Logo of Sunrise Adjusting Solutions

Sunrise Adjusting Solutions

  • 3755 E Main St # 170, St. Charles, IL 60174
  • Commercial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Sunrise Adjusting Solutions, we pride ourselves on our versatility and technical expertise in roofing and related services. Located in St. Charles, Illinois, we serve Mine Hill Township and the surrounding regions, offering a comprehensive range of solutions, including roof replacement, repair, maintenance, and specialized installations such as skylights and gutters. Our well-coordinated team is equipped to manage both residential and commercial projects, ensuring that every aspect is handled with precision and care. Our commitment to organization and attention to detail allows us to navigate complex projects from start to finish, delivering durable results that stand the test of time. Whether you need roof waterproofing or slate roof repair, we approach each task with a focus on quality and reliability. With a reputation for excellence in communication and customer service, we make the process seamless and straightforward for our clients.

What people say about “Sunrise Adjusting Solutions”?

Customer feedback for Sunrise Adjusting Solutions is overwhelmingly positive, highlighting their exceptional service and professionalism throughout the insurance claim process. Many reviewers appreciate the thorough communication, with staff members providing clear explanations and support from start to finish. The quality of the work done, particularly on roofs and exteriors, is frequently praised, with several customers expressing satisfaction with the speed and cleanliness of the job. Overall, the company is highly recommended for its efficiency and customer-centric approach in handling insurance claims.

What Users Like The Most

  • Sunrise did an exceptional job. Easy to work with and quality personnel as well.
  • James E. was excellent to work with, fast and easy and took his time to explain to my mom who is an elderly woman.
  • Teaming up with Sunrise Adjusting Solutions on my insurance claim was a great decision.
  • The final outcome looks amazing. Highly recommend.
  • Dustin came by and was able to get the process started with filing a claim for the exterior of my home.

What Users Like The Least

  • Now they have not yet installed the roof, but they got through the Insurance process very smoothly.
  • I was very impressed by every worker. They worked from arrival until end.
  • I hope this review helps others with making their decision if you see Sunrise adjusting solutions.

Recommended Reviews

Overall Company Rating
Excellent 4.9
Out of 49 reviews
5 stars
4 stars
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Show first:
Chad Purdy
Jun 19, 2025

Sunrise did an exceptional job. Easy to work with and quality personnel as well. Roof work was spectacular and facia looks terrific. This is the company you want to work with… they made it super easy.

Asta Purdy
Jun 19, 2025

Have been working with Sunrise insurance for a some time. James E. was excellent to work with, fast and easy and took his time to explain to my mom who is an elderly woman. Will recommend him to anyone.

Cole Cody
Jun 13, 2025

James was extremely helpful explaining the process. I would definitely recommend this company if you are looking for someone to file your claim after storm damage.

carol wilson
Jun 11, 2025

Teaming up with Sunrise Adjusting Solutions on my insurance claim was a great decision. My public adjuster, Val Gonzalez and her associate, Joe were the first to contact me and initiate the claim. Then, Lucas, Jen and Ethan from Sunrise Exterior proceeded to follow up with plans for the work to be completed. It was a seamless experience and their crews did a great job on my roof and gutters in a professional and timely manner from start to cleanup. It was a pleasure to work with all of them.

Edgardo Serrano
Jun 4, 2025

They were amazing. Removed my old singles, installed my shingles, and cleaned up debris in half the time I expected. The final outcome looks amazing. Highly recommend.

George Stuhlmiller
May 20, 2025

I had Sunrise file a claim for me with State Farm insurance for damage done from a recent storm. They sent out an agent to work with the State Farm adjuster. I received an estimate a few days later and could not understand it. Another agent came out (James Eady) came out to take more pictures and explained the estimate to me in a way it was understandable. to me if you need an adjuster they are the way to go.

