TAG Truck Center Jackson, MO

As we all know, It's always extra stress to do any repairs on your truck while on the road. Worst fear, of course, is fear of being ripped off especially if you are going to an official dealership. But I gotta telly guys, from the second I walked in here and exchanged few words with Debra, all my fears just disappeared. People here are knowledgeable, and they try to fix the issue in the best and cheapest way possible. It took less than an hour from the moment I walked in till I got my truck back. Jerid you are the man! Keep up the good work, guys!

Amazing facility! Took our truck right away and got him fixed up within a couple of hours. Very reasonable when it comes to prices. Would definitely come back. Thank you so much for working with us and getting us back on the road so fast!

Hands down the best freightliner dealership i have been to. Very fast and reasonable rates! Will be coming back to TAG for any dealership needs that I may have in the future!

I was traveling on I-55 and the wind damaged a door on my enclosed cargo trailer. The shop did a superb job in accommodating me and my needs. The workmanship was excellent also. I highly recommend this place.

SUPER FRIENDLY PEOPLE KNOW WHAT THEY'RE DOING THE LADY UP RIGHT ON THE PROBLEM WITH MY TRUCK EACH TIME THANKS TAG

I was absolutely blown away with the service and professionalism here! We came in thinking we had an issue with our SAM module but turns out it was just a simple fix of fuses. The mechanic pulled out truck in as soon as we disconnected from the trailer and within 2 hours was told it was fixed. Super quick and friendly here. I would absolutely recommend them to anyone and I would come back any day for help.

Had problem with my drivers door and they found problem inside panel. Broken cable and they ordered parts and two days later the problem was fixed. Friendly staff and waiting area is comfortable.

I have nothing but good things to say about the leadership and staff. Extremely knowledgeable, very business oriented, and professional.

Great work! needed to get the door open on my trailer. they took care of it and did not even charge me. thanks

Pulled up with a missing bolt on my shocks a with no hesitation the men in there help me out and got me back rolling. Thanks guys

Budrovich contracting, we use Tag truck center in jackson mo for our road tractors, trailers and service trucks. As we do customers owned equipment repairs as well as our equipment, the parts dept, Tristan and Charlie are great to work with, they get our parts orders right an fast which makes our job a whole lot easier. Thanks for what you guys do.

Tag has been good to me for almost 10 years. Time after time they have worked me in with short notice and much appreciated. Can't thank them enough. Highly recommend.

I recently had an amazing experience at TAG Truck centers. From the moment I walked in, the staff was friendly and attentive. They took the time to listen to my concerns and provided expert advice on the best solution for my truck. The technicians were highly skilled and completed the repairs in a timely manner. I was impressed with the quality of their work and the attention to detail. The shop was clean and well-organized, creating a professional and welcoming atmosphere. Overall, I had a fantastic experience at this shop and would highly recommend it to anyone in need of diesel services.

Stop in to get truck looked at and fixed. They got right to it and listen to what I had to say. The check truck and replace the part so got to wait and see if it is fixed. Thanks to Debra Hall she was nice and friendly she took good care of me and everyone who came in, All the ppl was nice nice and friendly they treat you like good friends. Only thing I can say bad there is no kind of shelter where you can sur out side and smoke or chew or just sit. Now Parts I went in looking for seat covers and they don't have any and some lights I was looking for but they was nice and friendly ppl. So stop in say Hey get your truck fixed and you be happy. So Thank all of you here at this Tag location yall are good ppl stay they way and I come back and stop in to say Hey

I have not been there in person yet, but John in parts has always been super helpful over the phone.

These guys are awesome. Had me in and out in just over an hour. They even stayed after hours to fix my air control valve.

I arrived at TAG to get a hole in trailer roof repaired and the people here where fantastic, was greeted with a smile and immediately backed up to a door and hole was repaired and out the door in less than an hour total time from pulling in to done. Employees are true professionals and while the drivers waiting area is smaller than some freightliner shops ya can’t complain when your wait time is half the time at the bigger shops, I’d definitely come back here again for any repairs needed while in the area !

Came in they were very friendly. Solved my problem in a fast time frame. And found other problems and made me aware of the problems without trying to get over on me

I don’t write a lot of reviews, but when I continuously receive great service I think other people may want to know who they can trust. Tristan Lanigan and Charlie Cheek in the parts department in Jackson Missouri are always very helpful. I know when I need a part; they will do their best to get me the part as soon as possible. I usually speak with Tristan he is always very pleasant and helpful. I know when I need to call Tag; I will receive great service.

Had a few truck issues when picking up my truck. TAG was genuine and made everything right in the end.

Tristan and Charley did a great job as always. This dealership has blossomed inta a business that any body would be proud to be part of. Kudos to Charley and the gang

Charlie and his team have always done a great job for us. They are forthcoming with information and go above and beyond.

Charlie is great at what he does in the parts dept. I’ve been using this parts dept for many years and have never had one issue. Great team!!!!!! Same can be said about their Service Dept, great team, always ready to help and answer questions!!!

Great staff. I use the parts department a lot. Even if I'm working on something they are very helpful in sharing info to assist me in my repairs. Charlie is very knowledgeable about most difficult questions I come up with. Has guided me out of a few jams. Laten and Tristan are both very friendly and helpful as well. Definitely have me as a lifetime customer.

Charlie is the backbone of Jackson MO Tag truck center. Charlie is always willing to help not just with parts he is also a good mechanic and problem solver he fixed a steering column on one of my trucks on a Saturday. Tristan has been a great addition to part's along with Charlie he will go above and beyond to help and is learning more everyday.

