Logo of Valley Roofing and Restoration

Valley Roofing and Restoration

  • 143 Parker Ln, Ludlow, MA 01056
  • 24/7 Emergency Repairs
  • Financing Available
  • Licensed & Insured
  • Locally Owned & Operated
  • Warranties Offered
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “Valley Roofing and Restoration”?

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Recommended Reviews

Overall Company Rating
Excellent 5.0
Out of 91 reviews
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Chau Vy
Aug 8, 2025

We had a great experience working with Tom and Michelle on our roofing project. They were professional, communicative, and got the job done quickly with quality workmanship. The whole process was smooth, and they were a pleasure to work with. We’d gladly recommend them and work with them again.

Yang Cao
Aug 6, 2025

Tom and his crew did an excellent job on our roof. They worked efficiently and completed the installation quickly. Everything was done professionally and looks great. Michelle was also fantastic super responsive and helpful every time we called. Overall, we had a smooth and positive experience. Big thumbs up to the whole team!

Nico Placzek
Aug 1, 2025

Valley Roofing is a great business to do work with, they got the job done very quickly and the communication was excellent. Would definitely recommend!

Devin P
Jul 30, 2025

I'm so glad I went with Valley Roofing! From start to finish, the process was smooth and easy. They use CertainTeed shingles and the roof came out looking amazing. The crew finished everything in just one day and the cleanup was spotless no mess, no nails, nothing left behind. Everyone was super friendly and professional. It honestly couldn’t have gone better. Highly recommend!

Leyla Keough-Hameed
Jul 14, 2025

This family owned business was great to work with. Very professional and personable; everything happened fast and efficiently. We found the pricing to be fair and reasonable. And we love the results - roof and 2 skylights! Thank you valley roofing!

Renee Morse
Jul 11, 2025

Thank you Tom,Michelle and to your crew for the work getting things ready and the installation of my new roof. The entire roofing process from start to finish was very easy. Your crew worked so well together and got everything done on time. The new roof looks great and I would recommend your company for any roofing job that needs to be done. Thank you again.

Shelby vR
Jun 26, 2025

We were so happy to work with Tom, Michelle and their crew. We got several different quotes and were so happy to finally talk to someone who both wasn't some kind of smooth talking salesman pushing us to signup today for the best price (cough, nextgen among others) but also had such a clear work history and positive reviews. The price was fair and less than the salesman focused companies.

I could not have been more impressed with the crew who worked from 7am to 8pm and got the whole roof done. They worked efficiently, like a well oiled machine. Special shout out to the woman who cleaned up debris for all those hours! They also did a great job replacing our 4 skylights. I highly recommend this company and their incredible crew.

Lisa Houser
Jun 20, 2025

My experience with Valley Roofing and Restoration was all positive. Tom & Michelle made everything seamless . The crew was timely, professional and got the job finished in 1 day. I would recommend them to anyone.

Richard Frank
Jun 18, 2025

I’ll start by saying you should read all the glowing reviews that others have left and you
should believe them. Valley Roofing & Restoration is as exceptional as every reviewer says they are. Tom and Michelle are a great team. There was no sales pitch, just an honest appraisal and estimate of the job at a very fair price.

Despite the rainy spring weather, the job - new house and garage roofs - was completed earlier than we expected and with minimal disruption. The work crew was efficient and skilled. Our extensive flower beds were protected and the cleanup after the roof install was thorough. The roofs look great! I think it’s important to end by saying that it was pleasure communicating with Tom and Michelle. One Sunday afternoon I sent Michelle a text thinking I’d get a response on Monday morning. I got it 15 minutes later. Obviously, I can’t promise you they’re always that prompt, but we were never left to wonder if our communications had been received and read. They’re great people to work with.

Jody Boss
Jun 12, 2025

This company did a great job with replacing my roof and new gutters too! No complaints here. The estimate was very reasonably priced…ended up being a bit more than expected (which owner had forewarned me could happen in advance) because the plywood underneath my roof was old and rotted out. That wasn’t Valley Roofing’s fault though..I appreciated their honesty. They got it done in the time they said they would. It was a pretty hassle free process with a professional invoice in the end. Owner Tom and his wife Michelle were both super nice and professional throughout the whole process. And now I have a nice new roof for years to come! Thanks Valley Roofing

Sejal Avery
May 30, 2025

We appreciated the good communication throughout the process and the care that was taken with the installation. We are happy with our metal roof and look forward to enjoying it for years to come.

Douglas Challenger
May 27, 2025

Michelle and Tom were a pleasure to work with. So communicative, informative, and professional through all phases of the work. Tom was on site to introduce the work crew and made himself available throughout the day and returned the next morning to make sure all went well. Foreman Louis and the work crew were amazing, hard-working, politie, and careful in their work and clean-up. They were efficient, worked great as a team, and got the job done in no time. I highly recommend Valley Roofing and Restoration.