Flavio Huerta
Apr 17, 2025

Ethan came by and knocked on my door, He explained that I could qualify for roof replacement for storm related damage through my insurance company. They took care of the claim process from start to finish then one of their inspectors named James came out and was very professional meeting with the insurance adjuster they seem to get along. The insurance adjuster assured me that I would be getting. A full roof replacement
I highly recommend sunrise adjusting solutions to anyone looking to work with there insurance company.

Esto Vazquez
Mar 7, 2025

I had a unique challenge when it came to some damage on our home and was at the point of just having to ‘deal’ with it. Luckily for me, I was actually referred to Sunrise and decided to give them a call. My main POC was Dustin and cannot express the professionalism and expertise he provided from the very beginning and even though I discussed my challenge, he listened and promised to do everything he could to take care of use. He went above and beyond to help us and couldn’t be happier with the decision to reach out to him and the entire Sunrise team. The work that Jose and his crew did was incredible and left us in awe of how quick and prompt they were when completing our siding - they did not skip on the quality of work by ANY means. Thank you to Dustin, Jose, the entire crew who did the work, and the entire Sunrise team. 100% would recommend and will always remember this top notch experience.

Enrico Aquino
Feb 18, 2025

Kamil was super helpful! Educated me with the whole process! Helped me with my roofing and siding replacement process! Now i have new roofs and sidings and it feels amazing to know i have the assurance of a sealed and protected house! Will be coming back most definitely!

James Eady
Feb 11, 2025

Amazing company. Highly recommend for this team to come out, and run an inspection. They will give you a honest report if you have damage to your property from these crazy storms.
They are local, and they have there main office in Saint Charles, Illinois

Cailey Moscicke
Feb 11, 2025

Outstanding company to work with your insurance needs. Hired them to help us through the claim process and from a-z the office and sunrise team have been amazing!

Dusty Fischer
Nov 30, 2024

We couldn’t have been happier with the service and support we received from Sunrise Adjusting Solutions. From beginning with inspecting our roof, meeting with our insurance company, insuring that we got every possible item on our claim, and following up all the way through. Great help and communication. Our primary contact was Dustin and he was fantastic to deal with.

Luis Padilla
Nov 15, 2024

Me and my wife had a good experience with sunrise. The people in there are very friendly. I recommend to others.

Nancy Emerson
Nov 14, 2024

James Eady, Claims Inspector, from Sunrise Adjusting came to my home to address my roofing claim. He was very professional and knowledgeable. I highly recommend Sunrise.

Joan Elliott
Nov 11, 2024

I was very impressed by every worker. They worked from arrival until end. The cleanup was meticulous. The crew had our roof on in less than 4 hours clean up included. I would recommend sunrise roofing to anyone. Ethan was great as the point contact he responded immediately they did all contact of our insurance we did nothing to get it approved and paid. It all started when a gentleman knocked on my door he was professional and followed through with the inspection and now we have a new roof. Thank you sunrise team.

Jennifer Hohe
Oct 18, 2024

Very professional and responsive. Very comprehensive and fair. Now they have not yet installed the roof, but they got through the Insurance process very smoothly.

yolanda kiefer
Oct 18, 2024

We are very happy we used Sunrise Adjusting to handle our insurance claim for storm and do the needed roof and exterior work. We had too much on our plate at the time to deal with an insurance claim and Sunrise handled everything from start to finish. We have had many interactions with staff starting with Steve F continuing with office staff Alma, Katie ,Ethan, Lucas, Jorge, production manager Jose and roofers Mario and crew and also excellent window wrappers. Everyone was attentive, professional, well qualified, knowledgeable and easy to work with.
When everything was complete and satisfactory to us Mario did an excellent job of cleaning up our property. We had work done earlier and got a flat tire from a lot of nails left in our driveway which we had to clean up. After Mario left we couldn't even see one nail.
As long as your insurance policy reads it will cover your damages Sunrise goes to bat for you to make sure everything goes as it should. We would highly recommend Sunrise.

