- 116 Wilson Pike Cir # 100, Brentwood, TN 37027
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
About the Business
What people say about “Underdog Roofing”?
Overall, customer feedback for Underdog Roofing is overwhelmingly positive, emphasizing exceptional customer service, prompt delivery, and effective communication. Many reviews highlight the professionalism and reliability of the staff, particularly Chris, who consistently goes above and beyond to ensure customer satisfaction. Positive experiences are marked by timely responses, thorough inspections, and quality workmanship. While there is one notably negative review regarding communication and responsiveness, the majority reflect a strong commitment to service and professionalism.
What Users Like The Most
- Chris has consistently demonstrated professionalism, reliability, and a genuine commitment to customer satisfaction.
- This company goes above and beyond to be sure your home and your family are prioritized!
- Chris was incredibly helpful, professional, and time-efficient.
- Communication and customer service was top notch.
- Crew was very professional, cleaned everything up after install, and even carefully moved some things in our backyard.
What Users Like The Least
- Their finance company they suggested was a waste of time, and now I can't even get them to return a message or a phone call.
Recommended Reviews
We’ve had great service with Chris Houle. Chris has consistently demonstrated professionalism, reliability, and a genuine commitment to customer satisfaction. His attention to detail and proactive approach have made our experience seamless and highly positive. Highly recommended!
This company goes above and beyond to be sure your home and your family are prioritized! Would recommend them to anyone and I do every time!!
I am revising my review from 1 to 4 stars, Will, the owner, reached out to me and set a meeting at my house to discuss the issues that I had with my install. He was very reasonable and apologetic; most importantly made no excuses and made things right.
The quality of the work itself appers to be solid, and my roof and gutters look great. There were just some serious issues with communication and managing of expectations on install day. I run a small business as well, so I understand some days things just don’t go right. At the end of the, you just have to own your mistakes, apologize, make things right and work to do better. Which is exactly what Will did, and I was very grateful for.
- 116 Wilson Pike Cir # 100, Brentwood, TN 37027
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured