- 4777 Westerville Rd, Columbus, OH 43231
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Free Estimates
- Licensed & Insured
About the Business
What people say about “Able Roof”?
Customer feedback is overwhelmingly positive, highlighting the excellent service, professionalism, and communication from Able Roofing. Many customers appreciate the knowledgeable staff, particularly Van, who is frequently mentioned for his helpfulness and ability to explain the process clearly. The company is praised for timely deliveries and quick project completions, with several reviewers noting that their homes were left clean post-installation. However, a few customers have raised serious concerns about unreliability in communication and follow-up, which slightly tarnishes the overall perception.
What Users Like The Most
- Arrived on time. Listened to what I had to say.
- Van was very knowledgeable and explained the process in great detail.
- The process could not have been easier, installation was fast and end result is great.
- Great crew, they work very hard and long days to get our roof completed.
- Everyone we interacted with was extremely professional.
What Users Like The Least
- I’m planning on sharing my experience with the Better Business Bureau as well.
- This is hands-down, the most unreliable company I have ever worked with.
- I did not hear from Juliet or anyone from the able team.
Recommended Reviews
Arrived on time. Listened to what I had to say. Showed me the findings on the issue with the roof and gave me the options.
Quick process, answered all my questions.
Van was very knowledgeable and explained the process in great detail. He was friendly and easy to talk to. He answered all of my questions.
I started off initially liking our salesman a lot. He was personable and didn't seem like a pushy guy (Hate that). My husband and I designed a beautiful house unlike ANY house in our neighborhood. He got the job going and the contractors coming to get a new roof, new siding and we added new stonework so this was probably a pretty big deal for him because I KNOW it was a big tab for the insurance company (due to hail damage). Zach was excited with our design and asked if he could take before and after shots of the house to put on his website even. People came up to us all the time with compliments on the house and how unique it is for the area and my husband and I were very thrilled. This is where apparently I screwed up. I gave Zach's name to my next door neighbor since he had been so wonderful to us. He then went thru and helped them design almost the EXACT same house as mine. Same dark color siding and same stonework just with a different stone in the same places. It was the stonework that set my house apart and made it different and Zach helped them design the same thing right next door to mine. I tried contacting Zach and asking him to help discuss the fact that my neighbors shouldn't want 2 houses that look the same next to each other and to try a different design, but alas he simply saw a paycheck and paid no attention to my request. Now their house is finished and I can't do anything about the fact that my house was only able to be unique for about 6 mo. I can't believe my request to Zach would be considered an odd request after spending THOUSANDS of dollars to redo an entire home exterior, but it didn't matter anyway. I would say that they did a great job because the contractors they used were great and simply did their jobs and did them well, but ABLE on the other hand is apparently only in it for the money and doesn't care what they turn out. Apparently they like cookie cutter neighborhoods. Don't use them (or at least not Zach) unless you want to possibly have the same house as the guy next door.
- 4777 Westerville Rd, Columbus, OH 43231
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Free Estimates
- Licensed & Insured