- 809 Idlewilde Blvd Ste. C, Columbia, SC 29201
- 24/7 Emergency Repairs
- Financing Available
- TPO Roof
- Asphalt Shingle Roof
- Flat Roof
About the Business
What people say about “The Brothers That Just Do Gutters”?
Customer feedback is mixed regarding Brothers Gutters. While many reviews praise the professionalism, quality of service, and communication, several customers express dissatisfaction with the installation and cleanup. Positive reviews highlight the company's responsiveness and attention to customer needs, with some noting personal follow-ups from the owner. However, negative feedback points to issues such as damage to property during service and inadequate debris removal, which detracts from the overall satisfaction. Delivery service and communication seem to be strong suits for the company, but there are significant concerns that need addressing.
What Users Like The Most
- Our service was completed promptly and efficiently.
- Professional, courteous, friendly, responsive.
- Communication was precise, scheduling the work was convenient.
- They were neat, organized and friendly.
- The estimate was free, and the cost of replacement was very fair.
What Users Like The Least
- The technician chipped the paint off of the edge of the gutters.
- I found a big chunk of debris laying on the ground when I got home.
- There’s no realistic way that level of buildup occurred in just 9 months.
- I tried contacting the company to come back out re-evaluate their work and correct, but haven’t got much help yet.
- One would think for a company that 'only does gutters' that they would have and use ladder pads.
Recommended Reviews
Hired last year to install a long length of gutter on south side of our home. I mentioned to the rep when he did design and estimate that at the corner of the home it would most likely need a second down spout not just one in the middle. My concern was dismissed and they placed only one in the center. Gutter works fine in normal rainfall, but any heavy rainfalls we get in the area we get complete over flow at that exact corner where I had made the commentary. I tried contacting the company to come back out re-evaluate their work and correct, but haven’t got much help yet. Just be aware as a buyer that you should press them for a mid-year re-eval and quality check of their work.
We had some confusion in the beginning. However, this led to the owner reaching out to us personally to provide a resolution! Our service was completed promptly and efficiently. The owner followed up with a phone call to make sure that job was completed to our satisfaction. This attention demonstrates how much they care about making their customers happy! We will be calling them back for any future needs! Very professional and dedicated!
Personable, respectful, and Professional. Quality work in a timely manner and would highly recommend to anyone needing new Gutters, Gutters cleaned, or a Repair.
Company Locations
Branch Offices
- 809 Idlewilde Blvd Ste. C, Columbia, SC 29201
- 24/7 Emergency Repairs
- Financing Available
- TPO Roof
- Asphalt Shingle Roof
- Flat Roof