- 1980 Northgate Commerce Pkwy #6C, Suffolk, VA 23435
- Industrial Roofing
- Metal Roof
- Green Roof
- TPO Roof
- Asphalt Shingle Roof
About the Business
At Tidewater ProBuild, located in Suffolk, Virginia, we specialize in a comprehensive range of services, including roof replacement, repair, coating, waterproofing, and water damage restoration. Our expertise extends to both residential and commercial projects, allowing us to tackle complex jobs with precision and care. We pride ourselves on our ability to manage every aspect of a project, ensuring that each phase is executed with meticulous attention to detail. Our well-coordinated team is dedicated to delivering durable, high-quality results that provide long-term value.
We understand the importance of organization and consistency in our work, which is reflected in the seamless execution of our projects. Whether modernizing a bathroom or repairing a roof, we approach every task with a commitment to excellence. Based in Suffolk, we proudly serve the surrounding regions, ensuring that each client receives the thorough and reliable service they deserve.
What people say about “Tidewater ProBuild”?
The sentiment towards Tidewater ProBuild is overwhelmingly positive, with customers consistently praising their professionalism, communication, and high-quality workmanship. Many reviewers highlighted the company's commitment to customer satisfaction, noting that the team was always responsive, friendly, and respectful. Customers appreciated the attention to detail and the ability to complete projects on time and within budget. However, there are a few significant complaints regarding initial estimations that were drastically different from final quotes, as well as issues with specific installations that did not meet expectations. Overall, customer service and communication were often mentioned as strong points.
What Users Like The Most
- The entire experience exceeded our expectations from start to finish.
- The team was on time daily, friendly, open to questions, and gave awesome suggestions.
- Communication was excellent and we are very satisfied with the work that was done.
- They went above and beyond in helping us through this process.
- The attention to detail and professionalism was WAY above par.
What Users Like The Least
- The estimated quote was off by that much; that's like guessing something's 3 feet when it's actually 9.
- They ruined what was to be my dream home.
- They did not seal the seams and it is now coming apart.
- I paid them good money and more than a good price for the job.
- They did an extensive amount of damage to my home leaving the bathroom completely unusable.
Recommended Reviews
We just completed a master bathroom and fireplace renovation with Tidewater ProBuild and the entire experience exceeded our expectations from start to finish. If I could give them more than 5 stars I would!!!!!
From day one, they listened to what we wanted and provided helpful suggestions, that we ended up going with, that enhanced both the design and functionality of the bathroom. Ryan, who was our project manager, and Petey, were both extremely friendly, professional, punctual, and respectful of our home — always keeping the work area clean and minimizing disruption.
One thing I really liked about Tidewater was that they went above and beyond. This was the first time we had done a major renovation and I felt very overwhelmed. Robert, one of the owners, went with me to pick out tile, granite, wood, etc. offering suggestions and really making me feel like he cared about my project and that I wasn't just a job. Having that extra care and attention really made this experience one that was enjoyable, and not stressful and overwhelming, like I originally thought it was going to be.
The quality of the workmanship is outstanding. The tile work is flawless (thanks Nick and Mitch), the custom vanity looks incredible (thanks Caleb), and every detail — from the lighting to the fixtures — was executed with precision. They kept us informed throughout the project, stayed on schedule, and honored the agreed-upon budget.
We now have a spa-like retreat in our own home, that I spend much more time in, thanks to their talent and hard work. We couldn't be happier with the result and would absolutely recommend Tidewater ProBuild to anyone looking to renovate their bathroom or take on any home improvement project.
Tidewater Pro-build completely modernized our 1990 guest bathroom.They did a complete gut job and the work was transformational. Caleb gave us a quote which was spot on. Robert oversaw the project and was present everyday. They did an absolute phenomenal job, and we would definitely use them again. We get so many compliments on the makeover.
I am so happy with my addition from Tidewater ProBuild. They are AMAZING. The supervisor, Ryan Gibson is the best to deal with. He answered all my million questions and my husbands, very respectful, and top notch company to deal with. The kitchen renovation is complete and it is my dream kitchen. Thank you Ryan for making our dream a realty. AAAA+ craftmanship!! Completed in a timely manner even after my many change orders.
- 1980 Northgate Commerce Pkwy #6C, Suffolk, VA 23435
- Industrial Roofing
- Metal Roof
- Green Roof
- TPO Roof
- Asphalt Shingle Roof