- 38 New Britain Ave, Rocky Hill, CT 06067
- 24/7 Emergency Repairs
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
- Slate Roof
About the Business
What people say about “A1 Home Improvement”?
The reviews for A1 Home Improvement are overwhelmingly positive, highlighting exceptional customer service and effective communication throughout various home improvement projects. Customers consistently praised the professionalism and dedication of the staff, from sales representatives to on-site crews, noting their attention to detail and willingness to address concerns. Many reviewers appreciated the company's advocacy with insurance matters and the quality of workmanship, with several indicating they would highly recommend A1 for future projects. Overall, A1 is recognized for providing a smooth and satisfying experience for their clients.
What Users Like The Most
- A1 is the best company around. They've done everything on my home.
- A1’s dedication to customer service and attention to detail didn’t end when the roof was completed.
- He demonstrated excellent communication skills, actively listened to concerns, and responded thoughtfully to every question.
- They both treated my house like it was their own and my windows are absolutely beautiful.
- Patrick took the time to get up on the roof and take some video so I could see more clearly what the issues were.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
A1 is the best company around. They've done everything on my home. Siding windows and the roof. Warranty you cant beat, workmanship is amazing and so is the customer service. Call and ask for Christian. Hes who has helped me out on all my projects and I couldnt ask for a better person to do business with
A1’s dedication to customer service and attention to detail didn’t end when the roof was completed—it was evident from start to finish. From the office staff and billing department to the hardworking crew on site, every single person we interacted with treated us with the utmost professionalism, care, and respect.
They went above and beyond in every way, even going to bat for us with our insurance company to make sure we received the coverage we deserved. That level of advocacy truly sets them apart. It’s clear that A1 genuinely cares about their customers and stands by the quality and integrity of their work.
Their commitment to excellence and customer satisfaction is unmatched. I wouldn’t hesitate to recommend A1 to anyone looking for reliable, high-quality roofing with a personal touch.
I had the pleasure of interacting with an outstanding representative named Andrew who truly exemplified professionalism, empathy, and effectiveness. From our first interaction, he demonstrated excellent communication skills, actively listened to concerns, and responded thoughtfully to every question. His deep knowledge of his field was evident, but what set him apart was his genuine care.
He handled challenges with grace and found solutions promptly, turning what could have been a stressful situation into a smooth, positive experience. I highly recommend and commend Andrew’s commitment to excellence.
Company Locations
Head Office
Branch Offices
- 38 New Britain Ave, Rocky Hill, CT 06067
- 24/7 Emergency Repairs
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
- Slate Roof