- 1532 E Mulberry St, Fort Collins, CO 80524
- Residential Roofing
- Warranties Offered
- Metal Roof
- Flat Roof
- Gable Roof
About the Business
What people say about “Trust Roofing & Restoration”?
Customer feedback for Trust Roofing & Restoration is overwhelmingly positive, highlighting their exceptional customer service, efficient communication, and thorough assistance with the insurance process. Many customers appreciated the professionalism and expertise demonstrated by the team, which contributed to a smooth and stress-free experience. The quick turnaround time for projects and attention to detail during installation were also frequently noted. However, one customer raised a serious concern regarding unsolicited communication, which casts a slight shadow on their otherwise stellar reputation. Overall, Trust Roofing & Restoration seems committed to delivering high-quality service and maintaining strong customer relationships.
What Users Like The Most
- Cal was incredibly kind, professional, and easy to communicate with throughout the entire process.
- Trust Roofing & Restoration is focused on customer service.
- Cody actually answered the phone, no push one for this and two for that, a real person.
- Their high-level of communication, scheduling, and work completed on schedule was impressive.
- Communication was outstanding — they kept me informed every step of the way.
What Users Like The Least
- I have never consented to having my personal number texted with this company and that equals to a cold text.
- This is very illegal, incredibly poor way to approach potential customers.
- I would not trust this company with my home if they cannot follow basic solicitation laws.
Recommended Reviews
Cal and his project manager Dillon were absolutely fantastic! They completed our entire roof in just half a day, and we were so impressed with how clean and organized everything was from start to finish. Cal was incredibly kind, professional, and easy to communicate with throughout the entire process. I truly felt like we were in great hands. The roof looks incredible, and I couldn’t be happier with the results. Highly recommend this team!
Trust Roofing & Restoration is focused on customer service.
After 50 years of home ownership in Loveland, Colorado, this was my first ever homeowners' insurance claim. I had no idea where to begin. Weston did an initial inspection of my roof and felt there was sufficient damage to warrant an insurance claim. Wes called my insurance company, in my presence, and from there on everything was seamless.
Wes was present for the insurance inspection that was necessary to verify and justify replacement of my roof.
Others on staff at Trust Roofing provided excellent feedback through texts and emails regarding estimates, material delivery, and the build date. Everything happened on time and on the given dates.
To tear off and replace shingles is a messy process, however, their cleanup was exceptional and left no trace of debris in my yard.
This process took about 3 months from initial contact until I was able to deliver the final insurance payment. I have a new roof with class 4 shingles that could last 40 - 50 years. With that being said I'll be 124 years old before I need to call Trust Roofing again. But they'll be the first company I call.
I was contacted by a sales rep named Amy via text. I have never consented to having my personal number texted with this company and that equals to a cold text. This is very illegal, incredibly poor way to approach potential customers and shows that the company doesn’t care about laws protecting customers or their privacy. I would not trust this company with my home if they cannot follow basic solicitation laws.
- 1532 E Mulberry St, Fort Collins, CO 80524
- Residential Roofing
- Warranties Offered
- Metal Roof
- Flat Roof
- Gable Roof