Marc Lyons
May 20, 2025

I was very pleased with the entire roof replacement process provided by Valley Roofing and Restoration. The price was very reasonable and accurate. I was kept informed of the work schedule with accurate and timely updates by the company. This is on top of high quality workmanship and speed of the roof replacement. My entire roof was fully replaced in one day and all the debris was fully removed from my property. I give this company my highest endorsement and I would recommend them to anyone that is interested in a roof replacement.

April P
May 20, 2025

Valley Roofing did a great job on our new roof. Michelle was great to work with. She kept us updated throughout the process. Work was completed on time. Very pleased with Valley Roofing. I highly recommend them.

Steven Wilco
May 15, 2025

Valley Roofing was great to work with. They helped me understand the particulars of our roofing project (for our large detached garage). They were knowledgeable about the older construction and how to address that in the roofing project. Communication was great throughout. The cost of the project was very reasonable. And I was particularly impressed with the hard-working, friendly crew. Our new roof looks great!

Pulchra Celine
May 13, 2025

I recently had my roof replaced by Valley Roofing, and I couldn’t be happier with the results. From the start, Michelle and Tom were incredibly responsive, professional, and easy to work with. They took the time to answer all my questions and made sure I felt confident about the process.
Their crew was efficient, respectful, and clearly experienced—everything was completed on schedule and the cleanup was thorough. The new roof looks fantastic and has already drawn compliments from neighbors.

Rui Madeira
May 9, 2025

Extremely satisfied with Valley Roofing and Restoration!
Tom is a true professional and his crews follow his lead.
Great professional install!
They even repaired questionable sheathing.
They also did a great job with clean up, and took the time to reinstall our leaf guards!
Highly recommend!!!

Jonathan Epstein
May 4, 2025

Great people to work with. Very professional, prompt , and friendly. Project was completed in 1 day with communicative team who took care of everything from start to finish— Well done all around

Diane Mayhew
Apr 26, 2025

Great company to do business with. Honest and professional. We always work to support small, local business in Western Mass and Valley Roofing and Restoration is a great example. Highly recommend Tom, Michelle and their team!

Aubri Bailly
Apr 23, 2025

I can’t even begin to explain how happy I am to have found Valley Roofing and Restoration. I was having some cracking and water spots on one part of my ceiling and wasn’t sure what the issue was since my roof is only 10 years old. Tom came to my house and almost immediately recognized the issue as condensation from lack of roof ventilation.

A month later I had his crew out to do a partial roof replacement on the one section of roof, which included replacing the plywood under the shingles as well as adding venting. When they first took the shingles off, the plywood underneath was still wet from the condensation! I can’t imagine how much worse it could’ve gotten if I ignored the issue.

The new roof looks great and the shingles look pretty much identical to the already existing ones on the rest of the roof. The crew also did a phenomenal job cleaning up afterward!

From scheduling with Michelle (who’s such a gem, thank you for all your help!) to consulting with Tom to seeing the crew’s work, you won’t be able to find a better roofing company. Definitely give them a call, you won’t regret it!

Kye Poronsky
Apr 19, 2025

Working with Tom and Michelle was wonderful. They communicated effectively, and Tom was very clear about options for our repair. He was upfront and his prices were very reasonable. I’d absolutely recommend working with them!

Scott Kaplan
Apr 16, 2025

Valley Roofing providing a well-focused, well-organized experience that I highly recommend. The communications from the front office was friendly, clear, and responsive. They handled the permitting and delivery of the materials seamlessly. Once the day arrived for the old roof to be removed and the new one added, the crew arrived right on time and got straight to it. They were respectful of the yard around the house, worked all day to get the job done, and cleaned up thoroughly before departing. The final result looks wonderful, demonstrating the care they put into their work. It was a good experience at a reasonable price for a high quality result.

Heather Kofke-Egger
Apr 14, 2025

Working with Tom and Michelle at Valley Roofing and Restoration couldn’t have been easier. Michelle coordinating everything and kept me in the loop about timelines and permits. The work was completed on time, it was well done, and the price was reasonable. I couldn’t be happier!

Peggy Bernard
Apr 10, 2025

I'm very pleased with the work done by Valley Roofing and Restoration.
Although it was a small job, I will call Tom and Michelle when I'm ready to replace my whole roof.

Monica Strauss
Oct 29, 2024

Valley Roof and Restoration was a pleasure to work with. The
complicated process of repairing the roofs of two buildings on
the property was handled efficiently and with as little stress
as possible during both the removal and replacement process.The large dumpster was delivered and taken away as promised
and the area surrounding the work was left in perfect condition.
The workers were diligent and respectful.

Dean Zorzi
Oct 28, 2024

Valley roofing did a great job on my new roof. I called them and they came right out to my house to inspect and review the scope of work with me. A couple days later I had the price quote and they scheduled the work. My new roof is all installed and looks great ! I would hire them again for sure.

Thanks again
Dean from Westfield.

Carol Martin
Oct 24, 2024

I chose Valley Roofing after interviewing a total of 3 different roofers. Not only were they the best price choice, but they impressed with extensive family roofing experience and 5 star ratings by clients. Valley is a local, non-corporate business run by Tom (the roofing) and Michelle (the administration) and staffed with an amazing crew of very hard workers. Tom thoroughly explained the process, answered all my questions, helped me problem solve several issues I had with my ancient roof, and supervised the job. Michelle was unfailingly responsive and patient with my changing thoughts on the details of the project. In one day I had a new roof with the yard completely clean of roofing debris. I am 150% satisfied and give Valley Roofing my unqualified recommendation.

Robin Siciliano
Oct 18, 2024

I had Valley Roofing come out and replace my garage and shed roof. (been over 20yrs). I have to say they arrived on time, started working (and cleaning up simultaneously) and I do believe I wouldn't have had it done without the crew and owners' help. (Michelle and Tom). Always answered emails, calls, follow-ups, etc. They completed the job and were very respectful and polite. I'm going to contact them in the future to have the roof done on my home, next. Very satisfied!!

Aaron Bousel
Oct 13, 2024

Very knowledgeable and professional. The work was done in one day and everything was to the specifications on the estimate. We are very pleased with the work and highly recommend Valley Roofing and Restoration.

Ryan Olszewski
Oct 13, 2024

We felt taken care of when we hired Valley Roofing to replace our roof. Tom and Michelle are very professional, friendly, and are great communicators. The crew was exceptional and did a great job. We'll be recommending Valley to anyone we know who needs a new roof.

Ginny F
Oct 7, 2024

Valley Roofing did a great job replacing the roofs on my house and garage. They communicated well throughout the process and did the work in the estimated time frame. My neighbor watched them work and told me how meticulous and careful they were. They were conscientious and did a good clean up of my yard. And the price was reasonable. I recommend them for roof installations!

Dusty Goat Farm Living Foods
Oct 7, 2024

These guys were great and easy to work with. I have some other projects I plan on having them do.

Bridget Bedard
Sep 18, 2024

I'm the office manager at Everest Chiropractic. When the 35+ year-old roof on our office building needed replacement, we looked at reviews from several companies and chose two -- both of whom had numerous 5-star reviews -- for quotes. Valley Roofing & Restoration's quote was significantly lower, and Tom and Michelle also coordinated the replacement of our building's gutters by another contractor. Everyone was pleasant and easy to work with and the project turned out beautifully! I'd give the company 6 stars if I could!

Erin & Andy Fedora
Sep 13, 2024

Highly recommend Valley Roofing and Restoration!! When realizing we needed a new roof, we put it off as along as we could. Once we made the decision to move forward we had MANY different companies come and give us their estimate. Valley Roofing was priced right! Tom and Michelle were always very professional and friendly right from the start. They answered all our questions and are very easy to reach. Their team that worked on our house was amazing. They worked hard all day and cleaned up with leaving nothing behind. We can now have ease when a rain storm comes and we have a safe roof and working gutters!

Melissa Labrecque
Sep 5, 2024

We are so happy with our new roof! Valley Roofing and Restoration were a pleasure to work with from start to finish. When searching for the right Roofing company, I went to Facebook for recommendations. I reached out to 4 other companies and Valley Roofing was the FIRST to return my call and get us set up with an estimate. Tom came to the house, spoke to me face to face, shook my hand...I was pretty much sold there just with the effort Tom and his wife Michelle put into their customer service. All the other companies were very impersonal, some rude even. Price was very fair and reasonable, they even do financing if you need that option. Tom's team came in and removed our ancient slate roof and put the new roof with all the fixings on all in ONE DAY! Slate is very heavy and messy and they did a fantastic job cleaning up. Thank you Valley Roofing and Restoration for a job well done!

Cathi Dutton
Aug 21, 2024

Tom and Michelle were professional and friendly from Day 1. Tom is compassionate about the quality of work he and his workers do. Michelle was always updating me on the progress of the work and super friendly to speak with. They truly treated my home as if it was theirs. I would highly recommend them to everyone. I am more than pleased with my new roof!