Patricia
Oct 8, 2024

James did an inspection on my home and is helping us get our roof replaced. He is very professional and met with my insurance company.
He showed me the damage to my home.
I wouldn’t have known I could have a public adjuster help us through this process if Dustin didn’t knock on our door.

Skeptical at first. Now I can say I would definitely recommend this company.
I hope this review helps others with making their decision if you see Sunrise adjusting solutions.

Diane Belmonte
Oct 4, 2024

Dustin came by and was able to get the process started with filing a claim for the exterior of my home. He presented himself very well and even showed me damage.
During the inspection James came and met with my insurance adjuster.
James was very professional he was actually showing the insurance adjuster really what the damage look like and where was that. After the insurance adjuster left James flew a drone, and showed me damage the roof that was chalked up.
I would highly recommend this company to anybody looking to get their roof or siding replaced or any of the exterior of their home. Dustin and James were amazing, and you can definitely tell that they know what they're doing.

Tom Brunzelle
Oct 4, 2024

Shared a wealth of knowledge with us. Instead of hitting us for a bill for a very easy fix… This team showed me how to do it myself… I promise if I ever have a project that I actually need somebody for… I am calling Sunrise Adjusting again. Thanks !

Dani G
Oct 2, 2024

James was so helpful when he stopped by to check out our roof today and even cleaned up our gutters while he was up there.

Ken Rosenkrans
Sep 25, 2024

James came by and did an inspection for storm related damage. Sunrise is an awesome company.They are very helpful professional and currently working on my claim to get me a new roof.
James was able to answer all my questions. I would definitely recommend this company to anyone looking to get a new roof through there insurance company.

Nicole Lyons
Sep 11, 2024

The company handled the entire claim and kept us informed the entire time. Their expertise assisted in working with our insurance company to make sure our claim was taken care of.

Michael Leibrock
Jun 30, 2024

They did the job but really didn't put much pride into their work. It was just get it done as quickly as possible. The messed up my gutter guards but they did come back and repair them. There are also some areas of the roof that were not quite right that they also fixed but neither issue should have been left like it was in the first place. They also damaged a lot of the shrubs in front of the house from shingles coming down. I would find another vendor if I had to do it again.

Jenn Tillman
Jun 22, 2024

Terrible company. Signed with the company because they sounded like a great company, they cancelled on me twice for insurance quotes. I called 15 plus times to get through to someone to get a quote from them and they refused to give me one. When I argued about they were in breach of their contract with not giving me a quote they threw their lawyers at me. I was forced to pay them to release my contract after doing nothing. Ended up getting a better price of gutters and a roof verse sticking with sunrise for just a roof. Lessoned learned and I hope this helps someone in the future.

Denise Garcia
Jun 15, 2024

I highly recommend the team at Sunrise Adjusting Solutions. They took care of dealing with our insurance company to insure that our roof and siding were completely covered. I didn't have to do any "fighting", they were our advocates and took care of everything.

When the time came for the install their contracting arm was equally amazing! Their attention to detail exceeded my expectations. They take great care and pride in each and every job. They replaced the black boxes that contractors put at the water line for the hose and even went so far as to use caulk that matched the color of the siding. Additionally they added 1/4" insulation under the siding, because the house originally didn't have any...I was absolutely blown away!

If you are needing to replace your roof and siding because of storm damage look no further. Go with a company that was started because the founder of the company wanted better for his customers and started a company and built a team that cares about their clients homes as if they were their own.

Every member of this team is amazing! from the inspectors, to the office team, to the build teams. 5 stars aren't enough!

Keith Manley
May 24, 2024

Fourteen months ago, a large tree from my neighbor’s yard fell on our home, causing significant damage to the roof and siding. My insurance company was quick to offer a settlement of $7,000, which would have only covered a partial roof repair and siding on one side of the house. That offer was simply not acceptable, considering the extent of the damage.

