Logo of ABC Supply Co. Inc.

ABC Supply Co. Inc. - Gloucester, VA

  • 7718 Crab Thicket Rd, Gloucester, VA 23061
  • 24/7 Emergency Repairs
  • Metal Roof
  • Green Roof
  • TPO Roof
  • Hip Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At ABC Supply Co. Inc., located in Gloucester, Virginia, we pride ourselves on our versatility and technical expertise in handling a wide range of projects, both residential and commercial. Our comprehensive services include roof maintenance, skylight installation, gutter cleaning, and roof water damage repair. We are equipped to manage complex projects from inception to completion, ensuring that every detail is meticulously addressed.

Our well-coordinated team is dedicated to delivering durable and high-quality results that provide long-term value. We understand the importance of organization and consistency in our work, allowing us to tackle even the most challenging tasks with confidence. Serving Gloucester and the surrounding areas, we are committed to being a reliable resource for all your roofing needs, ensuring thorough project coordination every step of the way.

What people say about “ABC Supply Co. Inc.”?

Customer feedback presents a cautious outlook on the company, highlighting significant issues with delivery service and communication. While some customers praised the team for their patience and quick resolution of product errors, others reported severe complaints about reckless driving by the company's drivers and inadequate responses from customer service. The lack of follow-up on serious issues has left several customers feeling frustrated and unvalued. Overall, the mixed experiences underscore major concerns regarding professionalism and safety.

What Users Like The Most
  • The entire team here is fantastic, Jordan is very patient, as I ask a lot of questions, all of which she is more than capable of answering.
  • ABC provided excellent customer service today. They didn't hesitate to take back the incorrect product and replace it with the correct.
  • They were quick in helping us get the product out of our car and returning from the warehouse with the correct items.
What Users Like The Least

Customers are fully satisfied

Recommended Reviews
Overall Company Rating
Average 3.0
Out of 4 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Lisa Sutton
Feb 27, 2025

On 2/24/25 your driver veered off of the lane and drove thru my yard. With how wet it is from the snow it literally created a huge ditch. I called and spoke to Jordan who passed me to Tammy who told me I would get a call in 20 minutes from someone else. As of 2/27/25 I've heard nothing back. Cutting grass is going to be bumpy and I don't feel as though it's my responsibility to fix your mistakes. Very unprofessional company.

michael bombard
Feb 24, 2025

The entire team here is fantastic, Jordan is very patient, as I ask a lot of questions, all of which she is more than capable of answering.

Emily Steele
May 28, 2021

Addendum #2: After our upset yesterday (which was a Sunday) and having to stop our work due to the wrong product fiasco, ABC provided excellent customer service today. They didn't hesitate to take back the incorrect product and replace with the correct. They were apologetic, though they couldn't explain why this happened. They were quick in helping us get the product out of our car and returning from the warehouse with the correct items. Happy ending, and that 1 star returned.

Addendum #1: I've removed 1 star. We are half way through a box of shake siding and found it to be a different style or maybe older version and cannot connect to the other half of the box that we've already put on the house. They are also ALL dirty and covered in dirty hand prints. Even after scrubbing clean, they are still stained.

Great prices. Great selection. We ordered siding to be delivered. They delivered a day early, when we weren't home and a car was in their way. They still managed to get the supplies delivered without any damage to our home or vehicle.

The staff is extremely friendly, courteous, and helpful. Recommend!

Anthony Smith
Oct 7, 2020

I had one of these driver nearly run me off the road at approximately 12:50pm today. We were at approximately 11377 Harcum rd Gloucester VA 23061. I call them to inform them, no apologizes infact they were speechless. Leaving me with little recourse other than leaving a bad review. They have a driver who reckless drives down the middle of the road with absolitly no regatd to other drivers and ABC doesnt seem to care. I pray the man driving this truck doesn't hurt or kill anyone!

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 7718 Crab Thicket Rd, Gloucester, VA 23061
  • 24/7 Emergency Repairs
  • Metal Roof
  • Green Roof
  • TPO Roof
  • Hip Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
+-

The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
+-

The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
+-

Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
+-

Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
+-

Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
+-

Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
+-

It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
+-

The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
+-

To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
+-

Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
+-

When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
+-

Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

Other Filters 0