Sunset Chrysler Dodge & Jeep RAM - RAM

Had a great experience with these folks buying a new vehicle. I didn’t take it easy on them and they answered every question and faced every challenge. If you’re looking for a vehicle, go see Evan Wood. He will make sure you’re taken care of.

Outstanding service on a Friday afternoon!!
Shelly took our panicked call and got the right people on the job and even assured a ride to the hotel if needed. Jeremy in Parts worked his magic at 3:30 on a Friday getting the parts delivered and Chris got the highly qualified mechanics to fix it all up before closing time. Cannot recommend Sunset enough!

NOT VERY GOOD EXPERIENCE. QUOTED ONE PRICE ONCE JOB WAS FINISHED WANTED TO CHARGE A HIGHER PRICE. DAMAGED TRUNK LINING. EMPLOYEE WAS VERY DISRESPECTFUL. WILL GO TO ANOTHER CHRYSLER DEALER IN THE FUTURE. TOOK ONE HOUR AND A HALF TO CHANGE OIL. SERVICE EMPLOYEE WAS NOT PROFESSIONALAT ALL. DONE DEAL.

Everyone was nice, helpful and knowledgeable about the truck I found. I would recommend Sunset to anyone looking for a Dodge, Jeep or Chrysler product.

Roger and his service staff went above and beyond to ensure that my visit was top notch and that all my automotive needs were met

I appreciate the business that was given to me when I took my car there. I bought my car from kirk Brothers in G'wood & if I get another car it will be from you guys. My Dad bought all his cars from y'll & it just stayed in the family with his kids.
Thanks for everything & God bless

Thank you for Getting me back on the Road.
Calmed my Nerves and Made me Smile.
Great Service!!
Carley and Staff are wonderful.

Monika was wonderful and the guy who did my paper work worked hard to get me in my jeep I thank them all I will send anyone needing a vehicle to them

I appreciate the professionalism that was extended towards me. Shaq Westbrook is an amazing and hardworking salesman. Thank you all

Bought a 23 ram 2500 which had an illegally plugged tire because it was so close to the edge of the tire. Had no idea at the time drove to Hattiesburg from the dealership and had to add air so I could get it the rest of the way back to Florida. when I contacted the dealership, I got no response back. This dealership has a severe lack of integrity of doing the right thing, but chose not to. there is no way that they did not know about this leaking tire. It would not hold air for more than eight hours without having to put more air in it and one of the salesman was driving this vehicle up until the point that I purchased it. You’d expect this kind of thing from Billy Joe Bob’s used car lot, but from a Chrysler dealership is absolutely ridiculous! The cost of the tire replacement was $430 an expense out of my pocket because of this dealership! Truly disappointed in so many ways at this dealership be very cautious if you deal with them.

We were traveling through Mississippi when our Dodge van’s parking brake shoe seized up and got crushed within the assembly. We got towed to Sunset and showed up at 7:30 am, no appointment. Roger and his team were able to get us back on the road in no time. They were friendly and professional!

Brought truck in for service and was told two days and it sat in the same parking spot for a week and finally after a week and a half it was done after having to call to see if it was ready. Communication was horrible. Would give 0 star rating if possible.

The staff went way above to find us a truck and the are very considerate of our wants and need

Carly in service super sweet polite an professional an dern beautiful as hell also she took care of me an got me in an out..hope to see her again

My first time there was a good experience. The service was excellent. The reception was nice. Hopefully they keep up the good work kind, and Curtis.

One of the best car buying experiences I’ve ever had. They go out of there way to meet every expectation. When you go ask for Erika.

I have a 2018 jeep wrangler unlimited rubicon it had the famous ticking sound from the lifters and rocker arms it was covered under warranty they kept the jeep for 5 weeks Roger over service was very informative on the job at hand and he reassured me that all was good and he had his best mechanic on it turns out tec Michael Peter's left 2 bolts out of the mount bracket ,1 bolt out of the engine cover ,a clip that secures the harness to another connector ,and the coolant tank was empty and did not clean his oily work area up .I was told that they would keep my old parts just to verify the work was all done as stated they could not provide the parts they say they replaced under warranty they told me to go dig through the dumpster and trash if I wanted them .then was told I might have to buy a new battery because they let mine run down and wasn't for sure if it would change back .I drove it home to look at the job better there was oil all over the under side of the engine and oil pan so I spent 4 hours cleaning up there oily mess and fixing what they should have fixed . I'm not happy with the Mechanic or the answers I got when I questioned them about the findings they told me o sorry about that but or work is guaranteed anything happens just bring it back . I'll never bring them anything again and drove nearly 3 hours one way to get it there I'm just hoping the actual repair holds up probably not from the looks of the mechanics way of working ethics. They need a shop Forman or lead mechanic to over look ones job before it goes to the customer bad bad business ethics. Will not recommend. Will not go back ever they act like it's no big deal . People in Gernada Ms and surrounding areas beware of this dealership while we were waiting to pay another couple was having the same issue with a jeep that's been in and out of the same shop for nearly a year with transmission problems and other mechanic issues that cant seem to fix they told us as we were leaving good luck with the repairs now how does that make you feel. Roger insured me it was all done right and correct not by looking at the finished product it wasn't .

The sales staff are Southern-friendly, but more interested in selling you a vehicle and getting you out of the showroom than in responding to customer service and needs. They took us across the road to fuel new vehicle we bought, but it would not accept gas. It kept kicking the pump off. They said no problem, return the next day and they would make sure it worked. After they had it all week, we picked it up today, they said the gas valve was stuck and they opened it up. We drove across the street to gas up and had the exact same issue. Called Jeep hotline customer service today and was advised to take it to a different shop.

I made an appointment for Monday, October 23 at 10 am, because my Dodge Journey alerted me the tire pressure sensor had malfunctioned/been damaged. I dropped my car off at 6:30 am on the 23rd, so I could get a ride, borrow a car, and get to work in time. About 8 am, I received a phone call asking me what were they doing to my car that day. I repeated what the message on my dash was again. He said okay we will get on it. Tuesday, October 24 about 10:30 am, I called for an update as I had not yet been contacted. The lady said “yes ma’am we found that your tires pressure sensor needs to be replaced.” We went through the fact that I knew that - had told them that - and specifically made the appointment for it to be fixed. She asked if I wanted it fixed. Again I said yes, that’s why I made the appointment. I asked if part was in stock. She said yes and they would have it done Tuesday afternoon and she would call. Wednesday, October 25, I called about 11 am, as I still had not received one single phone call with any update. I was told they had to order the part. I called the main number to dealership and asked to speak to a manager. The man that answered the phone took all the information about my experience and my number and said he would have someone call me. He took my number and said a Literally within 20 minutes, I was called and told my car was ready. Suddenly the part was in and service completed. I spent 3 days without my DRIVABLE vehicle and without one single phone call updating me of service delay and they would be keeping my car overnight- twice!! The lack of communication and respect is unacceptable. I’m still waiting on a call from management.

Service was great workers was friendly. However the part along with the installment fee was prepaid. I was charged for 3 hours of Labor but the actual labor time was less than an hour

Great sales team, awesome service, and most of all, caring, professional people that will be with you after the sale. Everyone shows integrity and respect.

I made an appointment a week out for a problem they were supposed to already have fixed plus couple of other issues. 1. The car sat there for a week before they even looked at it 2. The check engine light they were supposed to check they didn’t do anything, it’s just as bright as ever. I’m done. Taking car to Landers in Southaven. For all those people I recommended this place to please accept my apologies