- 742 Mansfield St, Richland, WA 99352
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
About the Business
At The Drain Surgeon, located in Richland, Washington, we pride ourselves on our extensive expertise in roofing services, including roof repair, maintenance, vent installation, coating, skylight repair, gutter repair, and cleaning. Our well-coordinated team is adept at managing both residential and commercial projects, ensuring that every job is executed with precision and care. We understand the complexities involved in maintaining and enhancing your property, which is why we approach each project with an unwavering commitment to organization and attention to detail.
Our reputation for delivering durable, high-quality results is built on years of experience and a deep understanding of the unique needs of our clients in Richland and the surrounding areas. Whether you require routine maintenance or a comprehensive repair, we are equipped to handle it all, providing long-term value and peace of mind.
What people say about “The Drain Surgeon”?
Customer feedback on Drain Surgeon is largely positive, highlighting their efficient and friendly service. Many reviewers commend the company's quick response times and knowledgeable staff, especially in urgent plumbing situations. While most experiences are favorable, there are a couple of notable complaints regarding communication and scheduling issues that have caused frustration for some customers. Overall, Drain Surgeon is recognized for their quality work but may need to improve their response systems to enhance customer satisfaction.
What Users Like The Most
- They are always professional and friendly.
- I highly recommend The Drain Surgeon Company to everyone in need of a quality, highly skilled and reliable plumbing service.
- Very happy with the customer service of this company and their work.
- They were professional, responsive to change orders, and just overall fantastic.
- Fast, friendly, professional.
What Users Like The Least
- We have spent three months trying to get a visit or even a call back, and they have been unresponsive.
- After the two hours and being unsuccessful, he seemed to be in a hurry to leave.
- I recommended this company to a friend; they weren't on time, didn't fix the problem, and would not communicate.
- While the answering service they have may need to get better, the plumbers are fantastic.
Recommended Reviews
I have used Drain Surgeon when the original owner owned it for over 30 years. I used them over a year ago and they are still just as wonderful as they were. They have always been very good very efficient very knowledgeable and friendly. I highly recommend them for all of your plumbing needs and preblems.
Called and texted at 6:30 am. Eric was at my house by 8:30. Cleared a clogged drain quickly. Highly recommended!
I highly recommend The Drain Surgeon Company to everyone in need of a quality, highly skilled and reliable plumbing service who know the letter houses, homes, commercial, and industrial buildings in our area like no one else. They respond quickly to my issues and have them fixed fast. I have used The drain Surgeon for over 30 years because they are top-notch in every way and their pricing is more than fair. If you want the job done right call The Drain Surgeon. They are awesome to work with. Lonna Brockway
- 742 Mansfield St, Richland, WA 99352
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates