- 2860 US-50, Carson City, NV 89701
- Industrial Roofing
- Residential Roofing
- Financing Available
- Locally Owned & Operated
- Warranties Offered
About the Business
What people say about “TSA Custom Car and Truck”?
Customer feedback is mixed, with many reviews praising the quality of service and customer care, while others express significant dissatisfaction with communication and installation errors. Positive customers consistently highlight the friendly staff, competitive pricing, and a range of services offered. However, some negative reviews indicate serious issues regarding installation quality and inadequate customer service responses. Communication problems also arise, particularly when it comes to notifying customers about delays or errors. While many customers appreciate the expertise and support provided, the complaints about critical service failures weigh heavily on the overall perception.
What Users Like The Most
- Great people to work with. Quality installation.
- The service was amazing... the owner gave me a really good price.
- Customer service is outstanding. They really went above and beyond.
- Fast friendly service. I highly recommend them.
- They are my go-to for truck accessories in town!
What Users Like The Least
- I asked why he didn't call me? He said they did but had the wrong number.
- Couldn't get pop rivets installed correctly... Not even a sorry just a goofy grin.
- Owner Darin clueless and could care less if the customer is happy.
- The light bar made a HORRIBLE howling noise, had to bring it back.
- Spent $350 renting a car for 3 days while they corrected it.
Recommended Reviews
I chose a nice side steps for my truck and when they installed them they put a cheaper kind instead after installation their telling me the other ones were discontinued. When i had my first install date i went in and they had told me they were delayed. I asked why he didn't call me? He said they did but, had the wrong number. Told me they couldn't call me because i didn't give them the right number when i know 100% i did. Then before i left i had to tell him if he wanted my number again since he was not asking me for it because he knew he already had it and didn't really called me. This was before they installed them. They have ripped off many people and have a bad review on Yelp 2 stars. All the reviews are negative from bad headlight installs to telling customers too bad. At first i thought they were against other races, but the reviews sais they rip off anybody that lets them. I will never come back to this dump to buy anything and i will pass the word in the Hispanic community since i see they get a lot of customers from them. I kept the receipt they gave me for the cheap side steps they pushed on me and never even bothered to adjust the price and just sold them at what i paid for on the first one around $1,000 dollars. They even called the cops on me because i had an ammo can that literally said batteries on top of it for my makitas. They didn't say anything to me but im sure thats why they showed up with lights and sound on. Cop looked mad when he was leaving. All i know they get the cops cars contracts to service all of them. F.Y.I I waited over a year before I posted my hatred for your pushy sales. You forced me to buy what I never ordered by pushing another product on to me. And I have the receipt if proof is what you want.
You told me to try them out and if i didn't like them to bring them back. That should never have been the case. You either have what i wanted or give me my money back.
You did the same thing to another customer according to another review and according to his review it was a mistake to have come back and complained about it since the job was done worse from the first time.
Great people to work with. Quality installation. They have a large selection of product and services. They have a great website where you can view different accessories on your make and model. They offered multiple options and have competitive pricing. Will definetly be doing more business with them.
The service was amazing I usually don’t trust people with my car but I was having issues that I know other places would rip me off but the owner gave me a really good price he really helped me out on what I needed and haven’t had a problem since, I will be coming back!!
- 2860 US-50, Carson City, NV 89701
- Industrial Roofing
- Residential Roofing
- Financing Available
- Locally Owned & Operated
- Warranties Offered