West Seattle Roofing LLC
- Cle Elum
- Residential Roofing
- Financing Available
- Licensed & Insured
- Metal Roof
- Slate Roof
About the Business
What people say about “West Seattle Roofing LLC”?
Customer feedback is mixed regarding the company's service. While some customers commend the prompt response, quality workmanship, and professionalism of the owner, others express significant dissatisfaction due to lack of communication and serious incidents leading to property damage. The company's ability to handle issues effectively and communicate with clients appears to be inconsistent. This inconsistency affects overall customer trust, with some feeling ignored and undervalued after their concerns were raised.
What Users Like The Most
- Owen showed up the same day I reached out, and was able to give a good quote that solved the problem exactly.
- The owner is very personable and knowledgeable.
- Great service and work.
- Repair was done quickly, with no additional charges.
What Users Like The Least
- West Seattle Roofing caused thousands of dollars of damage to my personal property.
- I have asked via phone and email for the owner to call me to discuss but have been completely ignored.
- A business owner who will not respond to a customer inquiry is viewed by me to be an in and out guy and not interested in repeat business.
Recommended Reviews
West Seattle Roofing caused thousands of dollars of damage to my personal property. The owner came out to install an overflow drain valve on our roof. In the process, he dropped a power tool on my $10,000 Air Conditioning condenser unit.
He knew full well that he damaged the unit but didn't even have the decency to tell me that he did it. I only discovered the damage when my AC technician came out to do annual maintenance on my system. I then checked my security cameras and saw the recording in which I saw the owner carelessly dropping a power tool on my unit.
It took more than 6 months for West Seattle Roofing to pay me for the repair of the unit. Ultimately, they only paid me half of what my installer charged to repair the damage. This too only after I submitted a fraud claim to the Attorney General, Better Business Bureau and with the State Department of Labour and Industry.
I would never trust them to work on my home ever again.
Owen showed up the same day I reached out, and was able to give a good quote that solved the problem exactly. The repair was done quickly, with no additional charges, and solved our problem exactly.
The owner is very personable and knowledgeable. He knew what was wrong and was able to fix the problem. I would definitely recommend this company!
137 locals recently requested a quote
- Cle Elum
- Residential Roofing
- Financing Available
- Licensed & Insured
- Metal Roof
- Slate Roof
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