12 Stones Roofing and Solar
- 1546 Terry St, Longmont, CO 80501
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
About the Business
What people say about “12 Stones Roofing and Solar”?
Customer feedback is mixed regarding the services provided by the company. While several users praised the responsiveness and professionalism of the staff, particularly highlighting the positive experiences with communication and timely service, others expressed dissatisfaction due to poor follow-up and lack of communication after initial interactions. Issues with missed appointments and delayed installations also contributed to a cautious sentiment. Overall, while some customers are highly satisfied, significant concerns about communication and follow-up persist.
What Users Like The Most
- I am highly satisfied with 12 stones. Thomas was great. Highly knowledgeable, responsive, and happy to assist me.
- Was very surprised at how fast I received my quote. I was helped by Thomas and he was very knowledgeable and helpful.
- Great faith based company, very professional and did great work. Installed all my cabinets and countertops along with extending my kitchen.
- Great company. 12 Stones Roofing and Solar came in and did everything they said they would and kept me informed with every step.
- I would highly recommend 12 Stones Roofing. The roofing team was not only prompt but very professional and took the time to explain in detail the process.
What Users Like The Least
- They replaced my roof and never heard anything back from them until they demanded payment.
- Two of the scheduled dates the crew didn't show up and I had to call to find out why.
- No one kept me updated on the finishing time.
- They promised they will fight the insurance company for further repairs, but I never heard from them again.
Recommended Reviews
I personally did not have a good experience with this company as they said they would replace my roof and many other items. They replaced my roof and never heard anything back from them until they demanded payment. I never seen a inspector come either. After they received there payment for the roof never another call or follow up for the other repairs. I will never use them again as they promised they will fight the insurance company for further repairs.
Roof inspection and quote was done in a timely manner. Roof installation was scheduled three times. Two of the scheduled dates the crew didn't show up and I had to call to find out why. When the roof installation was done I was told that it would be done by 3:00, it was finished at 6:30. No one kept me updated on the finishing time. Bottom line is communication could have been much better.
I am highly satisfied with 12 stones. Thomas was great. Highly knowledgeable, responsive, and happy to assist me. He took care of all my questions and assured me on all my concerns. Thank you. I highly recommended 12 stones and Thomas.
137 locals recently requested a quote
- 1546 Terry St, Longmont, CO 80501
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
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