Logo of Superior Roofing of New Mexico

Superior Roofing of New Mexico

  • Claunch
  • Residential Roofing
  • Free Estimates
  • Metal Roof
  • Shed Roof
  • Rubber Roofing
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “Superior Roofing of New Mexico”?

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Recommended Reviews

Overall Company Rating
Good 4.0
Out of 22 reviews
5 stars
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Aliyah
Sep 4, 2024

After referring several clients to Superior it was my turn to get my roof done. I had bad wind damage from our crazy wind storms we get in New Mexico. Shingles were on the ground and my roof started to leak when it rained. Superior helped me get a roof approved through my insurance and I only had to pay a $500 deductible for a BRAND NEW ROOF! The roofers were very respectful and did an amazing job. Thank you Superior Roofing for always going above and beyond!

Sandra Palmer
Jun 18, 2024

Superior Roofing of NM is run by incompetent liars. Contracted with them for a brand new (very expensive roof) with a 10 year warranty. Numerous leaks within a few months, numerous “repairs” made it worse. When Carlos and Max Hernandez, the owners, collected money from us for “materials”, they instead pocketed it, stiffing their supplier, who then put a LIEN against OUR home. They now evade our calls and are violating their own guarantee, so we are pursuing legal and regulatory action. They are thieves. Avoid “Superior” Roofing of New Mexico.

Julie Rochman
Jun 18, 2024

DO NOT hire this company. They are awful! They installed a new roof on our house in spring 2023. It very quickly started leaking in several spots. They offer a 10-year warranty, so we had them come out to fix it; after 1/2 dozen attempts, they actually have made the roof worse. Each of the guys they sent out to fix the leaks said that they could tell it was a terrible roofing job. We now have to tear it off and start over with another roofer. Superior also has terrible business practices and ethics. They actually took the money we paid them to buy roofing materials and intentionally did not pay the supplier (they kept the money for themselves); the result was a lien placed on our house. They are anything but "superior" - in fact, they are the very opposite. They also avoid talking to customers, and basically try to exhaust you so that you'll go away and leave them alone. They should not have a license to do business.

Jolie Lohmann
Apr 17, 2024

Superior Roofing is phenomenal! After another company dropped the ball on a scheduled repair, we were under the wire to get the roof repaired in order to close on time, and Max and his crew came through for us with excellent service for a reasonable price! I highly recommend them for all your roof repair needs!

Nancy Martino
Feb 22, 2024

I had two coats of gaco silicone paint on my foam roof. They removed existing coat which showed wear. I had a small leak in one room of my house, the project took the crew two days. The reason why I decided to have Superior Roofing over other roofers is besides giving me a 10 year warranty they will perform annual inspection of my roof for ten years. I liked dealing with a family owned business who seem to be customer service friendly always trying to improve their business. I had a positive experience with this company and would recommend them to others.

Aliyah Nguyen
Feb 11, 2024

Being a realtor, roofing problems during home inspections is very common. I recently had a house that wasn't going to close on time and the buyers would have to stay in a hotel until we could get a roof repair done. No one in town could make it until I called Superior Roofing. They definitely live up to their name. From the effective communication, photos, and great workmanship, my buyers were able to move in and we closed right on time. Thank you Superior!!!!!

Jerry Schoeppner
Aug 25, 2023

Overall, customer service and quality of work were very good, including a call following completion of the the work to discuss issues that were discovered. Two minor issues reflect a 4 star rather than a 5 star rating - cleanup of the work zone and not sending pictures of the condition of the roof under the metal sheets as discussed. Cleanup of the work zone was fine in areas that were easily accessible but several dozen screws were left in the gravel and gutters.

elm fam
Mar 19, 2023

The management team at Superior Roofing went above and beyond in their excellent communication and high standards. They were very responsive and made the process of replacing my roof as painless as possible.

