Superior Ace Hardware

Good 4.6 (7 reviews)

250 N Central Ave, Superior, NE 68978
Industrial Roofing
24/7 Emergency Repairs
Licensed & Insured
Metal Roof
Slate Roof

Website www.acehardware.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At Superior Ace Hardware, located in Superior, Nebraska, we pride ourselves on our extensive range of services, including roof installation, roof inspection, and various repair solutions. Our knowledgeable team is dedicated to ensuring that both residential and commercial projects receive the attention they deserve. From flat roofing to attic inspections, we manage every aspect of your project with precision and care. We understand the importance of organization and attention to detail, which is why our approach is both thorough and reliable. Our commitment to helping clients extends beyond just hardware; we strive to provide long-term value through durable solutions. Whether you are tackling a small repair or a larger roofing project, our well-coordinated team is here to guide you through every step, ensuring that your needs are met with expertise. We proudly serve Superior and the surrounding regions, ready to assist you with any project you have in mind.

What people say about “Superior Ace Hardware”?

Overall, customer reviews reflect a highly positive sentiment towards this locally owned store, highlighting exceptional customer service and a friendly atmosphere. Many customers appreciate the helpfulness of the staff, noting their willingness to assist and go the extra mile to meet needs. The store's cleanliness and well-stocked inventory further contribute to a pleasant shopping experience. However, there are some concerns regarding inconsistent customer service experiences, particularly in terms of attentiveness. Despite this, the majority of reviews convey satisfaction with the store's offerings and service.

What Users Like The Most

Locally owned and very helpful, bought weber griddle there and the owner was great to work with.
Very clean and the staff is very friendly and willing to help make sure my needs were met.
Always someone willing to talk and help you out with options on things.
I'm glad this location is as good as it is, there aren't a lot of 'other options'.
Their customer service is top notch.

What Users Like The Least

While this location had an excellent inventory and was well-stocked, their customer service left something to be desired.
Unfortunately, my first visit to this location, that wasn't the experience.
Ace is usually not the best prices on things.

Services: Roof Installation Roof Inspection Roof Deck Repair Roof Water Damage Repair Flat roofing Attic inspection Soffit Repair

Recommended Reviews

Overall Company Rating

Excellent 4.6

Out of 7 reviews

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Matt Streit

Google review

Aug 20, 2024

Locally owned and very helpful, bought weber griddle there and the owner was great to work with, assembled it and loaded it also. Would definitely recommend!

Christine Rios

Google review

Aug 28, 2021

Very clean and the staff is very friendly and willing to help make sure my needs were met. They made sure to find everything that I needed and in a very timely matter. I definitely will be coming back.

Sandra Pedersen

Google review

Apr 13, 2021

Always someone willing to talk and help you out with options on things.As they say "helpful". That they are.Honest,helpful, and cheerful.I always leave with a smile!!

DOOD J

Google review

Aug 9, 2020

I'm glad this location is as good as it is, there aren't a lot of "other options" . Thankfully the folks here are pleasant and helpful, always willing to help out finding what you need and if they don't have it immediately available, they'll see what it'll take to get it for you.

In Mom's Opinion

Google review

Oct 27, 2019

Ace Hardware is always my first choice when I'm looking for materials or equipment and I'm really disappointed. While this location had an excellent inventory and was well-stocked, their customer service left something to be desired. As a single woman, I am used to the employees at Ace Hardware locations being attentive and helpful and not looking past me as some other chains are known to do. Unfortunately, my first visit to this location, that wasn't the experience. I walked up to the counter and was waiting to be checked out when a man walked up to the counter. An employee came rushing in and immediately turned to help the man without checking to see who was there first.

Patrick Sipes

Google review

Aug 21, 2019

I honestly don't know where a thing in this store is. That is because their customer service is top notch. When you walk in the door you will be greeted by someone who will ask you, "What can I help you find today?" And, if you tell them, they will take you right there. This small store has a great selection and even greater ability to order things, including TORO lawn mower parts. Their truck arrives on Thursday so, often times, orders will come in quicker than Amazon. Thanks Ace for making Superior, Superior.