Karen Wegiel
Aug 11, 2024

As a homeowner in Wilbraham for over 50 years, I can say I have had much experience with area contractors. We have been more than satisfied with these projects both large and small. It was not until we worked with Tom and Michelle that we encountered a truly professional business. Everything was outstanding. The work team worked together tirelessly and fulfilled all promised beyond expectation. Everything done in 1 day. The crew worked nonstop all day and cleaned up after they finished. Not 1 nail or shingle left behind. I highly recommend Valley Roofing for all your roofing needs.

Dr. J. Wegiel

Audrey Markarian
Aug 11, 2024

Valley Roofing and Restoration did a great job! From the initial consultation through the final inspection, they provided a lot of helpful information, proactively helped set expectations, and were extremely responsive to any questions. When it came time to install our roof, the team worked really hard to get the roof installed carefully and quickly so that it was finished in two days, even despite challenging weather. Our roof looks great, and they did a thorough job of cleaning up after.

Samantha Torquato
Aug 5, 2024

Tom and Michelle of Valley Roofing and Restoration (VRR) were amazing to work with. This was a big roofing job with a house, a garage, a porch, and a detached shed. Tom came in-person and gave me a detailed quote with a very reasonable price. He sent a crew to patch an area of the roof so that the impending rainstorms wouldn't destroy the inside of my house. Tom and Michelle always took the time to answer my questions. They took care of everything: the permits, the trash dumpster, and the delivery of all the materials. VRR's crew arrived on-time and completed the job in less than 12 hours, including cleaning up the debris around the yard. There were also no surprise fees after completion. VRR goes above and beyond for their customers!! I appreciated Tom and Michelle's professionalism, patience, and honesty. I will definitely be calling VRR again if anything arises.

Pat Martowski
Jul 29, 2024

From start to finish, the re-roofing project by Valley Roofing last month was a totally professional experience. Tom and Michelle always showed up exactly as promised, with detailed answers to any pertinent questions, their quote was quite precise and very reasonable, quality materials were used, crew showed up on time, worked efficiently as a team, and cleaned up meticulously. All done in ONE DAY! I am happy to recommend this company for all and any roofing/restoration project.

Usha Rai
Jul 14, 2024

I’m so glad that I chose valley roofing for my house because the price was great and the crew were doing very good they finished the job in just one day I want to thank you Tom and Marin for explaining everything very well I appreciate your help and I would recommend to my family and friends

Phyllis Sinclair
Jul 11, 2024

My roof project came out awesome! It looks wonderful and the crew were exceptional! They constantly worked, even in the humid heat! Also, they worked well as a team! The team did a thorough cleanup, too! A big THANK YOU to the Valley Roofing team ! It was great to work out my roof project with Michelle, and Tom! They are very pleasant, helpful, prompt, and give a reasonable price using quality materials Thanks for going the extra mile (S) in more ways than one. Best wishes and continued success to you and your business!

Mike Mackie
Jul 8, 2024

Very detailed quote. Job done exactly as described. Michelle and Tom were on top of everything pre/during/and post job. Great communication as to when dumpster would show up, materials, and crew to start project. Always available to answer questions quickly. Highly recommend using Valley Roofing.

R. Marrero
Jul 4, 2024

Great experience working with Valley Roofing. My roof would leak when it rained so I reached out to a few companies and went with Valley Roofing. Tom and Michelle were great to work with, very friendly and were always available to answer any questions I had. The Valley Roofing crew showed up on time and were very respectful of the property, they cleaned up at the end of the day and were right back at it the next morning. the roof came out great and was completed on time. I would definitely recommend them to anyone who is looking to have any roof work done.

Seth Ayers
Jun 14, 2024

Long story short: Excellent work, great looking roof. I highly recommend.

Long story: The entire process, from estimate to a new roof, was seemless. Communication was great, the crew was there at the time/date projected (to the minute), and the end result was absolute quality. The crew worked like a well-oiled machine; most of the work was done the first day, even with a lot of planking rework required (house is almost 100 years old).

A couple of highlights:
The crew was right on time, everyday, and extremely professional.
The communication, from estimate to scheduling was point-on accurate.
The materials used where high quality.
The price, in comparison to quality, probably can't be beat for this area.
My gutters and gutter guards were reinstalled to how they were originally installed (this is very rare, and I was pleasantly surprised).
Tom addressed any concerns I had that day, without delay.
Roof work in progress can look like a warzone, but when the crew finished up you wouldn't have even noticed they were there. Great clean up.

To me, Tom, Michelle, and the crew really care about the work they're doing. It was a privilege to work with them. They cared about our house as much as we do. Again, highly recommended.

