Logo of A BETTER HANDYMAN LLC

A BETTER HANDYMAN LLC

  • 8459 Chesapeake Blvd, Norfolk, VA 23518
  • Commercial Roofing
  • Financing Available
  • Free Estimates
  • Green Roof
  • Flat Roof
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At A Better Handyman LLC, we pride ourselves on our versatility and technical expertise, serving both residential and commercial clients throughout Norfolk, Virginia, and surrounding areas. Our comprehensive range of services includes roof repair, emergency roof repair, roof inspection, roof vent installation, and roof coating. We are equipped to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. Our well-coordinated team is dedicated to delivering durable, high-quality results that provide long-term value.

We understand the importance of organization and consistency in our work, allowing us to tackle projects of any scale with confidence. Whether addressing urgent repairs or planning extensive installations, we are committed to meeting our clients' needs with precision and reliability. Trust us to handle your roofing needs with the thoroughness and professionalism that sets us apart.

What people say about “A BETTER HANDYMAN LLC”?

Customer reviews for A Better Handyman LLC are overwhelmingly positive, highlighting their exceptional responsiveness and professionalism. Many users appreciate the quick communication and efficient service, often noting same-day responses and timely completions. The quality of work performed is frequently praised, with various projects completed on schedule and to high standards. Customers feel reassured by the team's reliability and honesty, making them likely to recommend the company to others for home improvement needs.

What Users Like The Most
  • Quick to respond! Provided images of the damage and the finished product!
  • Joe is very communicative, and he and his team are reliable.
  • Shannon kept us up to date every step of the way.
  • Service was smooth and professional.
  • Had a better handyman do some work. They were fast, professional and nice.
What Users Like The Least

Customers are fully satisfied

Recommended Reviews
Overall Company Rating
Good 4.5
Out of 73 reviews
5 stars
4 stars
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1 stars
Show first:
cataulin cataulin
Aug 8, 2025

Quick to respond! Provided images of the damage and the finished product! We couldn’t get anyone to come and fix the issue without replacing the whole roof until better handyman! They checked it out and fixed it all in the same day under 3 hrs! Would recommend to anyone!

Valerie Parker
Jul 9, 2025

Joe and Shannon were great. Had roof work done. The price was right. The job was done fast. I have a lot of other projects for the. Thanks Joe and the crew

The Baseball Storyteller
Jul 8, 2025

Great work done by a team of professionals. Joe and his team were on time, on budget, and did outstanding work.

Amanda Schilling
Jun 30, 2025

We recently had extensive worked performed on our home, including two new porches, flooring, painting (internal and external), fixtures, etc. I cannot express enough how easy it was to work with Joe and his team. Joe is very communicative, and he and his team are reliable. If they say they are going to do something, they do it - on schedule, if not before! I am happy with the work quality and feel like we have a brand new house. I am not the easiest to please, and any questions or concerns I had were answered and handled. One thing we really liked is that we were able to share general idea of what we wanted done, and Joe came with suggestions to accomplish the goal. We are not experts by any means, and Joe helped “translate” what we wanted to actionable plans.

A
Jun 30, 2025

Joe and his guys have done a wonderful job on our house. They’ve painted the entire inside, rebuilt both the front and back porches, updated our bathroom, and more. Will use them for everything in the future. Great local company.

Chris White
Jun 27, 2025

We had Joe come and help us fix and upgrade our bathrooms. They were able to repair the ceiling in one bathroom and updated the paint. In the other bathroom they fixed the tile flooring and installed shelves. They did a great job and we are so happy to have two fully functioning bathrooms again!! Thanks Joe and crew!

Bailey Gonzales
Jun 16, 2025

Shannon and Joe were great from the start. Provided me all the information with a really good deal. Came out next day and got it done and my roof looks great!

Seth M. Eddy
Jun 4, 2025

Joe is a knowledgeable and honest handyman. I found him to be very responsive, and he was able assess the scope of our project and get a team started on it in a matter of days. We are very satisfied with the results and would use him again!

Patricia Updegraff
May 31, 2025

We called Joe at A Better Handyman LLC to see about changing the iron porch rails on the front of our home for some wooden rails. Matt, Rodney (and Joe) came bright and early this morning to do our project. After removing the rusting iron rails, Matt and Rodney proceeded with building the new rails. Not having any particular "design" in mind, we would peek at the progress along the way and were so pleased with how this job was turning out. When the job was completed, we were simply thrilled with the results. These guys did a superb job in making sure our new rails are not only strong and sturdy, but they had safety at the forefront as well, using beveled edges, sanding for smoothness and an additional metal hand rail attached as well. We thought the cost reasonable and seeing the end result, thought it money well spent! These guys are friendly, knowledgeable and leave your property just as clean after their work as when they first arrive. We highly recommend them and will be calling Joe soon for another project we'd like to see done. Thanks guys!

Christina Brinker
May 24, 2025

5-Star Review for A Better Handyman – A Truly Exceptional Experience from Start to Finish!

We recently had the pleasure of working with A Better Handyman to transform some underutilized space in our home into a beautiful walk-in pantry—and we couldn't be happier with the results!

From the very first contact, the experience was smooth and professional. Shannon got us on the schedule quickly, which we really appreciated. It was clear from the outset that this is a company that values both their time and yours. Shortly after, Joe came out to assess the space. He was incredibly friendly, personable, and most importantly, knowledgeable. He answered all of our questions with patience and gave us a clear, fair estimate for the work. There was no pressure—just honesty and helpful insight, which made us feel confident in choosing them for the job.

Once we gave the go-ahead, everything moved along exactly as promised. The crew showed up on time, ready to work, and brought such a great energy with them. Not only were they efficient and clearly experienced, but they were also very respectful of our home throughout the entire process. They took care to keep the work area as neat and tidy as possible, which we really appreciated—especially during a construction project.

The transformation they achieved was remarkable. They built two solid, cleanly constructed walls, installed new flooring, added trim, and finished everything off with a fresh coat of paint. The craftsmanship was top-notch, and you can tell they take pride in what they do. Every detail was handled with care and precision, and the end result is just stunning.

To say I LOVE my new pantry would be an understatement—it has completely exceeded our expectations! It's functional, beautiful, and seamlessly integrated into the rest of our home.

Because the experience was so positive, we've already scheduled our next project with A Better Handyman—they’ll be handling our flooring next. That alone speaks volumes about our satisfaction with their work.

I wholeheartedly recommend A Better Handyman to anyone looking for reliable, high-quality home improvement services. Friendly, efficient, affordable, and professional—they’re the total package. 100% recommended!

Sabrina Scarborough
May 8, 2025

Had a better handyman do some work. They were fast, professional and nice. Great work. We will be using them again.

Maria DePalma Crothers
May 3, 2025

Wow, we couldn't be more pleased with work done! The threshold tread (front door) was broken, he replaced it and it looks fantastic. He also replaced some missing soffit on the roof. We will definitely call them for more work!!

Jim Daniels
Apr 24, 2025

A Better Handyman LLC just completed trim work on my Mother in laws house and made her the envy of the neighborhood. Shannon kept us up to date every step of the way. The work was done in one day and everything was done professionally from beginning to end. I Would definitely recommend them if your looking for a trust worthy contractor to complete a home improvement task big or small.

Holladay Cummings
Apr 19, 2025

Actually answered the phone on Saturday before Easter, professional and ready to help same day! Timely, professional and repaired the highest pitch of the roof, so grateful.

Diana Kendrick
Apr 5, 2025

Great job on the back entry to my garage. It was in such need of repair that yesterday afernoon it became an security problem. Called the Better Handyman. Texted them pictures and received a quote. Two gentlemen arrived this morning. New door, hardware, trom

Robert O
Mar 22, 2025

I woke up to have part of my roof, metal trim and soffit damaged in the night's rain/wind storm. The metal trim was still attached at one end and being blown by the wind, I was concerned it was going to tear off and possibly damage something else. So I needed to get this done quickly.
I called a highly rated roofing repair company, but they just managed large projects (like entire roofs)...however, they did recommend A Better Handyman, and said they did great work. It was nice to get a referral from a well respected company.
I called A Better Handyman, and they immediately asked for pictures, sent me a price estimate, and then sent someone out within hours to fix all the work. And it looks great. It was a relief to get this fixed before more rain or wind damage occurred
I moved out here a couple of years ago and have had a lot of work done remodeling my house. And frankly, I have really struggled to find reliable service folks that do good work, are timely and are reasonably priced. So I'm very happy I came across Better Handyman. And happy to hear they do indoor and outdoor work. I have a list of projects that I'll be bringing them back to help me with.

Taj Middleton
Feb 8, 2025

Work was great and done in a blink of an eye. If I have anymore problems this is definitely who I’m calling.

Cathy McEntire
Dec 28, 2024

First time using A Better Handyman. Called for a quote for gutter cleaning at 10:45 am and got a quote over the phone. He arrived at 12:00 sharp and was finished by 2:00 pm. Same day service. He was very nice and did a great job. No complaints here. We will use this company again.

Rodney Fuller
Dec 21, 2024

The service we had with A Better Handyman was the best work ever done there technician was extremely experienced in his filled of work the job was done quickly he let me know step by step what was going on and solved my toilet issues and explain what was causing the problems very pleased and satisfied with the company and there technician will definitely used this company for all my plumbing issues if anyone needs a good company to fix their
plumbing issues call A better Handyman LLC

James Anderson
Dec 20, 2024

Very, very responsive and communicative. Fair prices too! I had gutters cleaned at two locations and during those cleanings, some minor roofing damages were noted. Joe/Shannon responded within minutes of my contact and literally, both jobs were completed within hours of my request. Great service!!!

Farah Varisco
Dec 12, 2024

So many kinds things to say about this business, they are professional, courteous, More than accommodating and we’re able to fix the leak very quickly. Spoke to the owner personally and he explained everything step-by-step and delivered on time and on budget. His staff is top-notch, very professional, very clean and we were grateful for the quick turnaround on the roof leak. If we could give more than five stars, They truly deserve that.

Sam Wright
Oct 5, 2024

Our family is so very please to be introduced to Shannon at A Better Hardyman. Her willingness and understanding to be attentive and responsive to our needs speaks volumes to the wonderful and outstanding customer service me and my family received during our time of our roofing needs! THANK YOU! Shannon should definitely be recognized by the company for her dedication she has for your customers.

A very pleased consumer.
Sam Wright

Dabotae
Jul 3, 2024

IF YOU LOOKING FOR THE JOB GETTING DONE EXPERIENCE COMPANY ,YOU CAN COUNT ON A BETTER HANDYMAN LLC .IF I NEED ANYTHING DONE TO MY HOME THEY ALWAYS AVAILABLE TO MEET MY NEEDS.THE BEST THING ABOUT THE COMPANY IS I'M NOT A FAMILY MEMBER BUT THEY TREAT ME JUST LIKE FAMILY LOVE YOU GUYS.AND MY YOUR COMPANY CONTINUES TO GROW.

Seth Allen
Jul 2, 2024

Was referred to A Better Handyman via another roofing company and scheduled an inspection of my leaking roof for the next day, July 2, 2024. Was told I'd receive a text or call from a technician and that they would be over between 9 and 10. Never received a call or text and no technician ever showed up to estimate patching my leaky roof. Very bad business practice and won't be recommending them.

James Daley
Jun 30, 2024

Where to start... call them on a wensday evening, talk to a lady about what we wanted done on our house. They stopped by Thursday and checked thing out. Thursday even was sent a quote via email. Replied that evening as well to what we wanted to start with first. They showed up Saturday morning 7am and proceeded to tear off the roof on our garage. They replaced rotten wood installed the shingles fast. Then they removed a bad attic fan and installed a new one as well. In the mists of replacing the roof the kids pool got popped. We call and left them a message letting them know what happened to the kids pool, and to let there workers know to please be careful. I believe Joe came over saw the pool and went and got a new one for the kids. Even after we told them we weren't worried about it. Thanks again to A BETTER HANDYMAN SERVICES, They went above and beyond our expectations. We definitely use them for more future work. Thanks again .

Stacy Miller
Jun 26, 2024

A better handyman did an amazing job, giving my house a facelift! Brick stained, siding painted, trim, and shutters look absolutely amazing! The crew was super friendly and accommodating! They even brought in a large package that I could not lift myself! Absolutely above and beyond!

A Robertson
Mar 28, 2024

This Journeys store is a pleasant place to shop! They are true to their one year return policy. I bought shoes there, and had no problem exchanging them 4 months later. Of course, with a receipt and never worn.

Penny Harris
Feb 15, 2024

I was referred by another company for a roof repair from recent storms. I tried for several weeks to get them to come out and assess and repair. Any time I called the office (I called them four times over several weeks), it was one excuse or another...promises to get back to me. I have no indication that they ever even stopped by to assess. No contact. No estimate. They certainly never performed a repair. If they couldn't do it (it is a 3-story home), a courtesy phone call would have been appreciated. No follow through. So I am moving on to find another, more reliable company.

Kelsey O'Brien
Feb 1, 2024

Called a better handyman to come repair some bubbling on a flat rubber roof I had done and they were able to come quickly and rather than repair they replaced, fixed, and cleaned it all up within two days. Very happy with the communication and work they did on our home. (Photos show black roof as before and white after)

keyona715
Jan 25, 2024

I sent an inquiry and Shannon promptly called me back. Repairs were done within 24 hours!
Matt did good work... quick and polite.

Will Edwards
Jan 22, 2024

After losing a siding board during a recent storm, ABH got me scheduled quickly for repair and were very communicative and easy to reach. They did a great job.

Kim Bentley
Nov 28, 2023

Outstanding service - Matt and Rodney helped me immensely by fixing another company's faulty craftsmanship. Can't thank you enough and will definitely be calling you FIRST from now on!

Michael Wilson
Nov 27, 2023

They were able to send Matt out same day with in a couple hours of my call. Quick response and diagnosis for a roof leak. Also said repair was guaranteed for 2 years. Thanks!

Greco DiCaprio
Nov 2, 2023

Amazing service and professionalism. Offered to do a 20 minute job completely free of charge. Will come back here again

Robert Walker
Oct 9, 2023

Called and scheduled a job quote.Matt came up with a good price. Work crew showed mid morning, started working. Professional crew who knocked it out. Great job to Matt, will call for any other work that comes up. Thanks Handyman

Rich King
Oct 3, 2023

I called to have a small roof repair. Matt showed up at my house an hour later and said he could do the repair right then and there. Matt replaced a few shingles and unbent and caulked the affected fascia for a reasonable price. The work was done in less than an hour and everything was cleaned up. I also got Matt to look at a ceiling repair caused by the fascia letting storm water to damage it. He advised to wait until the next rain to see if it leaks. He took pictures and told me to call the office if no leaks to schedule the work. I appreciated Matt's advice and professionalism. He communicated well and I'm very pleased with his work and service. I'll definitely be using this A Better Handyman and Matt again. Thanks for a job well done!
Rich King

Robert Allen
Aug 5, 2023

Went above and beyond to help fix a siding job. We had difficulties getting siding to match and they went out of their way to ensure quality.

Alicia Byykkonen
Jul 26, 2023

Great company! Came out and handled a leaking roof issue for me promptly and when I had questions they took the time to thoroughly explain it to me. Thanks again!!

Lindsay Chieco
Jul 22, 2023

They came and fixed my roof and did an amazing job. They were very timely and professional and got the job done quickly

Kevin Hicks
Jun 20, 2023

We have used A Better Handyman on multiple occasions for our rental property. As we reside on the west coast, we cannot be present when repairs are needed and need someone we can trust. A Bettter Handyman has always been prompt, professional and provided a quality product. We will continue to use and recommend them.

James
Apr 11, 2023

Joe and his team were great! They were on time, professional, and quoted a fair price for the work to be completed.

What really sets Joe apart was his quick responses and action when I had questions or wanted to change something around on the multiple jobs his team did. He also provided multiple options to perform the work I wanted done. His team replaced patio posts, raised and leveled my A/C unit, and had two new lights installed. I will definitely be using A Better Handyman in the future.

Holly Fanton
Apr 5, 2023

Replaced the aluminum siding on the front of my house with vinyl and patched the old aluminum in the back of my house. Wrapped my windows and doors. Did a great fast job!

Fabiola Duran
Feb 9, 2023

I called to ask for a quote on a roof repair and they got someone out the next day to look at the repairs that were needed for a leak in my roof. I received a call to get the estimate for the repairs, and was able to get put on the schedule for the following day to get the repairs done. I received before and after pictures of the repairs. Very nice and professional people, great customer service.

Jeffrey Huddleston
Oct 19, 2022

Called Wednesday to have some work done. They made a Saturday appointment to come out. No problem. Never showed, never called. Contacted the receptionist. She said she'd try to find out what happened. Never heard from them again. Contacted her Tuesday to see what happened. Crickets! This can't be the first time they've done this. Makes me really wonder about their 5 star rating.

Jacob Morton
Sep 23, 2022

Mike provided courteous and professional service. He arrived on-time and gave a courtesy call when he was on his way. Overall, I felt very satisfied and I will be a returning customer.

Leah Rhodes
Sep 12, 2022

VERY impressed with A Better Handyman. We had a gate and fencing job that had been botched and left a hot mess by another company. A Better Handyman came in and we now have a beautiful, sturdy gate and fencing! Very professional and polite crew. If we had known about this excellent company prior to hiring the other company, we could have saved ourselves a lot of time and frustration. You need some work done? A Better Handyman LLC is the company to call! We recommend highly.

caron curry
Aug 25, 2022

Never showed up for appt. Disappointed that I can't get "So Called" reputable companies not just don't show but, don't call to reschedule. But, you send me a survey about my experience. We spend our hard earned money with people we believe will give the service paid for. No more No less. I'll never recommend them.

Ryan Riley
Aug 5, 2022

Fantastic work! Very happy with a better handyman. I was in a pinch to get damages repaired between deployments and I can now rest easy. Worked with me in a short amount of time to make sure my house was taken care of. Highly recommend and will use them from now on.

Cierra Luna
Jul 14, 2022

There is no job too small for this handy man! I called them because the company that built our home poorly installed vinyl siding and it recently fell off for no apparent reason. They came out the very next day and were able to fix it! I will never called another handyman! They were kind, courteous, and their front desk manager is phenomenal! As a 1st time home buyer/owner, I HIGHLY recommend them!

Cheryl Kristoff
Jul 13, 2022

I cannot say enough about Joe and his team! The price for the repairs was very reasonable. The workers were engaged, professional, and friendly. They showed up when they said they would, finished when they said they would, and performed quality work. I will definitely use them again!

Kevin Chaney
Jun 23, 2022

Hired them to replace a couple of front porch posts and handrails on a deck that had rotted, and they were quick to do an excellent job. Shannon, who isn't a contractor but a front office manager, went above and beyond and personally made another trip to the house to clean out some extra trash I needed removed, free of charge. Really good people!

