OMG Roofing Products
- 153 Bowles Rd, Agawam, MA 01001
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Warranties Offered
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About the Business
What people say about “OMG Roofing Products”?
Customer feedback is mixed, with some praising the exceptional customer service while others express serious concerns about unprofessionalism and aggressive behavior. Many highlight the helpfulness of staff members, especially in resolving issues quickly. However, significant complaints regarding communication, delivery issues, and negative experiences with staff create a challenging perception. The contrasting reviews suggest that while some customers feel valued, others have faced frustrating interactions that need addressing.
What customers highlight
- their customer service could not have been any better.
- I am an OMG customer for life.
What customers mention as negative
- Very unprofessional I left multiple voicemails and job applications. And no one has managed to get back to me.
- New Orleans omg roofing driver was aggressive and flicking me off.
- I lost extra one hour - time required for reaching company where was my pickup.
Recommended Reviews
I am a contractor in Western Massachusetts, I was working on a project around the corner from OMG HQ, my technician lost a Spyder bit, so I went to HQ on a whim to see if I could get a replacement, Lisa the receptionist and Libby in products were amazing, their customer service could not have been any better. I am an OMG customer for life. TYVM Lisa and Libby!
Very unprofessional I left multiple voicemails and job applications. And no one has managed to get back to me. Even their job agency aerotek, very rude and judge you off ur appearance. Lady told me I look like I smoke weed and laughs at me. I don’t even smoke weed ♂️. Then blows up my phone saying I’m playing phone tag. Terrible company I don’t recommend to anyone. I seen the reviews last year and they were all negative. I try the job out myself , and it’s everything these people are talking about. Also they deleted have of the reviews because it was the truth.
New Orleans omg roofing driver was aggressive and flicking me off. Followed me and rode my tail while my child was in the car. I’m accustomed to commercial pickup trucks taking up space on New Orleans roads but this man was outright aggressive. Red OMG roofing truck- coming from Lakeview heading to the Westbank today
137 locals recently requested a quote
Frequently Asked Questions
1. Does the company offer free estimates?
No information found.
2. Are warranties offered by the company?
Yes, OMG Roofing Products offers warranties on their products, including a 20-year Excel Warranty for wind speeds up to 110 mph and a 25-year, 155 mph, Category 5 wind warranty on the PermaSnap Plus system.
3. Does the company offer senior discounts?
No information found.
4. How is the company overall rated?
OMG Roofing Products has a 3.0 out of 5 stars rating based on 24 reviews on Birdeye and a 4.8 out of 5 stars rating based on 5 reviews on Indeed.com.
1. What services does the company offer?
OMG Roofing Products manufactures and supplies a range of roofing products for the commercial industry, including roofing fasteners, insulation adhesives, roof drains, pipe supports, edge metal systems, and productivity tools. They also provide technical support such as product demonstrations and training.
2. Are there any services the company does not offer?
No information found.
3. Does the company offer emergency services?
No information found.
4. Does the company offer eco-friendly accreditations?
No information found.