Logo of Aaron Swift Plumbing & Sewer Service, Inc.

Aaron Swift Plumbing & Sewer Service, Inc.

  • 12530 31 Mile Rd, Washington, MI 48095
  • Residential Roofing
  • Financing Available
  • Green Roof
  • Asphalt Shingle Roof
  • Hip Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “Aaron Swift Plumbing & Sewer Service, Inc.”?

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Recommended Reviews

Overall Company Rating
Excellent 4.5
Out of 44 reviews
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Marcie Cornett
May 20, 2025

Ive used them about 3 times now in the past few years. Always able to come quickly. Always confirms the price before they do the work. They are very thorough and dont try to leave before being sure the job is complete and that we are satisfied. Kevon has been here twice and is super! Great additude and really knows his stuff. Our issue was clogged water lines a couple times but had some repiping done in a bathroom years ago.

TAmara Griffin
Apr 18, 2025

Very quick to respond to our emergency. Very fair pricing. Took care of the problem and left the area in perfect shape. Highly recommend this company.

JoAnna Reid
Apr 16, 2025

When a kid with a bowl cut showed up at my house and barely spoke, I should’ve turned him away and knew this would be a headache. I knew immediately that he was brand new and less experienced. He wasn’t very chatty at all and very awkward. I had to beg him to explain what was going on with my pipes and how to prevent issues in the future—he didn’t offer any updates or information unless I asked directly. Then he reinstalled my toilet incorrectly, causing water to leak all over my brand new bathroom floor and into my newly remodeled basement.

He didn’t say a word about the leak. If I hadn’t been home, I could’ve returned to standing water, subfloor damage, and soaked drywall. While I was downstairs frantically wiping everything up and grabbing bowls to catch the water, I kept yelling up to him. His only response was, “Don’t worry about it, everything’s fine.” And after all of that, he went and sat in his van for 20 minutes without saying anything. I later found out he had also damaged my brand new cabinet and didn’t tell me—I had to drag that out of him. He even asked me not to call the owner, which should’ve been a huge red flag. Once I saw how bad the cabinet damage really was, I knew I had to make that call. That kind of request shows there are deeper internal issues with this company than they probably realize.

The owner came out to inspect the situation. He apologized profusely and admitted this employee isn’t good with the public and should have communicated better. While I appreciated the honesty, it was frustrating to know they were already aware this person was a problem and still sent him to a customer’s home with no supervision or support.

After everything, I also realized the tech had thrown away the toilet screw caps, and I had to contact the owner again to get replacements—just one more detail I had to chase down after this whole mess.

Unfortunately, their customer service is just as disappointing. They’ll say they’re going to take care of things and that they’re listening, but their actions show otherwise. They only see things from their own perspective and aren’t interested in what the customer is saying. The customer comes first is definitely not a thing that they’re familiar with. I would rather have my pipes backup again than deal with this mess of a company again.

Lisa Schuh
Nov 30, 2024

Kevon was great. On 10/26 my water heater departed this life. Of course it was a Saturday. Kevon was at my house that morning, gave me some options, wound up going with a new one. He went and got it, installed it, took the old one, all in a timely and professional manner. Very happy, since I'm a person that needs my hot water, so crisis resolved. Recommend and would use again.

Patricia Filburn
Oct 25, 2024

Phil arrived on time, did great work, answered all questions. It wasn't an easy job, tight crawl space and very old nasty pipes.

Scott Bright
Oct 18, 2024

Somewhat of an emergency (no hot water - valve needed replacing). Office called me at 7:55 am, arranged to have someone at my home between 1:00 and 4:00 pm, and service person got there within that time frame. Kevon was friendly, knowledgeable, professional and efficient - job well done!

Thomas Freel
Sep 20, 2024

Great service overall. Scheduling was convenient and timely. Technician was highly professional and completed a successful install that looks and works great. Thanks!

Andrew Zuehlk
Aug 28, 2024

Best plumbing service in the Romeo area! Joe is a skilled plumber and a great problem solver. He's efficient, communicative and easy to work with. Joe and Aaron Swift Plumbing have helped me with several residential projects over the years--expertly completing bathroom plumbing hookup/repair against a tight remodel deadline in the past, and fixing leaky gas pipes more recently. Great skilled work provided every time!