Andrew Bzdel
Jun 11, 2024

Great people to work with and excellent communication throughout the project. We are very happy with the outcome and look forward to working with them again for our future needs.

shirley hamilton
May 30, 2024

Had to postpone because of the weather but when the crew did get here (after two days of rain) they really did a great job and finished a 2500 sq. ft. roof in one day! They did a super job. Cleaned everything up nicely. They really hustled all day long. Well done.

robert coache
May 30, 2024

From start to finish Tom and Michelle were great to work with. Tom came out to the site within days of asking for a quote. The job consisted of striping two layers of old shingles and applying new shingles. The quote provided was by far more professional than the other two quotes I received. The satellite print of the roof, work-scope and bill of materials for the job was all in the quote. If you need a roof replacement don’t hesitate to contact them, the crew worked non stop all day and did a great job cleaning up after they finished. Plus a lifetime labor warranty. As I said in the beginning they were great to work with.

Lonnie Chu
May 22, 2024

We chose Valley Roofing to do the roof of our 4-unit condo building after getting estimates from them and three other companies. They were professional and a pleasure to do business with. Their price was very reasonable and I could tell just from the way the estimate was presented and explained, this is a company that cares enough to get good employees and treat them well. The team that did the job was absolutely awesome, hardworking, pleasant, and careful to clean up very thoroughly. I cannot recommend them highly enough.

Sharon
May 14, 2024

We are thrilled to share the fantastic results! The new roof from Valley Roofing and Restoration is a testament to their team's commitment to excellence and hard work. We are grateful for their dedication and are delighted to have had the opportunity to work with them !!!

Cheryl Felsentreger
May 11, 2024

Exceptional workmanship. Roof looks great. Care was taken to protect shrubs and plantings around the house. All debris was removed and surroundings as clean as they were found. Highly recommend this company.

Jeanette Voas
May 8, 2024

Valley Roofing sent over a large, skilled, hard-working crew that put a new roof on my big old three-storied house in two days. The crew worked with care and attended to the detail required to install an attractive and water-tight roof. Thank you to owner Tom, foreman Luis, Michelle in the home office, and the entire team for a job well done.

Neil Butler
May 2, 2024

I'm very happy with the new roof. Their work crew was very professional. They were great about getting back to me to answer any questions that I had. I highly recommend Valley Roofing.

Taelour Cornett
Apr 30, 2024

Valley Roofing is incredibly well priced, and the crew was very professional. The crew took less than a day to install the new roof and cleaned up all the debris very well. Highly recommend hiring them for your roof!

Barbara Conner
Apr 27, 2024

Replaced roof and did exactly what they said they were going to do, when they said they were going to do it! And…. Not a single scrap of roofing or nails left behind! Awesome job!

ej delrio
Apr 20, 2024

Very happy to have done business with them. Pricing was great and the job was completed in a day. looks great! The owners stayed in constant communication with me throughout the process, and their crew was professional and did an awesome job cleaning up after their selves. Highly recommened

Wz Hf
Mar 29, 2024

Tom and Michelle run a very effective business and pay attention to each of our little questions. Their crew is professional, meticulous, and goes the extra mile to do a beautiful job.

Kenna Nielsen
Mar 18, 2024

We had our old roof and a new one replaced last week, and are very happy with it! Michelle is very friendly, and the price was the best for the services they provided. The cleanup the crew provided was also top notch, they did a really nice job.

Kitty
Mar 15, 2024

My husband and I were extremely happy with our new roof. Tom and Michelle were there to answer any questions we had. Tom’s crew came promptly at 7:30 and was finished with our roof by noon. All the debris from the old roof was completely cleaned up and we now have a beautiful new roof. I would highly recommend Valley Roofing and restoration to anyone who needs a new roof. They even gave us a senior discount. Thank you Tom and Michelle.Great Job

Matthew Ormsbee
Feb 19, 2024

We had a metal roof installed on our home in Apr. 2023. Prior to that, Valley Roofing was the only company that visited our property to inspect the old roof and provide a quote (all other roofing companies simply provided virtual quotes). Tom and Michelle were very easy to work with, explaining the tradeoffs in different materials and setting expectations on work schedule (which later turned out to be accurate). The actual install only took one day, and we are very happy with how our roof turned out. I would highly recommend, at the very least, for you to consider Valley Roofing and Restoration for your next project. I am confident that after speaking with them and learning more about their services, you will find they compare favorably to local competitors.

Tom Arnold
Dec 3, 2023

Tom and Michelle were excellent to deal with! No pushy sales tactics like other companies they were honest and upfront. They were quick to respond to emails and phone calls. The crew showed up early and did an awesome job with the roof and clean up! You would never had known they were here if it wasn’t for the new roof. Would recommend Valley roofing to anyone in the area who needs any kind of roofing work done!

Matt Audette
Nov 29, 2023

Let’s face it — no one likes replacing their roof. But Valley Roofing makes the process as easy and efficient as possible. Tom and Michelle delivered a great price, excellent customer service, and quality work, without any hassles or runaround. Everything was transparent and communicated clearly and attentively. The work and clean-up was excellent. My highest recommendation.

Ryan Ramos
Nov 27, 2023

Without any hesitation, my wife and I would work again with Valley Roofing Restoration. Having to get a new roof is typically a stressful situation: financially, logistically, and often emotionally (depending on the circumstances). In our case, we uncovered some potential mold issues that we suspected were caused by the workmanship (insufficient flashing) of the previous owner's roofers. Because several family members are highly sensitive to mold, it was critical that we address this issue immediately.

During the tedious process of calling different roofing companies for quotes, Valley Roofing Restoration owners, Tom and Michelle, were everything we needed to make this stressful decision less stressful. They were prompt, clear, empathetic, and simply answered all of our questions honestly, setting clear expectations without overpromising; it felt like we were dealing with people of integrity, which has not often been our experience when working with contractors. Their quote also happened to be the most cost effective at almost 32% less than the vendor we were initially considering, using the same materials and warrantee. So my wife and I quickly decided to move forward with Valley Roofing Restoration, with the expectation that the work may not get started for another 4+ weeks, pending weather and permits (other vendors were telling us that they might not get us on the schedule until 5-6 months later). Much to our delight, Tom and Michelle were able to commit a crew to start work one week after paying our deposit.

The work was completed on budget and took exactly how long Tom estimated (3 days). On day 1, Tom showed up and introduced us to Ernesto, the project lead and made sure we were all on the same page regarding the many details and concerns we previously shared with Tom and Michelle. Throughout the build, Ernesto was accessible for any questions or concerns I had and was forthright with his explanations. At one point, we had a question about a dryer vent that was potentially impacted by the roof work, and Michelle showed up personally to assuage our concerns and explain the next steps to resolve the issue. The crew was efficient, respectful of our property and our neighbors, and their cleanup was thorough.

In addition to getting our roof replaced, we had the challenge of coordinating the roof work with the availability of the other contractors and inspectors (mold remediation, general contractors, etc.). Not only did Tom and Michelle work with us on this timing, but the crew even removed siding in the affected areas to expedite the mold remediators' assessment, and they worked it out so that Ernesto could put the siding back after the mold remediation was done. We had one moisture concern in the attic come up after the roof was done and again, Tom promptly showed up to inspect the issue. His assessment was that the moisture was caused from the prior roof and that we shouldn't experience any new moisture, but offered to come back if he was incorrect. Since then, we've had multiple rainstorms and confirmed that no new moisture resulted.

Again, with all the stress and money that went into this, my wife and I felt very lucky to have found Valley Roofing Restoration. One of the most important criteria we had in deciding who to use was trustworthiness and accountability; both of which we got from Tom, Michelle, and Ernesto. That they were as well-priced was just the cherry on top. We've already referred them to 2 of our neighbors from our previous neighborhood :)

Johanna Pacyga
Nov 11, 2023

We found ourselves in need of a new roof this fall, got a wide range of estimates and ended up choosing Valley Roofing and Restoration. Tom and Michelle were excellent to work with. Tom walked us through the estimate process very clearly and honestly, Michelle was in touch and kept us up to date as we moved closer to the installation, and Maria and the rest of the crew were absolutely great on the big day. They showed up on time, did great work, clean up was diligent (no flat tires!), and overall it was a really smooth experience. They also arranged for some new gutter/replacement work we also wanted done after the roof was replaced. Would definitely recommend hiring Valley Roofing and Restoration.

Jeanne Kassem
Oct 24, 2023

They were professional and friendly from day one. We had a complete roof tear down that got done in one day. Clean up was amazing not a nail or speck of old tiles. Will recommend them. Great company

Roland
Oct 20, 2023

It was a pleasure dealing with Valley Roofing for the roof replacement on our house. They were thoroughly professional from beginning to end. Tom provided an assessment of the roof on his first visit, checking it both externally and internally to spot possible problems. The estimate that he gave was fully detailed. The work crew was well organized and hard working, always showing up on time and working even into the late hours to finish the work for the day. We are very glad that we picked Valley Roofing out of the four roofers who submitted estimates.

Rin Perritt
Oct 14, 2023

Great people to work with. They did exactly what they said they would. Quality work. My yard was cleaner than before they started

Meg Clancy
Oct 11, 2023

My husband and I can’t say enough about how wonderful Valley Roofing is. From our first meeting with Tom for an estimate, to the crew who replaced the roof, to Michelle’s updates prior to the job completion and the billing process. Every step was made easy for us. Ernesto and his crew’s professionalism and workmanship was stellar. The clean up was amazing. They didn’t leave even one nail or piece of shingle behind. The entire roof of our house and shed was completed in one day as well as the clean up. The crew consisted of very hard workers! We were blown away with how hard they worked. We’re certain that anyone who hires Valley Roofing will be delighted.

