- 2910 Old Washington Rd, Waldorf, MD 20601
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
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Recommended Reviews
I have been using Uncle Skeeters for years, no issues ever until today. I called just to confirm that my service scheduled for this week was in fact taking place, as I had just seen their email for my quote yesterday, must had been in my spam mail or something. For years we have paid roughly the same price no questions asked for the same service, this time I would suspect we would have done the same thing. Until your scheduler ended that with her "superb customer service skills " I understand that you need a quote approved but to be so rigid in your rules and rude with reminding me of those rules by throwing phrases "I told you so" out there, is uncalled for. I've been newly diagnosed with cancer, been having diagnostic tests multiple times a week and I have a surgery coming up test week in hopes of fighting this, excuse me if I missed the email for approving the same quote for the same service we have received time and time again, I've had other things to focus on and the last thing I needed to hear today was "I told you " over the phone by someone who clearly thought she needed to put her customers in their place. If the approach by your staff was somewhat different, I would have remained a loyal customer as I have been in the past. However, that wasn't the case here today and I have found another company, they are a little more expensive, but this isn't about money here either. They are also coming out tomorrow. If you want someone who doesn't talk down to you, I wouldn't recommend these people. By the way, my name is Kimberly, not Kim as your scheduler started off the conversation assuming my name was shortened. They either put it in the system wrong or she assumed I was a Kim, as I have never introduced myself as Kim. I usually don't correct people as it doesn't bother most of the time but after all the "i told you so's" at that point it started to
They came at the time they said, cleaned the gutters, and left everything looking wonderful as always. I highly recommend them for your gutter cleaning.
They did a phenomenal job and I’m glad my research paid off and found Uncle Skeeters for my gutter cleaning!
- 2910 Old Washington Rd, Waldorf, MD 20601
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured