- 7344 20th Ave SE, Lacey, WA 98503
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
About the Business
What people say about “Von Trapp Window & Gutter Cleaning”?
The overall sentiment from customer reviews is highly positive, highlighting Jake's punctuality, professionalism, and quality of work. Many customers appreciate his responsiveness and willingness to accommodate their needs, which enhances their overall experience. Communication is frequently noted as a strong point, with timely follow-ups and friendly interactions mentioned. However, one review raised concerns about professionalism due to comments made about geographic preferences, which contrasts with the otherwise overwhelmingly positive feedback. Despite this isolated negative interaction, the majority of reviews recommend his services without hesitation.
What Users Like The Most
- Jake was on time, friendly, and did a thorough job at cleaning our windows inside and out.
- He was responsive to my inquiry and did the job efficiently.
- The service was impecable and the price was right.
- Jake showed up early and did a very thorough job.
- Terrific customer service; he offered a discounted price when I mentioned financial constraints.
What Users Like The Least
- Jake didn’t give me a chance to truly review his skills; he stated he doesn’t like to go to DuPont, WA because the city has a 'bad vibe'.
- I felt insulted by his comments about my city.
Recommended Reviews
I was able to schedule easily by phone. Jake was on time the day of my appointment. He did a thorough job on my windows for a reasonable price. I'll be calling him again next time!
Super grateful for Jake’s gutter cleaning services. My gutters have been a mess since the wintertime and when I finally got around to addressing them he was responsive to my inquiry and did the job efficiently. He’s also a friendly and kind person which is helpful when you are trying out a new business. Highly recommend!
I wish I had a chance to truly review Jake’s skills in window washing. Unfortunately, Jake didn’t give me this chance. He stated that he doesn’t like to go to DuPont, WA because the city has a “bad vibe”. I don’t know what this means but didn’t think Jake was professional enough to hire him for the job.
Jake, you certainly have the right to choose your clients, but honestly, I felt insulted by your comments. You don’t even know me! This is not the way to run a business!
- 7344 20th Ave SE, Lacey, WA 98503
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured