- 622 SW Main Blvd, Lake City, FL 32025
- Free Estimates
- Metal Roof
- Slate Roof
- Asphalt Shingle Roof
- Flat Roof
About the Business
What people say about “The Wheeler Agency, Inc.”?
Customer reviews for the Wheeler Agency are overwhelmingly positive, highlighting their exceptional customer service and responsiveness. Clients appreciate the professional and friendly staff who are dedicated to addressing individual needs and concerns promptly. Many reviews emphasize the agency's commitment to providing detailed assistance and guidance through various insurance processes. However, there is a notable negative review regarding claim denials, suggesting some issues with handling certain claims. Despite this, the majority of customers express high satisfaction with their experiences.
What Users Like The Most
- Highly recommend! Amazing company to do business with.
- The staff was friendly and proficient.
- They treat you as a PERSON not just another account.
- The attention to detail is outstanding.
- They are hometown folks that have always been there to help.
What Users Like The Least
- This insurance agency does Columbia county's dirty work denying claims.
- They try to use legal mumbojumbo and legal technicalities to justify their denial.
- They recommended me to settle with AC, taking a loss for the county's negligence.
Recommended Reviews
Highly recommend! Amazing company to do business with. If you need insurance come and see the professional staff here and let them help you with your insurance needs.
I don't have any previous experiences with the Wheeler agency. This insurance agency does Columbia county's dirty work denying claims. They contradicted themselves in my denial letter. They try to use legal mumbojumboand legal technicalities to justify their denial. They recommended me to settle with AC, Taking a loss for the county's negligence. I told them this makes the County and them look Horrible, response is "I understand". It took going past Them and AC to get my rightful claim paid. I am willing to lose the whole claim and fight for what is right rather then to settle for a partial payment. Don't give up
Melissa Harden was very knowledgeable and professional. She knows her product. And where to find the answers to all of your questions.
- 622 SW Main Blvd, Lake City, FL 32025
- Free Estimates
- Metal Roof
- Slate Roof
- Asphalt Shingle Roof
- Flat Roof