A-1 Roofing Company

This company is completely mismanaged. Over the course of several months, they sent out four separate technicians to look at a leak we reported coming from the roof. Each time, they seemed completely uninformed of the severity, recency and even location of said leak, even after each one was given a detailed description, several pictures and videos. The situation has still yet to be resolved. Gary, the scheduler, was consistently dismissive and rude during our phone conversations and constantly interrupted me while I was trying to explain the issue or communicate our availability. Complete and total waste of time.

I want to thank the amazing staff at A-1 Roofing for the wonderful job they did replacing my roof today. Shout out to Alex, Donny, Manny and Christian. They went the extra mile. Their professionalism is unmatched. They even removed some old DIRECTV wires off of my house at no additional charge. I just can’t say enough good about them! Janet Bennett

I first noticed a small crack in the ceiling and suspected a roof leak. Following my association’s recommendation, I hired A1 Roofing to address the issue. However, three days after the work was completed, I received no information about the cause, and the crack continued to grow.

When I contacted A1 Roofing, I was told that details would be shared with the property manager within a week. After a week with no updates, I followed up again, only to find that the crack had grown significantly. I spoke with Gary, who stated that he typically does not communicate with homeowners but reluctantly confirmed that the leaking roof had been fixed. When I asked why the crack was still expanding, he dismissively replied, “I don’t know.” When I requested a clear and respectful explanation with potential next steps, he became agitated, threatened to disconnect the call, and abruptly hung up.

I am extremely disappointed with A1 Roofing’s lack of professionalism and communication. As a homeowner, I expect transparency and accountability regarding work performed on my property. I hope this matter is addressed to prevent similar issues in the future.