- 132 Johnson Dr, Delaware, OH 43015
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Licensed & Insured
About the Business
What people say about “Wolfrum Roofing & Exteriors, LLC”?
Customer feedback is overwhelmingly negative, primarily centered around poor customer service, lack of urgency in project completion, and inadequate communication. Many customers expressed frustration with unresponsive management and rude staff, leading to a perception of wasted time and resources. The quality of work did not meet expectations, leaving clients dissatisfied and regretting their decision to engage with the company. Overall, the sentiment points to significant issues that need to be addressed for improvement.
What Users Like The Most
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What Users Like The Least
- The deadline was originally July 3, 2018... currently September 26th with no end in sight.
- Totally awesome customer service if by AWESOME you mean horrible!
- Rude and disrespectful supervisors that help at their very minimum to answer questions for customers.
- Couldn't get ahold of management to have crew come back to repair leaks.
- All around awful experience!!!!
Recommended Reviews
I marvel at the complete lack of urgency to complete a major project. The deadline was originally July 3, 2018. It is currently September 26th with no end in sight. A suggestion: stop overextending yourselves and actually meet an obligation. Our condominium building has 187 units full of business owners, contractors, architects and owner's representatives, carefully observing your lack of effort.
One star at best! Totally awesome customer service if by AWESOME you mean horrible! Rude and disrespectful supervisors that help at their very minimum to answer questions for customers and job quality was not worth the money my company paid for. Regret ever calling wolfrum for a bid, time and money by us were wasted! Couldn't get ahold of management to have crew come back to repair leaks. All around awful experience!!!!
- 132 Johnson Dr, Delaware, OH 43015
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Licensed & Insured