Builder's Discount Center - Danville, VA

I appreciate the customer service at this business. The staff is friendly and give their best effort to help you find the items for your project. I look forward to continuing my business with Builder’s Discount Center of Danville, VA

It's a "mixed bag". The sales folks were very helpful with ordering, wiring money, etc. Materials were delivered within a very reasonable time frame. HOWEVER, then there are no "plans". Call, get them emailed. HOWEVER... the plan specs don't meet the materials list. For example, plan says 2 x 4, but materials list has 2 x 6. There are no explanations about "how to" anything, so you will want some better than basic skills to use a "package". In some places on the "blueprint", which is literally 2 pages with some drawings, there remains no information (see ridge support or fascia). And of course, the lumber is "discount" for a reason! You will get twisted, bowed and less than grade A material for your package!

I like BDC because you're able to drive through a clean organized building til you find what you're looking for. There is plenty of help if needed, just roll the windows down and ask. The prices are slightly cheaper than the big box stores and I was able to get in and out quickly. I wrote a check and it took about 5 minutes to clear. That's the only downside to my experience. I only did so because of record keeping for insurance purposes and dealing with a contractor. This is a great place to do business. Oh and watch out for the Philadelphia Eagles fan, especially if you're a Dallas Cowboy...

Petty business. Spend tens of thousands of dollars here a year and they'll still try to over charge you, very poor delivery service, sketchy return policy. This place is for unsuspecting diyers to shop at... Contractor beware

Edit: Manager Tim lost you the account over 20 sheets of OSB out of a 450 sheet order. I'd question manager Tim's cognitive functions in relation to business.

My GC worked with three different lumber companies to get estimates on lumber for new construction. Tim worked with us and came in with a competitive number. I appreciate his thoroughness in getting a good price.

Ordered windows March. It was 10 weeks before I got them probably not there fault. 1 of them badly defective. 3 weeks talking and emailing pics. Finally said it would be 12 weeks. This is Oct 16th. No windows. No calls or anything. I call them they say they will let me know something. Week before last I took the sashes out to them to see personally. Talked to the owner, he said it was my fault because of the way they were hauled. My wife picked up them windows. BDC loaded them. So if they were hauled wrong it's BDCs fault. I'm going to try to match the sashes through another company but if I can't and I have to change them all, I'm hiring a lawyer and BDC will pay for them and my lawyer

Awesome place where you can drive through, pick up what you need, have people help you load what you need, then drive out and pay after you have it loaded and ready to go. No pushing wobbly carts or trying to go back to medieval times jousting against other customers balancing a 16ft board on a 3ft long cart, then block the isles with it while waiting to pay.

I enjoy the walking atmosphere indoor or outdoor! Customer service is helpful and friendly, and responsible. I bought luxury vinyl tile and everyone on Facebook said the job looked great!

Can't see anytime past that l wasn't glad to be buying at BDC...friendly helpful... and great stuff at good prices to boot.

Today was my first time buying anything from BDC. I purchased a deck kit and picked it up in Danville. Thaddeus was the name of the gentleman helping me get the trailer loaded and he was so kind and patient with all my questions. The materials look good and I hope to have the deck built later this week. Doing it this way was far more cost effective than paying a company to build one.

Always had great service there. Good prices and they are quick to grab things and load them up for you. The office staff is nice and very knowledgeable.

Great staff. And great prices. Saved over $600 today by going there. And thank you to the guys they help me load it.