Logo of Valley Ridge Restoration

Valley Ridge Restoration

  • 712 Pine St, Herndon, VA 20170
  • Industrial Roofing
  • Financing Available
  • Licensed & Insured
  • Warranties Offered
  • Green Roof
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Valley Ridge Restoration, we specialize in delivering comprehensive roofing solutions tailored to both residential and commercial needs. Located in Herndon, Virginia, we offer a range of services including roof installation, emergency roof repair, and skylight repair. Our technical expertise allows us to manage complex projects seamlessly, ensuring that every detail is meticulously handled from start to finish. Our commitment to organization and reliability means that clients can trust us to deliver durable and high-quality results.

We understand the intricacies involved in roofing projects and pride ourselves on our ability to navigate challenges effectively. Whether you need immediate repairs or a complete roof replacement, we are equipped to provide solutions that stand the test of time. Serving Herndon and the surrounding regions, we excel in project coordination, ensuring that every aspect of your roofing needs is addressed thoroughly and efficiently.

What people say about “Valley Ridge Restoration”?

Overall, customer reviews are overwhelmingly positive, highlighting exceptional customer service, effective communication, and a smooth delivery process. Many customers praised the team's professionalism, timely responses, and proactive approach in dealing with insurance claims, which contributed to a seamless experience. The crews are often described as respectful and efficient, ensuring that clients felt satisfied throughout the roofing process. While the majority of feedback is favorable, there are a few severe complaints that raise concerns about professionalism and trust, which may affect the overall perception of the company.

What Users Like The Most

  • Paul was instrumental in helping us get our roof replaced through our insurance company.
  • Paul and his team were top notch from start to finish.
  • The entire process was very smooth thanks to Paul who was part of the entire process.
  • Valley Ridge replaced our ~18 year old roof and worked with our insurance to cover it all.
  • Omar, Gannon, and the crew are terrific! They worked with our insurance company to get our roof entirely replaced.

What Users Like The Least

  • This company is a scam company, they will take your money please RUN DO NOT WASTE YOUR TIME AND MONEY!
  • This company is very unprofessional. I found this company on indeed to work for and they did not pay me for two whole months.
  • I would not recommend this company to anyone. They also scam customers and overcharge for services.

Recommended Reviews

Overall Company Rating
Good 4.3
Out of 11 reviews
5 stars
4 stars
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Show first:
Dianne Applewhite
Dec 22, 2022

Paul was instrumental in helping us get our roof replaced through our insurance company. He kept us apprised of everything, from showing pictures of our damaged roof to what was happening with the insurance company, and when we were approved. He was very professional, polite, thorough and provided excellent customer service. If you had a question, he could provide you with an answer. He came out to inspect things after the men had finished the roof and wanted to make sure we were completely satisfied. We are very pleased with their service.

Shelley W
Dec 14, 2022

Paul and his team were top notch from start to finish. Paul always returned calls and texts in a timely manner and our new roof is awesome. We referred Valley Ridge to our neighbors and they had their roof redone too!

Justin Hackworth
Dec 11, 2022

The entire process was very smooth thanks to Paul who was apart of the entire process from roof inspection to clean up on the last day. He explained the process very well and made sure we had everything we needed. The crew was super respectful and fast. I would use them again when it comes time for a new roof.

Ed Long
Dec 11, 2022

I contacted VRR after noticing several shingles missing from my roof. Paul from VRR came out the next day to inspect the damage. He identified several damaged areas, and said he would work with my insurance company to see if a claim would be approved. He worked directly with them, met the insurance claims adjuster and physically walked the entire roof with him. It took about 2 weeks for the insurance adjuster to review and approve the claim, and my roof was completely replaced within the following week. I am very pleased with my experience with VRR.

Bry Sob
Dec 11, 2022

Valley Ridge replaced our ~18 year old roof and worked with our insurance to cover it all. Their team (Inspector, PM, onsite managers, and roofers) was professional, fast, and explained all steps to my wife and I. A previous inspection trip didn't yield a new roof so Valley Ridge earned our business starting with the inspection. Home looks like new and the new tile will hold up better than the original roofing.

Rheanna Derrick
Jul 26, 2022

Mark and his team were the epitome of professionalism from day one. He answered all of our questions and provided us with realistic expectations about the process. His team fought for us by going back and forth with our insurance company until they agreed to cover all of the work that needed to be done. We ended up with a beautiful new roof, stunning siding and new gutters. His team of contractors were professional and meticulous. Mark made sure to supervise the work from time to time to ensure that it was done right and timely. We will forever be grateful for getting connected with Valley Ridge.

Camella Hunt
Jun 21, 2022

This company is a scam company, they will take your money please RUN DO NOT WASTE YOUR TIME AND MONEY!

Edit* the problem is I am. And your worries should not be my reviews but my attorneys for taking my money. This is a clear example of how unprofessional this company is. Instead of fixing the issue with their company they go over every bad review and are combative. MARK and GREG are CROOKS DO NOT WASTE YOUR TIME WITH THIS HORRIBLE COMPANY!!!!!

Latrece Banks
Jun 21, 2022

This company is very unprofessional. I found this company on indeed to work for and they did not pay me for two whole months. I tried to ask them was there a issue with payroll and they could not give me a answer. I would not recommend this company to anyone. They also scam customers and over charge for services.

Eric T
Mar 27, 2022

Omar, Gannon, and the crew are terrific! They worked with our insurance company to get our roof entirely replaced due to storm damage and even upgraded the shingles to architectural. The home looks brand new!

Reinaldo Rivera
Feb 14, 2022

Very happy with this company and its reps. Great service is as good as the materials, warranties, and the professionals of the company. Met with Mark Parrish and Omar Quintanilla, whom conducted a professional, thorough roof inspection and showed me pictures of the damage to my existing roof of 17+ years. These pros KNOW and DO what they say. Replacement was fast, efficient and professional. After installation, I had some questions--nothing big at all--called Mark and not only did he answered my questions, but within two days he had sent the roof Forman back to ensure all was ok, and my concerns were addressed and put to rest. A great, professional service. From handling the insurance paperwork to inspectors and adjudication, they handled everything. And best of all, didn't cost me a penny. Thank you for your great service!

Steve Walter
Jan 28, 2022

Could not be more satisfied with the service from Valley Ridge. I contacted them after a major storm came through the area and I am so happy I did. They took care of everything so I didn’t have to try and fight with insurance. They inspected it and even took drone photos to submit to insurance. Replacement as taken care of quickly and it looks amazing. I know I will always reach out to them to see what else they can do around my house! I highly suggest you call them.

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137 locals recently requested a quote
  • 712 Pine St, Herndon, VA 20170
  • Industrial Roofing
  • Financing Available
  • Licensed & Insured
  • Warranties Offered
  • Green Roof
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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