Great place to do business with. These people are considered partners in my business. Parts counter is the most knowledgeable and customer oriented in the region. Always willing to help keep our equipment running even when pulling in with light problems with a load of hogs on a hot summer day.

I had a new unit shipping that went down in transit. Called and they referred me to their preferred towing network. The unit was towed in and they got it in, Troubleshot, Parts ordered and repaired in less than 2 days. Kept me up to date every step of the way. Did a fabulous job all the way around. Thanks for the friendly help and support! Shawn

I was having an issue with some belts on my 93 Detroit. They took me in right away, with short notice and took care of me. The tech (should have gotten his name) even took extra time to try and find out what caused my problem. Excellent service at a fair price is hard to find, and hard to beat. Thanks guys!

Best people and place ever! I had a VIP treatment! The truck was brought in the shop and if they had the part I needed it would be “in and out” for sure!
Alex, the mechanic was the man, in my point of view, best mechanic I ever had to deal with! Debora and front desk people also were very helpful and amazing!
I wish I would live close to “Tag Truck Center”it definitely would be my shop!
May God continue to bless you all!

Service is excellent, very friendly people. Facility is clean. Bathrooms and shower for drivers is very clean. If your truck is being repaired and need transportation to the Hotel. Drury Suite & Inn highly recommended breakfast/Dinner and limited to 3 drinks beer/liquor and wine.. pet friendly. my truck was in the shop for 4 days and General Manager was kind enough to pick me

They got me in and out quick and no attitude from the staff every one there was friendly and professional, probably the best shop visit i didnt want to make, excellent service

Very knowledgeable service staff
Didn’t take long on repairs and was back on the road in a timely manner
Definitely recommend it’s a way out of the beaten path but worth the drive

Took my truck there with electrical issues that was messed up by another repair shop, Alex did a great job at tracing my issues down and fixing them. I highly recommend this shop for your repairs on your Semi . I will be bringing my truck back to them with any issue i have, but i hope i dont have any.

Had my CAT 3406E rebuilt here this summer. Everything with rebuild seems great so far (20,000 miles in) however I had an issue with the turbo fins, they were tore up. Something was left in, or got into the intake. No way to tell exactly how it happened. They honored their warranty replaced the turbo as soon as I pulled in, cleaned up my intake, replaced the air filters and got me back on the road in a few hours.

I know a lot will say it’s under warranty but a warranty is only as good as the shop issuing it. I sent them a pic of the fins they ordered a new turbo and had it ready as soon as I got a load going that way. No argument just an apology for the issue and an immediate correction. I am happy with the service and thankful for the ease of the correction.

Went to TAG today in an emergency situation. I had broken my glad hands and the staff was very helpful with a quick and efficient fix especially Alex who loaned me tools and gave a quick " how-to course" to get the job done and wouldn't accept a tip. These guys are great.... thanks alot Alex

The customer service was great. Ben did a amazing job and I trusted his judgment on what needed fixed on the truck. This place is highly recommended and I will be back for any mechanical issues.

Great customer service. My new Freightliner was already having suspension issues so I dropped on by. They’re efficient and professional. There’s a reason drivers recommend them. Also, if you have to stay overnight they give you a ride to the Drury Inn and pick you up. Great bunch. Also, drivers, they have a shower there as well!

New bunk heater installed & new water pump. Great staff, excellent service, easy in, easy out & very favorable rates.

And we had quotes all over the country & none cut the cake as best as they did. Just glad we was able to make it back here for our work.

I WANT TO RECOMMEND TAG TRUCK ON JAKSON MO AND GIVE THANKS FOR THE EXCELLENT SERVICE HELPING US TO GET PARTS TO REPAIR OUR TRUCK AND ITS AVAILABILITY TO GIVE RAID THE DRIVER TO TAKE A SHOWER AND RETURN HIM TO THE PLACE WHERE THE TRUCK IS.
THANKS ( IRMA/ SANTOS TRANSPORT)

I can't describe how nice this people are, very friendly and helpfull. I was so amazed by the amount of care and kindness. They got me a ride to the hotel and from it back to their facility. my questioned about the truck were all answered with patience and nice manners. The place is clean and they offer free shower. Over all amazing service

I dropped it off at 10 pm and it was ready for me at 10 am less than 24 hours amazing thank you

Worse dealer in a 500 mile radius. Was broke down and had to wait an extremely long time and kept getting told different completion dates for my truck from there manager Ben Hunt....They sound like you are harassing them by asking for a simple update on your truck. Very rude people on the phone. I will avoid this dealer like the plague

Beckie Bond is one of the worst service advisor I have talked to. Worst attitude and is very rude on the phone. Dealer works slow as well. Her Manager Ben Hunt is even worse with his attitude. Not sure how this is acceptable when you are providing a service to customers. The higher ups really need to check in more often...

People here very nice and helpful got right to our truck thanks for every thing guys keep up the good work

If I could give 10 stars I would. They close at 5, but they took me at 4:49 and got me right back on the road at 5:22, their techs volunteering to stay later to make sure I'm set to drive. It took longer for the tow driver to drop me off than it did to get me fixed up. I couldn't recommend this place enough!

Very friendly and efficient. Our driver was broke down in the rest area, able to get him fixed up in 2 hours and saved us a tow bill. Cost was reasonable.

I want to give a huge shout out to the people who work here and that assisted me last Thursday. I was dropping off a truck for a customer when I started having a heart attack. These people helped me in ways I did not expect. Kept me as comfortable as possible till the fire department and ambulance got there. The doctor said you saved my life ........ thank you