Through a family referral, I connected with Sunrise Adjusting Solutions, and I’m incredibly grateful I did. Not only are they a full-service restoration company—handling roofing, siding, and gutters—but they also act as licensed Public Adjusters, representing the homeowner’s interests in the claims process. I had never heard of a public adjuster before, but now I wouldn’t go through an insurance claim without one.

While the process required time and patience, Sunrise Adjusting Solutions worked persistently with my insurance company. Fourteen months later, our home has been fully restored with a brand-new roof, all-new siding, and new gutters. It looks better than ever.

Had I accepted the original settlement, the repairs would have only addressed a fraction—perhaps 1/8—of what was truly needed. Thanks to Chris and his team’s professionalism, dedication, and advocacy, we received the full coverage necessary to restore our home properly.

We couldn’t be more pleased with the results and the integrity with which Sunrise Adjusting Solutions handled every aspect of the job. I highly recommend them to anyone navigating the insurance claims process after a property loss.

Skye Nobles
Mar 7, 2024

Met James Eady today for home inspection with my insurance company James was very professional and great guy and looking forward to working with you guys further

Renee Owens
Mar 4, 2024

I hired Sunrise and everything went very smoothly. The exceptional service started with their inspector Justin . He was very knowledgeable and helped get our claim paid for. Next, their crew did a very good job and were easy to work with. The roof looks great! I would definitely recommend them.

Kristy Watkins
Mar 3, 2024

James was extremely professional & knowledgable. He put us at ease right away and was very helpful in explaining his findings and next steps. Would highly recommend.

Aaron Trammel
Dec 12, 2023

Every time I meet with the sunrise inspectors they are always on their game. James and Justin are very knowledgeable when it comes down to finding damage. You can tell that these inspectors have a lot of experience. Always a pleasure meeting with this company. This is literally coming from a inspector from an insurance company.

Mark Kramer
Dec 11, 2023

They did a good job and worked with me to get a new roof and siding. Happy with the end results

Alibaba
Nov 28, 2023

After storms hit your area where you live people are coming in with flyers constantly. I recommend doing research before you sign anything. I've worked with other companies in the past, and I can definitely say Sunrise adjusting solutions will treat you right. Very transparent unlike other companies. Local to the state of Illinois. Based out of Saint Charles. These guys are licensed, bonded, and insured. Highly recommend using these public adjusters to help advocate for the homeowners to help you get approved through your insurance company.
I added a couple photos of a home that was just approved by a insurance company that wears red shirts, and khakis.

E.J. Carrier
Sep 5, 2023

Easy, hassle free time dealing with Sunrise Adjusting Solutions. My adjuster contact Bill kept me well informed and was also very easy to deal with. Highly recommend.

Julieanne Alejandro
Jul 30, 2023

My mom had her siding done. Michael Intud was very sufficient, following up with the claims, installation, and quality assurance. The installers were friendly and did a very good job. All of the staff that she spoke to was very thorough and communicated each step of the process. She is very satisfied with their work.

Steven Lehnert
Jul 21, 2023

Keith and Lucas were both very helpful and cared about what would be the best interest for our family and our home. 10/10 would work with sunrise again!

Dan & Syd Carlone
Jul 18, 2023

Professional, informative, efficient team!

Completed a beautiful job from roofing to gutters to siding.

Onyx Black Roof
Fern Siding
White Gutters & Fascia

Thank you, we love our home!

Dolores Dollman
Jun 14, 2023

We are very happy that we chose Sunrise Adjusting. Sunrise ending up working directly with our insurance company which was very helpful. Michael McCarthy was very knowledgeable, polite and, easy to talk with. We are also impressed with Lucas Benoit. He was extremely courteous, knowledgeable and spent as much time as we needed to explain & understand our repair coverage. We highly recommend using Sunrise Adjusting.

Vanessa Acevedo
Jun 13, 2023

Sunrise is an amzing Company to work with Lucas was amazing at explaining and answering all my questions and very excited for our new siding! Definitely recommend the company to make your house looking nice

Iowan Girl
Jun 9, 2023

Lucas came out to our home and went line by line and explained all the paperwork needed. Very helpful to my husband and I.

