Thomas Do It Center Point Pleasant

I walked in and was greeted politely, I asked for what I wanted, and they directed me to the aisle, I found what I needed within a minutes time, made my purchase with very friendly staff.

Great local hardware store and the employees are wonderful! They'll help you with all your questions and special order your hardware needs if they don't have it!!

Well stocked and all-around very nice staff that's always welcoming and knowledgeable plus there to help when you're lost looking for the parts needed. The front-desk staff is especially prompt when you walk in and need to locate somthing quickly! Returns are also quick and painless when you have your information and receipts available.
We're long time shoppers and happy with our local store!

Good place to get hardware supplies. Very helpful people and a good selection. Would've given 5 stars but at times slow getting help loading.

I went in looking for an electric weed eater/trimmer. The larger one they had for sale was out of stock so unfortunately I got the smaller one. Upon getting home the trimmer head only has one piece of line, I charge it and begin trimming around my house and side walk. Twelve minutes later it goes dead, repeat the charge and trim for ten-fifteen minutes until it dies. Next day I return it saying I think ya hatter is not working properly, the manager says it is and it’s only supposed to last for fifteen minutes..I say idk what I’m supposed to with a trimmer that lasts for fifteen minutes and that I want to truth it because it says on the box that Black and Decker Has a thirty day satisfaction guarantee or return. The incomotetent manager says it means return to black and decker, I nicely state that I can’t return something to somewhere I didn’t get it from and nicely read the thirty day guarantee to him. He rudely tells me to stop being hard to deal with...and continues to rant and give me attitude. I’ll never buy anything from them again, if they won’t stand behind the warranty on the products they sell, especially for something like selling a trimmer which only lasts for fifteen minutes..I will not support this local business. Stand behind your product and don’t allow your MANAGER to disrespect a customer who just wanted his money back so he didn’t waste it on garbage product Do-It Center decides to sell and THEN not stand behind the factory warranty. Disappointing from a hometown business.

I shop here all the time. They always are helpful and friendly. There is a big selection of lumber, tools, and other building supplies.

Very well organized and well stocked hardware store. Friendly staff that are always willing to help. Prices are good too.

A little pricey. Ladies up front are wonderful. Usually have what we need. More help than Lowe's or Home Depot.

Nice place for tools and the like but they like to follow you around if they stop that they'd get 5 stars

I need to call out Steve at the help desk. He not only saved me a lot of money from what I was thinking I needed, but also walked me through the whole process in how to use the product. I walked away nervous but a lot of confidence due to his way of explaining things to me. Honestly, if it wasn't for him, I may have gone out of town to save a few dollars, not now. I will spend more to save more.

I not only completed the job, but beyond anything I could of imagined and saved over $1,500 from what a professional plumber wanted to charge me.

Small town America businesses like this are hard to find. I found it and will go out of my way to do business with them again.