1st Priority Roofing - Edmond, OK

I had a wonderful experience working with Jordan Anthony on my friend’s roof replacement. He made us first priority (just realized this is the name of his company) on a day we had other issues that could possibly impact the job. He made us feel good knowing he was in our corner and helped us resolve our issue quickly.

UPDATE 2: We were able to connect with Sylvia and Derrick and come to the conclusion that some miscommunication happened, and misunderstandings were had. My exchanges with both Derrick and Sylvia have been nothing but pleasant, and they were both more than willing to do whatever it takes to make the situation right. They are solid people to work with, and understand what Customer Service means to the customer. Absolutely recommend.

UPDATE: I am having to update my previous review due to the recent unprofessionalism I've experienced from their employee Clay.

We had them replace the roof and guttering on our house from storm damage. They did mostly fine work, except for one of the guttering spouts - they lazily installed it, sitting on top of our flower bed. When we asked them to fix it, we were told every excuse in the books, and were told we'd have to pay to have it done right. Wildly unprofessional. If your company is going to choose to work with third party contractors, it is your responsibility to see the work through.

ORIGINAL: Marcus with 1st Priority has been an excellent person to work with, they do it right and still understand what customer service is all about.

The company is a pleasure to work with. They came to our house after a heavy hail storm and they made life easy for us in getting all the repairs we needed.
They are professional and efficient and kept us well informed of everything that was happening.
The end product was excellent and we would always use them.

Professional, honest and upfront from the very beginning. 1st priority helped through the entire insurance process and made it stress-free. I wouldn’t go with anyone else for my future roof and home exterior needs!

Great experience using 1st Priority! Roof was done right and they helped me through the entire insurance process. Highly recommend!

Salesman called me multiple times offering free inspection.
I asked to be taken off call list…said he would.
Insisted that he had a roof going in my neighborhood and even gave me an address.
Work never happened over the next two months.
He called again a month later and told me that they were going to be in the neighborhood again.
I told him (Anthony????) that he was not welcome to come in the gated neighborhood without permission…
He hung up on me.
I will report to BBB.

Mike was very punctual and helped me and my family out so much!! My roof was destroyed in a storm and he fixed it up for me. Thanks, Mike!

Michael Godbout is awesome at what he does! He’s very knowledgeable in his work & not to mention my roof looks great! Definitely recommend Mike and this business.