Marie Grace Brabandt
Aug 2, 2024

Aaron swift has never disappointed. Always great service from office to completion. Highly reccomend. I always use them for my plumbing needs.

Lorri P
Jul 11, 2024

Great customer service. Called with a plumbing issue and within a few hours all was fixed at a reasonable price. Will definitely use again !!

Michael Ostaszewski
Jun 24, 2024

Thank you for coming out and helping! Nate did everything to remedy my problem and he got it. Very professional. I won’t be going anywhere else. Thank you again.

Theresa Frushour
Jun 22, 2024

We called 8:00 am Saturday morning, to be told we'd get a call back as soon as the technician was contacted. After no response we called back at 11:00 am only to be told there was no service available today. Prior to the phone calls, I filled out an online appointment request the night before and did not receive a reply to that either. Very poor customer service! Since the hot water heater broke, it was urgent that we were contacted. By the time we called other companies, we couldn't get an appointment until Monday. We would not call this company again!

Kelley Snook
Jun 20, 2024

Fast, courteous and professional. If you want the “best” at a competitive price, look no further than Swift Plumbing. I’ve done business with them since the early 70’s. They’ve grown, but still feel like neighbors!!

Juli Gill
Jun 9, 2024

We had a plumbing emergency just four days after moving into our house. A neighbor recommended we call Aaron Swift Plumbing for service. Kevon came out within an hour and immediately got to work. He solved the problem (a bad compression fitting and a bad valve) and installed a new faucet to replace the faulty one. We very much appreciated professional way in which Kevon handle the situation and will be continuing customers of Aaron Swift Plumbing.

Robert Swiderski
May 17, 2024

Called for a semi emergency, they showed up on time, everyone was courteous and professional, would definitely use them again!

Brad N
May 15, 2024

They stand by their work, I was very pleased with the professionalism and customer service. I would recommend them and use them again

Denise Lictawa
May 8, 2024

We have used Aaron Swift Plumbing for all of our needs for about 1/4 of a century and I wouldn’t go anywhere else. Never had a problem at all. We highly recommend them.

Matthew Kroll
Apr 19, 2024

I had a major sewer line problem on a Sunday. Called Aaron Swift at 11:00 AM and the problem was fixed by 1:30.

Sharon Mauchline
Apr 19, 2024

This company is wonderful never had an issue have been using for years all technicians and staff are wonderful kind Professional knowledgeable

Mrs. C (SociZen)
Apr 15, 2024

Aaron Swift Plumbing has worked on multiple projects for us since we moved into our 1970 fixer-upper about a year ago. They are super helpful and understanding when it comes to scheduling and creating a plan within our budget. Highly recommend.

Lee McCoy
Apr 10, 2024

We are very happy with the service at Aaron Swift Plumbing. After our call the plumber was at our home in a couple of hours. Phil did a great job and was very conscientious about his job. We will definitely use Aaron Swift plumbing again!

Randy Graham
Feb 27, 2024

We had a single vanity replaced by a dual vanity with some tricky plumbing implications. We also had a new roman faucet replaced in a large tiled rub with older rusty plumbing. Joe and Brandon did top notch work. I would give 6 stars if I could but it only allows 5.

Lori Malburg
Feb 14, 2024

Couldn’t believe Aaron Swift plumbing could come same day - let alone before noon the same day! As always, our issues were handled with care - and at a price that didn’t break the bank!

Cindy Hill
Feb 11, 2024

The techs were very nice and helpful. They fixed our problem and left everything the way they found it. We are very happy with what they did.

Michael Rose
Jan 26, 2024

I have had them come out on two different occasions in the span of two months and they never actually found or solved the issue. The first time they sent someone out he snaked the line and said it was probably roots. Came out maybe 2 weeks later after it clogged again. That time he brought the camera (conveniently forgot the first time) and said there really isn't roots that seem to be an issue. So $700 dollars later I have no answer to why my toilet is not flushing for the 3rd time in a span of 3 months. This company is a total rip off

Linda Stoll
Jan 11, 2024

Been using them for years and will continue. They are full service in every way. Honest, Efficient, Prompt, Technically the best - just everything. Great Company!

