- 3969 W Outer Rd, Arnold, MO 63010
- Industrial Roofing
- Licensed & Insured
- Warranties Offered
- Slate Roof
- Flat Roof
About the Business
What people say about “1st Choice Construction”?
Customer reviews for 1st Choice are overwhelmingly positive, highlighting exceptional service, prompt communication, and reliable execution of roofing and construction projects. Many customers praised the responsiveness of the team, particularly mentioning how quickly they addressed issues and kept clients informed throughout the process. The professionalism and craftsmanship of the work have been consistently applauded, with several reviewers noting that the company exceeded their expectations. Overall, customers feel confident in recommending 1st Choice for roofing and construction needs.
What Users Like The Most
- Scheduling and communication with their customers is unmatched.
- They worked well with my insurance company and got my roof replaced in a very timely manner.
- The nicest looking dumpster enclosure I have ever seen! And they did it promptly.
- Jason from 1st Choice was the only one that explained that we needed a simple repair.
- I will continue to use this solid family owned business.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
Edit: The owner and his team came out to assess the job. I'm happy to report they were as appalled by the work done as I was. They assured me someone else would work on fixing things up. In just a few days, Brian came out to repair everything and went ABOVE AND BEYOND! Since I truly don't blame the owner for what had happened and the repairs and cleanup were done quickly and beautifully, I am taking back my 1 star rating and giving them 5 stars.
Original post: Great roofing fix years ago but sloppy siding now. Justin was very friendly but unreliable. We were told we'd have a heads up before siding would be dropped off and then work would be scheduled. Justin left a message around 8:00pm saying he'd be there with the siding and would start work at 9:00am the next day. That left us no time to prepare as we had to be at work (remove items away from the house, mow the lawn, etc.) He was NOT there at 9:00 - came hours later. This was the case for each day.
His work was also sloppy. He dripped caulking on our car, porch, driveway, smeared it on our doorbell camera, and left globs all over the siding. We understand that cleanup was not in the contract so we knew we'd had to clean the siding debris (cut pieces, Styrofoam, etc) that was left all over the property but he said he'd clean all that up, as well as he'd bring a magnet to retrieve the nails from the grass (I stepped on two). After the date we were told the nails would be cleaned up, we still found over 50 nails and screws strewn about. The caulking never was cleaned.
We called the office to see what could be done about this since Justin had said he'd take care of it. We were told they'd send someone out just to clean up nails this past Friday. We still found more this morning so I'm not sure anyone actually came out. They certainly didn't ring our doorbell to announce themselves.
Jason came out a few years ago and repaired our leaky roof and did a wonderful job. No leaks or problems! Thanks Jason!
The roof for our back patio has had a couple leaky spots, so we called First Choice to see if they could help us figure out the issue and how to resolve it. Bryan came out, took a look at our roof, made a couple suggestions and did a couple small things. The immediate issues appear to have been resolved and we couldn’t be happier. Thanks to First Choice for coming out as quickly as they did and helping get things taken care of.
Company Locations
Branch Offices
- 3969 W Outer Rd, Arnold, MO 63010
- Industrial Roofing
- Licensed & Insured
- Warranties Offered
- Slate Roof
- Flat Roof