Allen Rosner
Oct 7, 2023

Very professional! Told me they would call when the materials came and would schedule installation at that time. stayed and worked late to finish knowing rain was coming the next day. Very happy with the service.

Alexei Levine
Oct 6, 2023

I just got my roof replaced by Valley Roofing, and I'm very happy! They delivered on time and as promised, and they didn't hit me with a bunch of surprise extra fees. I am very happy with my new roof in Hadley, and they gave me a good price as well. I got an estimate from a big out of state roofing company that was more than twice the cost! I'd recommend Valley Roofing to anyone looking for a new roof out there!

Amanda S
Sep 26, 2023

Great company to work with! Very quick to get the job done. Great with communication and giving their honest opinion. Would highly recommend!

Cara Letendre
Sep 24, 2023

Valley Roofing did an excellent job with our roof. They were affordable, responsive, on time and no mess behind. Highly recommend.

Shaneka O'Neal
Sep 21, 2023

Best price in town! Tom stands by his work, literally... The roof itself looked great upon visual inspection, but me wanting to make sure everything was done right I asked him to walk the roof after installation, and he did it without hesitation! Which put aside any worries I may have had. His work is followed by a Lifetime Warranty which can be passed onto the next homeowner if their info's shared within a certain timeframe per the contract. I was provided the manufacturers warranty for the shingles. All questions and concerns were addressed timely. Communication and customer service is second to none! I recommend them for anyone in the Western, MA area needing a re-roof or repairs to their roof.

Adrian Gentry
Sep 14, 2023

Very professional business the roof technicians were top-of-the-line. And they left the house better than when they started good product for a reasonable price. Definitely five stars.

Victoria Zhemanova
Sep 12, 2023

I can't stop bragging enough about Valley Roofing and will recommend Valley Roofing to all my family, friends and coworkers. Owners of this company are absolutely amazing! Crew that showed up in the morning are phenomenal!!! They finished my roof in one day. Even my neighbors were all impressed at how hardworking, clean and professional the crew was. I am beyond happy. thank you Valley Roofing!

Frank Simone
Sep 9, 2023

Tom’s crew was exceptional.Very efficient and detailed in their work! They took care to protect all my plants and shrubs! There wasn’t any sign of debris as the cleanup was amazing! Good quality and professional work! They have my recommendation!!

BC
Aug 30, 2023

The roof and skylights look fantastic. I added an additional area and Tom was able to fit that in as well. His attention to detail shows how much they value good work. The crew worked very hard and were done in one day. I highly recommend them.

Tom Damoulakis
Aug 24, 2023

This business is run very well. All phases of the company are excellent. If you need a new roof, Valley Roofing is your best bet.

Tia Tyburski
Aug 18, 2023

We are very pleased with Valley Roofing and Restoration. It really was a pleasure working with Tom and (especially) Michelle The timing of the work was as predicted, the crew was professional and friendly and clean-up was great. It was also a good value for the price. I would highly recommend them.

Anthony DiStefano
Aug 12, 2023

Tom, Michelle and their entire crew were polite, professional and timely. Although our roof work included two separate properties located across the street from one another, the work was completed in one day! Valley over delivered - something extremely rare these days.

We are extremely pleased with our results and unconditionally recommend and endorse Valley Roofing.

H L
Jul 31, 2023

We recently had a new roof put on with Valley Roofing and Restoration. Tom and Michelle were great to work with. We were very satisfied with the results and were thrilled to not feel price gouged which was the case with other companies. Additionally, they vented our bathroom fan outside vs. leaving it venting into our attic space which we were very pleased as it was not offered by other companies...and offered to put a new roof on our shed as well with a fair price. We highly recommend Valley Roofing and Restoration!

Eric Velthouse
Jul 29, 2023

It was time for a new roof on our home and garage and we had a handful of companies come out and assess and give quotes. Of those 5 we chose Valley Roofing and Restoration and we are certainly glad that we did. Having never needed a new roof before it seemed a bit daunting to me but from the initial visit with the owner Tom Morin we pretty much knew who we would be hiring. His wife Michelle reached out and let us know the scheduled date of install and when the dumpster would arrive. The crew showed up early morning on time and worked in the heat all day, 13 hours to get the job done. With a few last touch ups needed Tom assured me someone would be back to take care of it. I highly recommend Valley Roofing and Restoration when ever it comes time for you to replace or even repair your roof. Great company, quality people. Thanks guys for putting a beautiful new hat on our home & garage.
Eric & Marlane Velthouse

Adam Braunschweig
Jul 18, 2023

A very honest operation! I was impressed the minute I got the quote. It was very detailed and they did exactly what they said they were going to do, and cared about the work they were doing. The crew was fantastic! No compromises on what you were promised and the final product. And the price was almost half of what some of these crooks out there were quoting, with their salesman type approach full of BS and inaccuracies. Hard to find a contractor you can trust these days, especially in the post-covid madness. I’ve already recommended Valley Roof and Restoration to friends looking for a roof!

Latoya DK
Jun 30, 2023

Valley Roofing was such a pleasure to work with. They kept my husband and I informed every step of the way. The roof was completely quickly and looks excellent. I would highly recommend their services. Thank you so much Valley Roofing.

Marc Tremblay
Jun 26, 2023

Valley Roofing and Restoration is the go to small business that cares about their customers. Tom does not throw any sales pitches other than what they offer which includes professional, responsive and sensitive to a good value while offering great quality and attention to the customers needs. All in all, Tom & Michelle where a joy to deal with. Their roofing crew was professional, orientated and provide quality workmanship through attention to detail. The crew exemplified good character, assured clean up was to customer satisfaction. Every step of the encounter with Valley Roofing and Restoration was simple with delivery of product, dumpster placement, crew cleanup and Tom's follow up to assure customer satisfaction should be applauded. For a family small business they are high is customer satisfaction. They deserve KUDO's for a job well done. Thank you Valley Roofing and Restoration :) NOTE: This is a non-solicitated review.

Howard Schwalm
Jun 17, 2023

Tom's crew showed up on time to rip 4 old layers of flat and replace with rubber. They also replaced a couple shingle porch roofs. Tom's estimate and description of the job took into account the price of any surprises that could arise such as missing or damaged wood. This job from start to finish was organized and effortless to them. Very impressive.

Karen Kennedy
Jun 15, 2023

The crew stripped away 3 layers of roof - had to lay all new plywood sheets and worked 12 hours to get it all done in one day. They cleaned up the job site and if the dumpster wasn't in the driveway you wouldn't even know that such major work had been done. I highly recommend Valley Roofing for all your roofing needs.

Diane L
Jun 3, 2023

My experience with Valley Roofing and Restoration was amazing. Both Tom and Michelle are a pleasure to work with! They follow through on every question you may have through the entire process. Their team came to my home and completed the work in 1 day. I am so pleased with my new roof!!
I would recommend Valley Roofing and Restoration to anyone I meet! They are a great roofing company and they get the job done right!!!!

David Evans
Jun 3, 2023

I recently had the pleasure of working with Valley Roofing and Restoration for a complete roof replacement, and I am absolutely thrilled with the outcome. Tom and his dedicated crew went above and beyond to ensure that every aspect of the project was handled with utmost professionalism and care.

From the very beginning, the communication with Tom and Michelle was outstanding. They promptly responded to all of my inquiries and provided detailed explanations, putting any concerns I had at ease. Their exceptional customer service truly sets them apart from other roofing companies in the area.

One of the aspects that truly impressed me was the attention to detail and respect for my property. Valley Roofing and Restoration took extra precautions to protect the surrounding landscape, ensuring that none of the delicate flowers around my house were damaged during the project. I greatly appreciated their thoughtfulness and dedication to preserving the aesthetics of my home.

Moreover, the cleanliness of the work site was impeccable. Tom and his crew not only completed the roofing job flawlessly, but they also left my property in a pristine condition. It was evident that they take pride in their work and go the extra mile to leave a positive lasting impression.

Valley Roofing and Restoration has exceeded my expectations in every way. They have proven to be a reliable and trustworthy roofing company that delivers exceptional results. I wholeheartedly recommend their services to anyone in need of roof repairs or replacements.

Thank you, Tom, Michelle, and the entire team at Valley Roofing and Restoration, for your professionalism, attention to detail, and outstanding service. It has been an absolute pleasure working with you, and I am grateful for the peace of mind that comes with knowing I don’t have to stress about an upcoming rain storm.

whispers
May 3, 2023

I have a wonderful experience with valley roofing. They are professional and very reasonable price. I would recommend them to my family in friends in the future :)

bob rogers
Sep 21, 2022

Quality work and excellent cleanup, but had 2 problems called now for 2 years with no response, that's not good

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137 locals recently requested a quote
  • 143 Parker Ln, Ludlow, MA 01056
  • 24/7 Emergency Repairs
  • Financing Available
  • Licensed & Insured
  • Locally Owned & Operated
  • Warranties Offered
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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