Eric Hanks
May 27, 2022

I’m a home owner living out of state and needed a handyman to make repairs to wind damaged old aluminum siding. A Better Handyman completed all repairs quickly, professionally, and then sent pictures to confirm repairs! Great communication with this company on the phone and using text messages. I will use this company again.

Shari Spangenberg
May 19, 2022

These guys are great to work with! I had a few small'ish projects that I needed done. Quotes were reasonable and jobs were finished on time with quality materials. Love my deck now :)

Tanya Tyburski
May 18, 2022

We called A Better Handyman and they answered the phone! They were able to give me a general estimated on the phone. They scheduled us for the very next morning and Lee showed up. We had a punch list of items to repair throughout the house, from caulking to landscape lighting. Most impressively he was able to open a locked door that a locksmith was going to charge $400, plus the replacement lock for over 600 dollars. Lee was smart enough to take the door off hinges and unlock the door from inside thus saving me. (He does specialize in carpentry). He went through the other items quickly and with no problems. I saved their number in my phone I will definitely use this company again!

ABE ENVIRONMENTAL LLC.
May 17, 2022

They were excellent! They told me they wouldn't be able to come until the next day. I told him we needed them urgently. I offered him twice more money than he was charging and he still honored the same price and came out and took care of the job.

Dennis Winkelsas
Apr 26, 2022

I had new siding put on the house, in addition to a major rebuild of the back deck. They did an outstanding job, and it looks like I have a new house! I told the company's owner basically what I wanted done, and he gave me several ideas and options. I am more than pleased with the results, and I highly recommend A Better Handyman!

Stacy Krause
Jan 19, 2022

This business is amazing. Fast, responsive, accommodating, and quality work. All the things you want from any type of business. I highly recommend!

Ira I:
Jan 17, 2022

I do not normally leave reviews, however I felt the need too in this case. Joe Sullivan and his assigned crew went above and beyond on addressing a wind damaged exterior flood light on the peak of my house. Joe and his front office staff were able to get me an estimate and appointment within minutes and said they would take care of the situation the same day. Dennis and Jimmy thoroughly executed the job timely and flawlessly in cold and windy conditions. I am beyond satisfied with this company and will be using them in the future for any additional repairs.

Michael
Jan 14, 2022

Great company! As a Marine stationed out of the area, they were great to take care of my rental! They showed up the next day, fixed it quick and correctly! Price was great! I HIGHLY recommend this place!

Morgan Messenger
Dec 10, 2021

I was in urgent need of a handy man to repair moisture damage to our cabinet board underneath my sink. We had found the damage right as We were moving out and leaving the next day. It was 430pm and they were able to send Lee out to help us. Even late in the evening they were able to resolve the issue! They made sure that we were able to get the help we needed. Very thankful we found this company with such helpful staff.

James Shull
Oct 13, 2021

Better Handyman LLC did an outstanding job on the siding installation on my shed that I built recently. We had to wait for the doors and windows to come (that was on me), but after that they were totally on time and reasonable I thought. Shannon, their secretary/assistant, was very personable and helpful. I would hire them again.

Brandon Hermann
Jul 30, 2021

I can not say enough about the amazing experience I had with A Better Handyman! I called and set up for them to simply come out and give me a quote on fixing a hole in my roof, and not only did they give me a quote, they informed me that they had an opening and could possibly get the work done the same day! A few hours after the initial phone call, I was informed the work would be able to be completed that same day as the quote, and not only did they show up in a timely fashion, they completed the work in a mere hour and half! I am blown away at the customer service I was shown by Lee, and will absolutely be calling A Better Handyman any time I have a repair need around the house! Great company and great people!

Ronni ‘
Jun 30, 2021

My siding was in need of repair after a few super winds blew through. I was referred to them and they returned my call the same day. I was able to get an estimate by picture, which was awesome for me with the post-COVID climate. Joe was able to come out sooner than scheduled and it was a smaller job than expected. Siding all fixed and Joe was awesome enough to check my roof out for me as well. Great job!!

