- 815 E Main St, St. Charles, IL 60174
- Commercial Roofing
- Industrial Roofing
- Free Estimates
- Locally Owned & Operated
- Warranties Offered
Other roofing contractors nearby
| Roofing contractors in Saint Charles, IL | ||||
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| Company | Rating | Reviews | License | Online estimate |
| Atlas General Contractors | ★ 4.9 | 74 | — Not checked | No |
| ACE Roofing Services, Inc. | ★ 4.9 | 54 | — Not checked | No |
| ROOFLAND | ★ 5.0 | 51 | — Not checked | No |
| Sunrise Adjusting Solutions | ★ 4.9 | 49 | — Not checked | No |
About the Business
What people say about “Randall and Son”?
Customer feedback is overwhelmingly positive regarding their experiences with Randall and Son. The company is praised for its exceptional communication, efficient handling of insurance claims, and high-quality workmanship. Many customers appreciated the thoroughness and professionalism of the staff, noting that projects were completed quickly and cleaned up meticulously. Customers also highlighted the personal touch in the service, feeling that the representatives were more like friends than salespeople. Overall, the excellent customer service and reliable delivery of services contribute to a strong sense of satisfaction among clients.
What customers highlight
- They got the job approved quickly and scheduled in a timely matter.
- Great experience from start to finish - we couldn't have been happier.
- The communication and organization were exceptional throughout the entire process.
- The crew was very friendly and the communication was wonderful!
- I would definitely recommend this to any of my friends.
What customers mention as negative
- Customers are mostly satisfied.
Recommended Reviews
Was referred to RNS by a family member for my hail damage I had on my home. I worked with Leo and he assisted in the insurance claim process for my roof damage and took a huge burden of dealing with our insurance company. They got the job approved quickly and scheduled in a timely matter. RNS came out and replaced our roof on both our home and detached garage in one day! When the job was said and done, they left the outside impeccably clean and came back the next day to gather any remaining materials and one final spot check of the outside for any debris. Our roof came out beautiful. Great selection of shingle and colors to choose from.Leo and everyone at RNS was easy and great to deal with. Thoroughness and guarantee with their work!
My roof replacement due to hail damage was a complex journey. First, my roof needed to be replaced. Jordan from Randall & Son navigated this seamlessly. Now the fun part, I had to have solar panels removed and as fate would have it, the panel company was in chapter 11 bankruptcy. This was an area that R&S did not work, but they helped by providing guidance. Once the panel situation was worked out, I sent Jordan the paid receipts and he handled the claim with the insurance adjuster. I was reimbursed for my out of pocket costs by the insurance carrier. I now have a winter under my belt with a new roof, have had no problems and have no complaints. Randall & Son has my recommendation as a contractor due to great workmanship and a great customer representative like Jordan. Thanks to you Jordan and your team at Randall & Son.
Kevin Baker was great! Sat down and explained everything very thoroughly. We felt comfortable enough to move forward and the project turned out great.
Our salesman was Kevin Baker. He was absolutely amazing!! He didn’t even feel like he was a salesman but more of an actual friend. I would strongly recommend Randall and Son for any job that you have.
We are so grateful for Randal And Son and the work they did on our house. I could not be more impressed with how our roof looks. The crew was very friendly and the communication was wonderful! Thank you so much Randal and Son for your generosity and your amazing craftmanship!
The work was done well, both the siding and the window crews were timely and neat. We were kept appraised of all steps along the way. Great experience from start to finish - we couldn't have been happier.
What a great experience we had with Randall and Son Roofing ….. Our Salesman Tyler Flanagan was courteous, kind, knowledgeable and was a great communicator - all the crew people were great and did an excellent job of cleaning up - my husband and I would highly recommend Randall and Son Roofing!!
We are very pleased with the product we chose for our roof and how it turned out. It was a challenging project, but the crew worked hard and Ed was very attentive helping us navigate the difficulties that arose ending with a beautiful finished product.
I've been in the insurance industry for over 40 years. I constantly preach to my clients to deal with a local and established roofing contractor. Randall & Son have been in business since 1981. They fit my own criteria when my St Charles home was damaged by hail in 2023. Matt Staub was outstanding during entire hail claim process. The Randall & Son crew also did a wonderful job on my roof replacement. Don't hesitate to give Matt & his crew a call. Dan & Margie
Very happy I used Randall and Son. Jordan was great to work with and made the whole process so simple. Roof was completed on time and they did a great job of cleaning up after they were finished.
Excellent work by RNS installing our new roof. The crew took special care not to damage our landscaping and pool equipment. Did a great job cleaning up and the roof looks fantastic. Jordan was great to work with, coordinating with our insurance and following up to make sure the job was done to our satisfaction. I highly recommend RNS.
Great service provided and worked out all details of the job in advance. Workmanship was great and finished job in one day and cleanup was done professionally! Excellent overall experience!!
This was one of, if not the best, experience I’ve ever had with a contractor. Tim is the absolute best. This was a big project, roof, siding, and gutters. Tim stayed in touch with me the whole way through and paid attention to every detail. Not to mention his honesty and professionalism are above reproach. It also was important to me that they are a local company and will back their work- if needed. Tim walked my insurance claim through from start to finish and was an expert at the little details needed to make sure the insurance company doesn’t deny the claim. Believe me, they tried. I wouldn’t go anywhere else for my exterior needs and have referred all my neighbors to Randall and Son- specifically Tim.
