- 6910 Oak Ridge Commerce Way, Austell, GA 30168
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
About the Business
What people say about “Thomas & Sons Roof Repair”?
The reviews for Thomas & Sons Roof Repair overwhelmingly reflect a positive sentiment, with customers frequently praising the company's honesty, efficiency, and professionalism. Many reviews highlight the prompt and effective communication, especially from team members like Camden and Zachary, who ensure smooth coordination throughout the roofing process. Customers appreciated the thorough assessments and straightforward pricing, which often included helpful guidance on needed repairs versus unnecessary replacements. The delivery of quality workmanship, timely project completion, and a strong commitment to customer satisfaction are recurring themes in the feedback.
What Users Like The Most
- Camden was always responsive and helpful, making sure everything was coordinated smoothly.
- Roger came out, inspected everything, and said my roof was actually in good shape.
- The crew finished the roof repairs and replacement in just one day.
- They did a wonderful job and we haven't had any problems with the roof or gutters since then.
- Zachary is exceeding expectations in ensuring the entire process runs without a hitch.
What Users Like The Least
- Some roofing materials were delivered late, causing a slight delay in the project.
- The initial estimate was rescheduled, which caused some confusion.
- One review mentioned that there were issues with the previous fix not holding up during heavy storms.
Recommended Reviews
Zachary has handled roof repairs for us at our previous home. He also checked out some roof issues for my daughter and did excellent work. For my other daughter, they did a full roof replacement. They finish the job, clean up everything, and move on without trying to charge extra for things. Zachary doesn’t try to sell you a new roof unless you really need it—he’ll let you know if it can wait or if it needs fixing right away. There’s no pushy sales talk or long back-and-forth about pricing. He gives you a straightforward quote and an honest assessment. I highly recommend them for a trustworthy roofing evaluation and quote.
i had my roof and some soffits replaced recently, and it was a really good experience. from the very start, camden was always responsive and helpful, making sure everything was coordinated smoothly. the whole process was simple and stress-free. roger and his crew did a fantastic job with the roof and soffits, and i’m really satisfied with how clean and well-done everything looked when they finished. they worked efficiently and kept everything organized. since replacing a roof is a big investment, i was happy with the fair pricing and their honesty about all the materials they used, from the small things to the bigger stuff. i feel so much better about my home for the winter and beyond. if you need a roofing contractor, i highly recommend putting your trust in this team.
We recently had our family room and garage roofs replaced. Zachary helped us set up appointment times and took care of the scheduling—he was great to work with. Camden was our sales rep and always arrived on time for appointments. He was very professional and made sure to be here early in the morning to oversee the roofing crew and the whole process. Both roofs look fantastic and were finished ahead of the next expected rain, so we don’t have to worry about leaks anymore. We are very happy with the results and would recommend this company to anyone needing new shingles on their roof.
- 6910 Oak Ridge Commerce Way, Austell, GA 30168
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured