Walla Walla Builders Supply

We purchased a 28 window package for our 23 year old house.
We had decided to change the kitchen window from a regular slider window into a bay window.
Our contractor told WW Builders EXACTLY what the measurements/application were needed. When we got the window, the contractor opened the box and found out IT WAS NOT EXACTLY what we needed. It was INSTEAD for a NEW construction. They (WW BUILDERS) should have told us NOT to order the window BECAUSE it is made ONLY for NEW construction and would NOT FIT!
When we called WWB, they told us that they DO NOT RETURN windows! Even though they looked up the window for us to buy. We bought what THEY told us would work for our house and the measurements. So it was their mistake BUT we are left with a BIG $900. window that they will not return and we can't use because it won't fit.
They could easily sell it to someone with a NEW construction or return it to the window company. It is a fine window BUT they wouldn't return it to the company. Just took our money and won't help us out with their mistake.
I would look for a different supplier.

Chuck and Lorelie Montgomery

Small outfit providing building materials to contractors, primarily. They beat home depot prices on shingles, and they were delivered to the roof. Better shingles then Home Depot I think as well. My only complaint is they are a M-F shop (Never open on weekends) Not the best supplier for a typical DIY'er, but there prices are pretty competitive.