Mike Aiello
May 18, 2023

Sunrise and Safeguard do excellent work. Accomplished what another company could not. Highly recommend. Communication was great. From start to finish they take care of everything for you. House looks great, no issues/complaints whatsoever.

Jordan Pemble
May 16, 2023

Very responsive after a big storm that came through our area. Worked with our insurance company and got us approved quickly

Joey Hill
Apr 24, 2023

We had hail and wind damage from a pretty bad storm last year. We contacted Sunrise and worked with Dustin to get our roof approved through insurance. Once approved, we were unfortunately at the tail end of Fall and had to wait till spring to get the roof installed. Working with José and Ethan has been a great experience. They have been in frequent communication with where they are at with the process, and have taken additional time to explain issues/barriers. In our case we needed additional work done to bring the roof up to city code.

The day the roof was installed, they brought a massive team and had our house, sunroom, garage, and shed completed by mid-afternoon. It looks great! The crew was also very professional and kind (waving and joking with my two kids under 5) Would highly recommend them to anyone looking to have work done!

Amit Shah
Apr 19, 2023

Chris and his team from Sunrise was so wonderful to work with while I was in the process of getting my siding done. Their staff was so responsive and detailed when getting status updates and the timing of the projects. They finished my siding in one day and cleaned up so well after they were done. Im so happy with their work and professionalism throughout our process. Thank you again Sunrise.

Sharon Leigh
Jan 15, 2023

I’m not much of a writer, but I wanted the public to know this was an amazing company to deal with. I will DEFINITELY be sending family and friends here!

Maria C
Dec 12, 2022

Sunrise/safeguard installed my roof, gutters and siding. They worked diligently with my insurance claim adjuster. Dominic B and Jose G are extremely knowledgeable, trustworthy professionals. Jose G was extremely patient. He ensured my expectations were met by personally providing a walk-around of the work that was performed on my property. He is very detailed-oriented. He truly is an asset to this company! He went above and beyond! Mil Gracias!

Mickie LaRue
Dec 3, 2022

A lot of work is involved in insurance claims. Sunrise’s knowledge helped make the process easier. Safeguard and Jose did a beautiful job making our house beautiful again with the new siding, soffits/fascia, gutters/downspouts. Jose treated our home like it was his own.

Dan Banas
Nov 12, 2022

Safeguard provided us excellent service from start to finish for replacing our entire roof. Darryl did a great job introducing the Safeguard services and qualifying us as a candidate to work with our insurance company. Safeguard worked through all three stages of the adjustment process with a successful result. Throughout the process Katie kept us informed as to status, returning calls and emails almost immediately. Safeguard management including owner Chris Morgan also responded directly to questions and provided solid guidance. Once the roof replacement was scheduled, Reggie and Ethan worked with us on final decisions regarding shingles and skylights. As Darryl had told us early on, Reggie and Jose highlighted the quality of product (e.g., Owens-Corning shingles) used by Safeguard and their standards for installation. All were top-notch. When roofing day came, Jose and Jesus led a team of 10+ professionals who installed our roof and cleaned up our yard all in a single day. Lastly, a final walkthrough was performed by Lucas, who also answered our warranty and other questions.

In summary, we would HIGHLY recommend Safeguard for their customer first focus, experience, knowledge, professionalism, cost-effectiveness and quality. They are a very easy firm, with very nice people, to do business with.

Therese TAKACH
Nov 5, 2022

Amazing company to work with!! Every person we dealt with - starting with the salesman John, to the office workers, down to the quick installers - the entire experience was fantastic. Everyone was professional & very responsive. I am so happy I answered the door & gave them a chance. We could not be happier with the final product. THANK YOU Sunrise!!

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  • 3755 E Main St # 170, St. Charles, IL 60174
  • Commercial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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