- 134 Wescott Dr, Ranson, WV 25438
- Metal Roof
- Flat Roof
- Hip Roof
- Rubber Roofing
- Tar and Gravel Roofing
About the Business
What people say about “84 Lumber Company”?
```json
{
"summary": "Customer feedback is mixed regarding 84 Lumber in Ranson. While several reviews highlight positive experiences, particularly with staff professionalism and helpfulness, there are significant complaints about poor customer service and communication issues. Some customers reported delays in receiving quotes and unresponsive staff, which have led to frustration. The delivery service has received commendations for efficiency and careful handling, yet inconsistent experiences have left some customers feeling neglected and dissatisfied. Overall, communication and customer service seem to be areas needing improvement.",
"liked": [
"On time delivery, on point with items ordered and absolutely no hiccups at all.",
"For all your cabinetry needs, Tara Flowers is your gal!",
"Very professional and great to work with.",
"The dock guys are top notch. It feels like visiting w/ family.",
"Very friendly staff...they offer more (and cheaper) options versus Home Depot and Lowes."
],
"disliked": [
"1st experience was not great. Several items they delivered were wrong.",
"I have been waiting to hear back for over a month now for a price of a window.",
"If you are on a timeline for your building project I wouldn’t even waste your time stepping foot on this property.",
"The person who took our information was going to be out of town, but assured us he would pass it to someone.",
"Had to make several extra trips to re-buy the items elsewhere
Recommended Reviews
On time delivery, on point with items ordered and absolutely no hiccups at all.
I live in an area where I was expecting to have the lumber delivered on my driveway as I was expecting.
Some how, some way, they went above and beyond and were able to deliver it behind the house. Definitely an experienced driver...
84 Lumber in Ranson has a lot of poop reviews, but I disagree with all of them.
Nothing but an amazing experience with 84 Lumber in Ranson WV
1st experience was not great. Ordered lumber for a new deck and several items they delivered were wrong and the lumber was not satisfactory. Had to make several extra trips to re-buy the items elsewhere then had to borrow a trailer to return the bad lumber and wrong items. I was not met with friendly staff. When I went to go get the replacement lumber nobody was out there to help so I had to open another stack of lumber to get what I needed. Very poor customer service. I really don't like supporting the big lumber yards but this was such a exhausting pain to deal with I can't say I will ever use 84 lumber again. At least not the ranson store. Poor service, don't trust them to deliver the correct items. I was not able to finish the job thanks to 84 lumber. It will be another week or so now before I can get the job done. I cannot recommend them. Very disappointing company.
For all your cabinetry needs, Tara Flowers is your gal! Of late, she has been far more gracious and much kinder than I deserved--she is a true jewel, and 84 Lumber is lucky to have her!
Company Locations
Head Office
Branch Offices
- 134 Wescott Dr, Ranson, WV 25438
- Metal Roof
- Flat Roof
- Hip Roof
- Rubber Roofing
- Tar and Gravel Roofing