- 1019 Farmington Ave, Bristol, CT 06010
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
About the Business
What people say about “USA WINDOW PRO”?
Customer feedback is mixed regarding the services provided. While several reviews highlight positive experiences with prompt service and professionalism, there are significant complaints about unreturned calls and unfulfilled commitments. Some customers reported serious issues, including delayed work and the need for legal action to retrieve deposits. Communication appears to be a major concern, impacting the overall perception of reliability.
What Users Like The Most
- We are very happy with our window installation. They were professional and answered all my questions.
- The service was excellent, and the result was great.
- I give this company 5 stars for their cleanliness, and ability to provide what I wanted with no problem whatsoever.
- I give this company a full five stars, just because of their cleanliness, and cooperation with what I wanted done and how!
What Users Like The Least
- After paying for the glass on a slider to be replaced the work has yet to be completed.
- Run away from this vendor! John quoted us $7000 for glass installation and rescreening 2 months ago.
- He scheduled and cancelled several times with many excuses. He eventually promised to refund our $3750 deposit. Now he won’t return calls.
Recommended Reviews
Resorting to Google in hopes of getting a response from the owner. After paying for the glass on a slider to be replaced the work has yet to be completed. I recently sold the house but contracted John to do the work prior to the sale. Was promised he was going to do the work today and didn’t show up, needless to say the new owners of the home aren’t happy. Phone calls and texts messages not returned. Attorneys are involved at this point, and I see other customers are having the same issue I am. I’m prepared to take legal action to get my money back at this point.
Run away from this vendor! John quoted us $7000 for glass installation and rescreening 2months ago.He signed a contract and promised to complete the job within the next month.He scheduled and cancelled several times with many excuses.He eventually promised to refund our $3750 deposit.Now he won’t return calls and hasn’t refunded us.We are going have to start legal action to get our deposit back.Don’t trust this guy with your windows or your money!
We are very happy with our window installation. They were professional and answered all my questions. I didn't have to wait weeks for my window to be adjusted. I called and John came right out. I recommend them for being professional and completing great work. Thank you John and crew
- 1019 Farmington Ave, Bristol, CT 06010
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available