- 4358 S Boston Hwy, Ringgold, VA 24586
- Industrial Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Locally Owned & Operated
- Metal Roof
About the Business
At Virginia Carolina Homes, we pride ourselves on our versatility and technical expertise in the roofing industry. Located in Ringgold, Virginia, we specialize in a comprehensive range of services, including roof installation, maintenance, waterproofing, and skylight installation. Our team is well-equipped to handle both residential and commercial projects, ensuring that we can manage complex tasks from start to finish. Our commitment to organization and attention to detail allows us to deliver durable, high-quality results that provide long-term value for our clients.
We understand the intricacies involved in roofing projects, and our well-coordinated team is dedicated to executing every phase with precision. Whether you need roof repairs or gutter cleaning, we are here to ensure that your project is completed thoroughly and efficiently, serving Ringgold and the surrounding areas with pride.
What people say about “Virginia Carolina Homes”?
{
"summary": "Customer reviews reveal a mixed sentiment towards Virginia Carolina Homes. While many customers appreciate the professionalism, knowledge, and helpfulness of the staff, others express significant dissatisfaction with the craftsmanship and communication regarding home issues. Several reviews highlight positive experiences in the home buying process, with customers noting the team's dedication to addressing their needs. However, serious complaints about incomplete work, lack of follow-up, and integrity violations overshadow the positive feedback, leading to a cautious overall perception of the company.",
"liked": [
"Their team was professional, knowledgeable, and dedicated to helping me find my ideal home.",
"Heather was the most decent, honest, reliable, friendly, and knowledgeable person I have ever dealt with in business.",
"Jackie and Donna were a great help in guiding me in my purchase every step of the way.",
"They are very nice, helpful, and walk you through the steps needed to purchase a home.",
"Donna was very helpful with any questions we had and resolved any issues that we brought to her attention."
],
"disliked": [
"They are not BBB Accredited as they represent on their website.",
"No craftsmanship or care; beer cans were found in the insulation upstairs.",
"Absolutely no respect for the buyer; they never completed a walk through with us.",
"Given a paper and told to fill it out is not how a customer should be treated buying a house.",
"Leaky roof x 3
Recommended Reviews
ETA:
This company horribly misrepresents their business as BBB Accredited on their website and in other places on the web. They are not!! See additional pictures!!!
Editing to add a new found issue:
After a third attempt to complete a covered front porch (we supplied a picture of what we wanted) we still have issues with it! This roof should not be higher than the main roof as it will not provide proper drainage due to water not being able to flow up. The rain gutters do not drain properly, either! Also, please note the curled up shingles. These were laying on the ground in the front yard for over a month, in water and mud, and when asked if they were going to use them, we were told "have to stay on the budget I was given". Add to this how poor the workmanship with the actual installation of the shingles is. Home Owners Insurance does not cover poor workmanship if you have water damage and needless to say, there is water damage due to poor workmanship.
Like Scott Bills's review, we also had garbage in the attic. Garbage was found in the crawlspace also. Wires exposed in the attic, vents not properly hooked up, bathroom exhausts are left open in the attic, etc. I can honestly say their workmanship and honesty with this process is unethical and nonexistent and they just blame shift instead of taking accountability. To this day, we still have not had one apology for one thing that has gone wrong on their end.
A more detailed review is coming in the near future. Currently working with Virginia Carolina Homes to resolve dozens of issues. I would just like to address the Conflict of Interest with atleast one review here to elevate their rating. Heather Tatum is the General Manager for Virginia Carolina Homes and her leaving a rating/review is a huge Conflict of Interest.
Recently, I had the honor of working with Virginia Carolina Home during my home buying process and their guidance and expertise were invaluable. From start to finish, their team was professional, knowledgeable, and dedicated to helping me find my ideal home.
They took the time to understand my needs and preferences, and were always available to answer my questions and offer helpful advice. Their knowledge of the local real estate market and home buying process was vast, enabling them to guide me through each step with ease and assurance.
Their meticulous attention to detail and dedication to excellence were evident throughout the process, leaving me feeling secure that I was in excellent hands at each turn. They diligently searched for properties that met my criteria, providing invaluable insights on each home we visited.
My only suggestion for improvement would be having more frequent communications throughout the process. While everyone was always responsive and available when I had questions, it would've been nice to receive regular updates on our search progress and any new properties that became available.
Overall, Virginia Carolina Home has far exceeded my expectations as a reliable, knowledgeable, and professional team to guide them through the home buying process. They truly exceeded mine and I wouldn't hesitate to work with them again in the future."
Be aware, moved in about 10 months ago, no craftsmanship or care. Said they would come back but haven’t heard anything. After finding beer cans in the insulation upstairs they are not welcome back. (7) cans. Several integrity violations totally made the buying of the house untrustable. Asked for simple things like registers and missing globe and couldn’t get that. Absolutely no respect for the buyer. Never completed a walk through with us. Given a paper and told to fill it out is not how a costumer should be treated buying a house so I am fixing the problems myself. Leaky roof x 3, electrical wire cut by jack/outlets don’t work, most vents concreted together etc. they never showed to closing and told me I couldn’t get the keys until the money cleared. Couldn’t lock the doors for 9 days. Anybody knows if you are at closing your money is good. Save yourself the trouble and money and keep moving on.
- 4358 S Boston Hwy, Ringgold, VA 24586
- Industrial Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Locally Owned & Operated
- Metal Roof