Logo of Wayne's Roofing, Inc.

Wayne's Roofing, Inc.

  • 13105 Houston Rd E, Sumner, WA 98390
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • Financing Available
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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About the Business

At Wayne's Roofing, Inc., we specialize in delivering comprehensive roofing solutions tailored to both residential and commercial needs. Our expertise encompasses roof inspections, skylight installations, and water damage repairs. With a commitment to excellence, we manage complex projects from start to finish, ensuring that every detail is meticulously addressed. Located in Sumner, Washington, we are recognized for our organizational skills and the consistency of our work. Our well-coordinated team is dedicated to providing durable results that stand the test of time. Whether it is a straightforward repair or a more intricate installation, we prioritize reliability and thoroughness in every project we undertake. We proudly serve Sumner and the surrounding regions, ready to transform your roofing needs into long-lasting solutions.

What people say about “Wayne's Roofing, Inc.”?

Customer feedback highlights a significant discrepancy in experiences with the company. While some customers praise the quality of work and the professionalism demonstrated during roofing projects, others express serious concerns about customer service, particularly regarding in-person interactions. Reports of rudeness and unprofessional behavior from staff contribute to a negative perception of communication. This mixed sentiment suggests that while the workmanship may be commendable, the customer service aspect requires substantial improvement.

What customers highlight

  • They did a wonderful job replacing my roofing after it was neglected by the previous owner.
  • They seemed to have extensive knowledge and were respectful to my property while working.

What customers mention as negative

  • Four of them were completely rude and disrespectful.
  • One was obviously drinking alcohol.

Recommended Reviews

Overall Company Rating
Average 3.0
Out of 2 reviews
5 stars
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Show first:
Mel H
Oct 8, 2023

They did a wonderful job replacing my roofing after it was neglected by the previous owner. They seemed to have extensive knowledge and were respectful to my property while working.

Christopher Needham
Dec 23, 2021

Drove by their shop and instead of calling popped in to see if I could talk about a quote. Of the five people sitting in the office four of them were completely rude and disrespectful and the other one was obviously drinking alcohol. So glad I decided to stop by for a face-to-face instead of a phone call because I might have had those people on my property at my home fixing my roof.

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We Answer

Frequently Asked Questions

Pricing questions

1. Does the company offer free estimates?

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Yes, Wayne's Roofing, Inc. offers free estimates. You can request a quote through their website or by calling their office.

2. Are warranties offered by the company?

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Yes, as a GAF Certified™ Commercial Contractor, Wayne's Roofing can offer the GAF Integrated System Limited Warranty and System Pledge™ Roof Guarantee.

3. Does the company offer senior discounts?

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No information found.

4. How is the company overall rated?

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No information found.

Service questions

1. What services does the company offer?

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Wayne's Roofing specializes in commercial roofing and waterproofing services, including new construction, reroofing, waterproofing, and cooperative purchasing.

2. Are there any services the company does not offer?

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No information found.

3. Does the company offer emergency services?

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Yes, Wayne's Roofing provides emergency leak services. For urgent assistance, you can contact them at 877.639.1500.

4. Does the company offer eco-friendly accreditations?

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No information found.

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