clerk if they had them in white. I was suggested to paint the grey one. I found what i needed at Home Depot

Julie M
May 10, 2022

They have a little of everything. Prices aren't terrible. Easy to find help loading your car. Convenient location. Nice to shop somewhere Smalley than a big box store. Not always enough check out associates but that is typical of today's work scene. The only thing I was unhappy with was their screen repair service they say they offered but after three days of our screens sitting in the back untouched we took them back and went somewhere else. I don't feel like anyone cared that they weren't touched and that they couldn't provide an actual time they would be done.

Noah Schumaker
Mar 12, 2022

I had no clue what I was doing (except for one of the items) and the very knowledgeable sales person helped explain to me what I needed and what to do. All I did was describe where the leak was, and pictures of it. I had three different types (and sizes) of piping/hose. Pictures are from before:

Thomas McClure
Sep 18, 2017

I'm updating my review with a five star. This went up from a two-star. Staff is finally competent and there are some real trade masters there. As a pro, I just need the part I need or I need something that works. They've got it and it's worthwhile to go there. This place is open late enough to accommodate the weekend warriors and the evening warriors.

Well done!

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  • 2600 Middletown Rd Ste 113, Fairmont, WV 26554
  • Commercial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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