Matthew Morse
Jun 1, 2021

I was scheduled for a quote and then forgotten on x3 different occasions. Seems like there is some serious miscommunication between their office workers and contractors. Maybe their quality of work is good, that is if they ever got around to getting back in touch with the people asking for their business.

Douglas Little
May 24, 2021

These guys are good and do excellent work. Not only that...they are honest...they cashed check and bank gave them 1000.00 too much...i never would have known if they were not honest...highly recommended

C Manning
May 13, 2021

Was referred to them and I'm very disappointed. I spoke with Shannon who was very nice but that was the last time I heard from them. She had me send pictures of the problem and that she would have a gentleman look at it for either a quote or if they didn't want to drive up to NN, they would give me a referral to a different company. That was May 5th. No quote, no service appt, no referral. I made a follow up call the following week with no answer. Left a message and still nothing. For these reasons I would not recommend because they don't seem to care about customers.

Laverne Williams
Apr 19, 2021

I needed rotten wood repair at the front door entrance immediately. I called and spoke to a friendly representative and Joe (owner) set it up for one of his workers (Rodney) who not only
took care of the problem but worked overtime to get it done in one day! I am truly appreciated of their professionalism and service.

Dennis Yung
Apr 12, 2021

They were very professional and finished the job quickly and and neatly. Very professional by nature. I would recommend them to anyone

Brenda Pulver
Jan 4, 2021

I live in Michigan and needed to locate repair services for my mom. I came across A Better Handyman LLC through google search. The team is amazing. They worked with me and my mom on her needs. Living far away, I feel peace locating a company we can call on for future needs.

ptsteelers
Dec 11, 2020

Tried to use them, for a small pressure washing job while there was still some warmth in the air but after doing everything they asked me to do, sending them pics through e-mail and calling and speaking to the office manager over the phone a few times (I will not list her name here), they refused to even call me back to tell me yes or no. I would have certainly understood if they were too busy, I get it, and I know it was a small job, not a lot of money to be had, but it was good money for an easy job with a location that was "Right around the corner from their shop". I deserved, at the very least, a returned call.
I'm handicapped, I wanted/needed a handyman service. But they didn't deem my job worthy enough I guess.
I hate to sound bitter, but all they had to do was say "no thank you" and I would have thanked them for their time, graciously walked away and tried someone else, but instead they chose to just ghost me ... leave me hanging.
Well, best of luck to them, I guess :(

Mike
Oct 13, 2020

I needed 3 roof vent caps and some missing shingle sections replaced. Called A Better Handyman LLC in the morning and they had their worker MATT at my house in less than 2 hours. Matt was very professional, courteous, answered any questions I had, efficient, and appears to have done exceptional work on the repairs. I would definitely use ABH and MATT again.

Bri Fugate
Sep 25, 2020

I tried to use this business to fix a leak in my roof and multiple other projects around my home. I had mentioned I was going to use a home warranty, but maybe not if the price was in budget which it was.
They told me numerous times they’d get the estimate written up and emailed off to me but never did. I called often to get a follow up and was always met with an excuse as to why it wasn’t done. That or they just never called back.

It’s been over a month now, I’m assuming they don’t want my business.

Randy Walton
Sep 24, 2020

Sent them pictures of some work I needed done. They emailed back and said they would have someone look at the pictures and give me a quote or make an appointment to come out and look. Arrured me they would get back to me that same day. The next day I emailed back asking for an update and they didn't reply. I guess they decided they didn't want to do tbe job or didn't have time so instead of letting me know that they just blew me off.

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  • 8459 Chesapeake Blvd, Norfolk, VA 23518
  • Commercial Roofing
  • Financing Available
  • Free Estimates
  • Green Roof
  • Flat Roof
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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