- 88 Monhagen Ave, Middletown, NY 10940
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Licensed & Insured
- Gable Roof
About the Business
What people say about “TKC Landscaping”?
Customer feedback is mixed regarding TKC's services. While many clients praised the quality of workmanship and professionalism, highlighting successful project completions, several others expressed dissatisfaction with communication and follow-through. Customers reported issues with delays, lack of responsiveness, and unmet promises, leading to frustration. The delivery of services was noted as inconsistent, with some clients feeling that their concerns were not adequately addressed. Overall, while there are numerous positive experiences, the serious complaints about customer service impact the overall perception of the company.
What Users Like The Most
- They are very professional, meticulous and do not take shortcuts.
- Chris coordinated with the pool company, the Town and the engineers, and dealt with the inevitable hiccups that occur during the process.
- The project was handled professionally and the company was responsive to concerns and took care of them immediately.
- Chris and his staff were wonderful, came in and did an awesome job!
- They did an amazing job and exceeded my expectations.
What Users Like The Least
- They give you the run around; no call no show.
- Makes so many promises and keeps none.
- Phone calls went unanswered. Emails went unanswered.
- He was asking for final payment before the job was completed.
- After calling 4 times, finally got contract sent.
Recommended Reviews
I had some work done last year by (TKC Chris) back yard Patio,retaining wall with flower bed and drainage system.i the back yard. I must say the patio and the retaining wall with the flower bed came out nice, however as for the drainage system in the backyard not too happy. I have water just sitting there more know than I did before. I Contacted them to schedule a visit, it's the same thing as last year, they give you the run around."He's out of town he's going to stop by on Tues day or Tuesday next. No call no show. They quick to get your money and lock you into a contract. When I first started this last year they told me "We need a down payment so we can put you on the calendar" Don't be so quick to give them your money because you're locked into the contract and you can be on that calendar to the end of the year maybe the beginning of the next. I believe my project was supposed to start somewhere in May. I had material sitting in my driveway for 2 months and the project didn't start until September. Once again you call and they give you the runaround their timing is horrible!!!!! I called about two and a half weeks ago requesting Chris to come out and check the drainage system that they installed to check and see if it's something that they did or something new that's it. Receptionist told me.chris is going to stop by Monday or Tuesday. The whole week went by he never showed up. I waited about another week and I called and it's the same story. At this point I became very upset on what's not too happy. Now I must apologize to the receptionist because she got the grunt of my behavior over the phone which in all fairness Chris should have got it. If you're looking to have a project done in a timely manner and or have a contractor follow up on his work with regards to a concern go somewhere else.I do not recommend!!!! unless you willing to wait and wait and wait and wait some more.
I had a gorgeous backyard and front porch project completed by TKC team. They are very professional, meticulous and do not take shortcuts. I had an extremely complex project and they completed it better then I anticipated. I am not sure what these negative reviews are based on. There were bums along the way, but that is the case with all construction. I will refer and recommend TKC to everyone.
Chris was great to work with. We had a complicated site with steep slopes, and TKC delivered! We now have a beautiful backyard patio area around our semi-inground pool, complete with with steps and large retaining walls. Chris coordinated with the pool company, the Town and the engineers, and dealt with the inevitable hiccups that occur during the process. Would use the company again, and highly recommend them!
- 88 Monhagen Ave, Middletown, NY 10940
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Licensed & Insured
- Gable Roof