Daniel Dorton
Oct 25, 2023

Had my main drain clogged. I called them first thing in the morning and by 1pm had everything back flowing. Tech was polite and handled everything accordingly.

Rachskull
Sep 20, 2023

I have gone back and forth on whether to write this, but after this last phone call, I decided I had too. We have used them a couple of times and the techs have been good and their prices have been comparable. My issue is with the woman that answers the phone. I have spoken to her several times and she is always so short and rude with me. It is unnecessary and unprofessional. Awful customer service from her. I may seek elsewhere next time just so I do not have to deal with her.

Nicole Meiner
Sep 19, 2023

My folks needed a pipe in their basement fixed and I knew of these folks because I had delivered to them when I drove for Doordash, so I gave them their info and they got an appointment set up that day for someone to come out later in the week to give a quote. The quote wound up being half of what they were bracing themselves for and then the actual work wound up even cheaper than that! My folks are so pleased that for the first time in months they can do laundry without having to mop up the basement. These folks even sent someone out on a holiday weekend to make sure there was a prompt fix even though they didn't have to do that. My parents don't use the internet much so I am writing this review on their behalf.

Karen Huss
Feb 2, 2022

This is the second time we have used Aaron Swift. Once to dig up our sewer 12 years ago in Sterling Heights and today to snake out our sewer in Romeo.
Darn Romeo old trees and roots. Lol! Gave us suggestions for the future to help remedy this situation. Thank you Aaron Swift and Joe!!

Kristina Wisniewski
Jan 18, 2022

My family found ourselves with a broken shutoff valve on the street side our our water main on a Sunday. The plumber, Brandon, explained to us over the phone how we needed the city DPW to come shut off the water from the outside. He was then available promptly and able to coordinate availability with the DPW employee. Despite the unpleasant circumstances we were in, Brandon was great and made sure we were taken care of so that we could have water again! Great service all around!

Erik Wilson
Sep 2, 2021

We are in the process of moving into our new home, and discovered that the drains in both showers were corroded. Needed to be ripped out and a whole new assembly installed. This was essientially holding us up on moving in. I placed a phone call yesterday afternoon and the tech was over first thing in the morning today. Long story short, they got us up and running while other plumbing services were either overpriced or quoting month or longer long lead times. Pricing was extremely fair and the service from dispatch and the technician were responsive, courteous, and professional. I will be using A.S Plumbing for all my needs. I strongly recommend this company to anyone in need of service.

Devin R. Smith
Sep 1, 2021

We have been very grateful for Swift plumbing and their promptness in responding when we have needed them. They have helped us with snaking the lines and replacing an outdoor water spigot. Both times they were courteous and professional, explained what was needed and why they were doing what they were doing. Will not hesitate to call them back out the next time a need arises.

Chris P
Jun 22, 2021

I had two visits in one week for two different bathrooms. They responded quickly and fixed the problems efficiently. Highly recommend!

Pat Paholsky
May 24, 2021

This company just completed a major (for me) plumbing job on my 100+ year-old farm house, and I would highly recommend them to anyone. They had to cut through my concrete driveway to replace a line from my house to the septic tank plus other work. I’d like to commend Patrick, Brandon and Rob for their professionalism, courtesy and attention to detail.

T Jones
Apr 14, 2021

Aaron Swift Plumbing has always been fast, friendly and clean. Great service, they got right to work and cleaned up. We will always use them. Thanks!

Norene Olejnik
Mar 31, 2021

Hats off to this company!
I had a sump pump issue (it would not stop). Thank you to Rob and Brandon I now feel safe and stress free!
Rob was highly informative, explained in "layman's terms" the problem and fixed!
Highly recommend. Top notch work in a short and professional time.
Thank you. I will use Swift Plumbing in the future.

M S
Mar 24, 2021

Called yesterday morning regarding water pressure issues. receptionist was super polite and friendly. She had someone out next day. Patrick was professional and honest.

Grace Lickey
Nov 6, 2020

I have used Aaron Swift Plumbing & Sewer Service twice, and I have been very satisfied both times. Making an appointment was easy, they showed up on time, were professional, answered my questions, and were very reasonable. If I need any plumbing service, I will definitely contact them.

Yale Glass Company Business
Sep 22, 2020

As a business owner myself, very disappointed with this company. Had a french floor drain that was clogged, spoke to tech on phone, he suggested I needed the water jet machine with a price of 657.00 which I agreed on. As they were attempting to water jet the pipe, the water backed up, and started to flood the shop. They had no waste pump on any of the 3 trucks on site, so my tenant had one and he and I proceeded to pump water out, mins you while the techs watched us. The tech jetted for approx 20 minutes and gave up, with the lead tech telling me what was needed was the auger (eel). Wish he would have evaluated the situation before and told that, but anyway paid them for the 1hr 15 minutes they were there for jet. Next day 2 techs came back with the auger (eel) machine, for price of 364.00 additional. The auger was doing the job, as we were able to find where pipe was outside building by the ditch area with the vibration of machine. Looking to locate the pipe, one of the techs came running in the building telling the 2nd tech , he had sawzalled thru a gas line. Turns out it was a high pressure gas main. Emergency crews were called, and had crews with gas meter letting us know if it was safe. When gas company showed up one of the techs told them that he had hit with a shovel, but they new better, and he admitted he sawed through pipe. Techs packed up and just left. Stuck around building till about 11:00 pm in case gas company needed to get in building. Consumers temp fixed the pipe, till they could mini excavator 3 weeks later to fix correctly. I had to fix area of grass and diet when finished. Never received a return call from anyone from Aaron swift, until about a month later, looking for payment. Called Naomi, and explained situation. She said she did not know anything about it, and would check into and get back to me. Today I received letter from Naomi saying the work was performed and I still owe the 364.00 . Very disappointed with the way this was handled. I am going to pay this to call the slate clean, but hope this helps other consumers decide to use Arron swift plumbing.

Tynisa Wilkerson
Sep 12, 2020

Called on Labor Day because it showed they were open and serviced my area. Needed a simple job done. Outside gas line removed from gas heater and capped. Got all my information in and a few minutes later, the lady over scheduling called me back. Told me she didn't have her schedule for the week and would get back with me next business day. She never called back. I take it they either didn't want to service me or my job was too small and not worth their time.

Courtney F.
Aug 14, 2020

We used Aaron Swift Plumbing to fix a sewer issue on our house and they were so easy to work with. The receptionist was professional and great at calling us back and letting us know when someone was coming. We had Patrick come out to do the work and he did a great job. Super friendly and professional as well. I would definitely recommend this company!

Update: I have continued to use them for the past four years and have never had an issue with them. They are respectful and straightforward with their pricing and timelines. I would still recommend them.

Jim
Jul 9, 2020

I received an estimate for several jobs inside and outside my home from Joe at Aaron Swift back in January. We decided to wait until the outside temps were more conducive to performing the work, but the then the pandemic came along. In May Joe was able to come back and do the work, and he did it exactly as we had discussed at the exact price we had agreed on in January. I will be using Aaron Swift for future plumbing work!

PTR
May 8, 2020

I have used this firm for routine things like installing a new faucet and they have always been professional and on time. A few days ago I went to my basement and there was water gushing from the pipe to the sump pump. I immediately called and was told someone would be there asap. My neighbor got the 2 pipes joined so the water flow was temporarily stopped. With an hour Rob from Aaron Swift arrived and he immediately knew what had happened. He explained what had caused the issue and offered me two solutions along with the cost of each. He was knowledgeable and patient while answering all my questions. I would recommend this firm to anyone needing their service.

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  • 12530 31 Mile Rd, Washington, MI 48095
  • Residential Roofing
  • Financing Available
  • Green Roof
  • Asphalt Shingle Roof
  • Hip Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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