Bennett Rapson
Jan 31, 2023

We had a part of our ceiling collapse. The underlying cause was major water infiltration under the existing TPO that had been installed before we bought the house. Superior Roofing responded promptly to our need for a full replacement of the roof. Their crew showed up when they said they would, did the work in the time frame that they specified and left the yard no worse for wear. An old adage is that good work is not the cheapest in the short term, but pays for it's self over time. I would recommend Superior Roofing in the future.

Jeremy Pohl
Jan 7, 2023

Superior roofing of New Mexico was by far the best priced and most reputable Roofing companies I have ever worked with they also gave me an amazing quote on my new roof max Hernandez went above and beyond for me and my family

Justin M
Jul 6, 2022

I called them and was told that they could have someone come out to make an estimate for my roof repair on Saturday morning. I waited until noon, and then called them to find out if they were going to come out. The person I spoke with hesitated, and then told me that the estimator was having "car trouble". He then told me that they still might make it out, but it would be between 3 -5 PM. (If not, then it would be on Tuesday.) He also told me he'd let me know within an hour if the estimator could make it. I never got a call, they never came out on Saturday, and they never called or came out on Tuesday. This business doesn't seem to care about their customers, and I highly recommend you don't waste your time with a company that treats people this way.

Joanne thompson
Apr 8, 2022

They did a wonderful job, very responsive . Professional. Precise quotes, break down of materials and labor. Clean and haul. Not just a number on a piece of paper. Photos of progress. People in the office to answer questions and help with billing and payments. Would and do recommend! Excellent!

Patricia Pantoja
Mar 1, 2022

Superior Roofing lives up to its name! We have done business with them several times over the past two years with our business. They have been professional, courteous, and most importantly always on time! We look forward to working with Superior Roofing again soon

Sandra Rowe
May 19, 2021

Recently we had a leak in our sky light. We called several roofing companies and superior roofing was the first to return our phone call and send somebody out. They were quick to discover what the problem was and get it fixed for us. The customer service in the office was excellent.

Maribel Rodriguez
Apr 5, 2021

Very professional and informative on the whole process. The company did a great job on the roof, and they battled with my insurance to ensure my roof gets replaced and paid for. Overall, we are very happy with the results!

Toni Pifer
Jan 19, 2021

These people are professional, did a great job and cleaned everything up when they were done. I highly recommend them!

Mary Cothron
Sep 1, 2020

We had been wanting to get our roof repaired do to all wind storms.
Luckily for us Superior came by and pointed out what needed to be done
And how he could walk us through getting it done in a timely manner.
Accomplished how and when they promised couldn't be happier.

Jeffrey Olson
Sep 1, 2020

I had to call the company twice after completion of the roof because they forgot to shingle around the fireplace. The roofers leaned ladders against my new steel gutters which scratched and dented the new gutters. Many nails were left on the roof and many others were found on the ground around the house along with cigarette butts.

J Garcia
Sep 1, 2020

The roof was completed quickly with lots of communication on the progress. The help with getting the insurance claim pushed through was smooth and stress free.

Clint Powell
Apr 23, 2020

Superior Roofing Co is working on the roof of my apartment complex. They hooked up their compressor to MY electricity outside my children's bedroom window. I went outside to confront them about it and was met by the owner of the company who proceeded to cuss me out and threaten me with physical violence. Very unprofessional and disrespectful company and owner

Ron Cossey
Feb 21, 2020

The roof of my primary residence and a rental I own sustained damage from a hail storm. My primary residence had an older material on a flat roof. The rental had a steep pitch shingle roof in a historic part of town.
Superior Roofing took care of both of these projects by installing the latest and most up to date roofing material.
The workers were very professional, did an excellent job on both roofs and cleaned up the job sites when complete.
I could not be more pleased with the results.
I highly recommend Superior Roofing to anyone needing a roofing contractor.

Sean Sanchez
Feb 4, 2020

Superior Roofing has a great owner and team. They came out immediately to help us out with our home that we just bought. Excellent job, quality service and gave us piece of mind with their customer service.

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  • Claunch
  • Residential Roofing
  • Free Estimates
  • Metal Roof
  • Shed Roof
  • Rubber Roofing
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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