Urban Remodel DC LLC
- 1155 F St NW #1050, Washington, DC 20004
- Commercial Roofing
- Financing Available
- Metal Roof
- Gable Roof
- Rubber Roofing
Other roofing contractors nearby
| Roofing contractors in Washington, DC | ||||
|---|---|---|---|---|
| Company | Rating | Reviews | License | Online estimate |
| Restoration Doctor of Washington DC | 5.0 | 82 | — Not checked | No |
| United Roofing LLC | 5.0 | 75 | ✓ Active | No |
| City Renewables | 4.9 | 75 | — Not checked | No |
| Infinity Design Solutions, LLC | 4.9 | 67 | — Not checked | No |
About the Business
What people say about “Urban Remodel DC LLC”?
Customer reviews reflect a mixed sentiment towards the company, with some praising the exceptional service while others express frustration over poor communication. Positive feedback highlights prompt responses and professional handling of the installation process, with customers appreciating being kept informed about timelines and materials. In contrast, one reviewer reported difficulty in reaching the company, suggesting a lack of responsiveness that raises concerns about communication. Overall, while many customers have had positive experiences, the significant issues raised indicate that communication and customer service may need improvement.
What customers highlight
- This is an exceptional company.
- The customer service and response time was impeccable.
- I was kept apprised of material delivery and team arrival.
What customers mention as negative
- I've called, texted, emailed and inboxed this company for the past week and no one has responded.
- I don't think they're in business anymore.
Recommended Reviews
Update: Uchenna Nwokorie, Chief Executive Officer, finally responded via email in October 2022 and eventually sent me an estimate on 10-12-22 for 13 windows totaling $11,215 which is on the higher end for standard vinyl windows.
I've called, texted, emailed and inboxed this company for the past week and no one has responded. I don't think they're in business anymore.
This is an exceptional company. The entire process from quote to install was handled promptly, professionally and efficiently. I received replacement roof and window quotes. My 1980s home had original windows and a 9 year old roof. No pushy sales tactics. All my questions were addressed and answered to my satisfaction . Everything was clearly explained including material selection, installation process, cost and timeline.
I was kept apprised of material delivery, team arrival and storm related timeline shift.
The installation was flawlessly executed. After installation there was a walk through to insure I was satisfied with results. I can’t say enough positive things about my experience with this company. Clear and consistent communication, courteous and personable staff. I highly recommend this company.
When I initially contacted the Urban Remodel for an estimate, the customer service and response time was impeccable .
They were very polite, fast, knowledgeable, and efficient.
I would surely refer other homeowners.
137 locals recently requested a quote