- Colgate
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Warranties Offered
About the Business
What people say about “Wetzel's Home Improvements, Inc.”?
Customer feedback reflects a strong overall sentiment towards Wetzel Home Improvements, with many praising their professionalism, timely service, and quality workmanship. Positive reviews highlight excellent customer service, with the owner taking a proactive approach to communication and follow-up, ensuring customer satisfaction. However, there are notable complaints regarding unprofessional communication and unsatisfactory installation work, specifically concerning gutters. These serious issues may overshadow the otherwise positive experiences shared by many customers.
What Users Like The Most
- The crew was very personable and nice and they did a very high quality job.
- Tom has followed up to ensure things were done right and backs up their work.
- Communication was superb throughout the entire process.
- This company superseded my expectations!!
- They did an excellent job and provided amazing customer service.
What Users Like The Least
- The owner sent a nasty text saying I need to answer my phone.
- They denied anything was done wrong and offered to re-pitch but we don't trust them.
- They are leaking all over and were pitched incorrectly.
- The corners were so sloppily and cheaply done.
- Never, will I do business with someone like that.
Recommended Reviews
They received my number from a 3rd party at the Waukesha fair. I never spoke to them. I asked via text several times to stop calling me, and have responses indicating they would. They owner sent a nasty text saying I need to answer my phone when requesting a service. When I replied, he got even nastier and said I was confused with someonr else! He was extremely unprofessional, rude, and incorrect! I have proof. Never, will I do business with someone like that. Plenty of other honest contractors who are respectful.
Fall 2023 was the second time in two decades that we hired Wetzel Home Improvements. The first time was a complete roof tear-off, new decking, roof, and gutters. The second time was removal and replacement of a substantial amount of cedar board siding, LP SmartSide on gables, exterior painting, and addition of chimney liner. When the next issue comes up, we will hire them again. Wetzel’s does great work in a professional and timely manner.
They did such a great job on my house it looks brand new! (even though it was built in 1926.) The crew was very personable and nice and they did a very high quality job. I definitely recommend!
- Colgate
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Warranties Offered