Excellent experience- the guys did tear down and new roof all in one day, cleaned up- all just in time before today’s snow!! Definitely recommend- Kevin was great to work with!!
Everyone I have encountered while working with this company has been a pleasure to deal with. My roof looks great and the crew was hard working, polite, and thoroughly cleaned up after the job.
Kevin Baker was instrumental in the roof claim process. I can't say enough of his professionalism and making the process effortless. Looking forward to the project to start.
Jason and the team at Randall and Son were fantastic to work with. Smooth experience from start to finish. Highly recommend!!!
I recently needed new siding and had heard of Randall and Son from a friend. Jordan helped us and was fantastic! I have never had an issue with siding before, so he was great when it came to communicating and answering questions. I am so happy with how it turned out and thankful for Jordan’s help and good service!
Everything was top notch. The people that I worked with were friendly and explain everything to me in such a matter that made me feel comfortable. Pricing was beyond fair for the quality of work. I would definitely recommend this to any of my friends. If you just started shopping around, you just found your one stop shop
We had a fantastic experience working with Evan. The communication and organization were exceptional throughout the entire process. From the initial consultation to the final installation, Evan and the team were thorough, reliable, and professional. We're extremely satisfied with the results and grateful for their expertise. Thank you for a job well done!
I was greeted by Evan recently and helped with a lot more than question I needed answered. Great conversation and seems to love his career. Give them a call and you’ll be satisfied with their work!
Working with Evan and the crew was an absolute blast! They brought a whole new level of excitement to the roofing process with their top-notch communication and organization skills. From start to finish, they had us covered (literally!). Thanks to their expertise and enthusiasm, our roof is now the envy of the neighborhood. Kudos to Evan and the team for a job well done – you guys rock!
I was very impressed with the quality of work that was done. I’ve been a general contractor for almost 20 years and can recognize good work when I see it. The crew they brought out was very well supplied, seemed to be working very efficiently, and did a shoutout job with cleanuo afterward. The warranty they offer speaks for itself, 10 years. Our rep Evan was also great, nice kid. Great job
"We were referred by a friend who used Randell and son and we were very pleased with their service; the owner was always available and easy to get a hold of and very helpful in every way. His crew were very careful to not damage anything and took care to clean up after every day and at the end of the job. I would not hesitate to recommend them to do my roofing; Great job and Super Service" Evan was outstanding
This past September, we got help from Randall and Son Roofing. They worked together and cleaned out our gutters so fast, making it look great again. I think they're really good at what they do, especially Evan. He did an awesome job!
Awesome service! Had them come and clean out the gutters before the winter and they really did a great job. If you need any extra help contact Evan!
Before winter came this year, I had Randall and Son roofing come out and assess my roof to make sure it would be alright with all the winter storms to come. We had guy named Evan come out and he was such a huge help. If anyone ever needs help with roof assessment go to Randall and Sons and contact Evan!
We had a guy named Evan come out from Randall and Sons last summer or spring and he made the experience so much easier to understand and the job got done in such a quick orderly fashion
We had Randall and Son come out a couple months back and they did a really great job with everything. We got our gutters cleaned out and roof assessed for the upcoming spring. Evan went over the top and was a great help!
We used this company for our roof replacement last year and we are very happy with the results. Evan did a nice job!
We had filed a claim on our roof back in 2020 but were denied. Fast forward to summer of last year and we get a knock on our door from Evan. We had pretty much completely counted this out as an option event since our denial, but Evan explained that we could try again, and that we had just as good odds as anyone else. We initially told him no, but after giving it some thought and a few google searches ended up going through with it, and got approved!!! This is a major weight lifted off our shoulders as I’m sure you can imagine. RNS saved us allot of money. Thank you Evan!!
Evan and his team were amazing!! He made it so simple for us, already referred him to work with our next door neighbor
As first time homeowners, we had no idea how to go about filing an insurance claim on our property, and would have been overwhelmed if it weren’t for Evan and Randall n sons help. Evan handled almost everything himself, all my husband and I needed to do was make a few phone calls, meet Evan to choose the material and get the checks over to him. Ask for him if you call, he did a great job!
Evan was really kind! He gave us a quote and made us feel comfortable in using there services to repair our hail damage. 10/10 recommend.
We had just installed a pretty expensive awning to cover the patio, and were very concerned about it being damaged during the course of the job. Randall and sons crew did a fantastic job of protecting it from damage and treated our yard with respect. Evan who was our project manager, also communicated very well throughout the claims process and always made sure to fill us in on nexts steps so we weren’t left wondering what’s going on (a complaint we had heard from several other neighbors who were using different companies). At the end of the day, we had a good experience
Evan did exactly what he said he would. When he made an apt, he’s show up. He told us all we’d pay is our deductible and that’s exactly what they billed us for. I can recomend RNS & Evan to anyone who is in need of roofing
We’re very satisfied with the quality of work Evan and the team from Randall and Son was able to provide. They made everything so easy and painless for us! Great team great company!
This company has been around for over 40 years, which was the reason we agreed to work with them in the first place. Our roof is now brand new, and we have a ten year warranty so no headaches or stress. Evan was great
Evan was a great help when it came to dealing with our insurance company. This really is a very complicated process that the average homeowner really never has to deal with. We’re very thankful to have had someone representing us
Randall and Son is fantastic! They helped me clean out and clear my gutters, and Evan was incredibly helpful every step of the way. Their service is top-notch!
Evan was able to get our insurance company to pay for our roof replacement after a recent hail storm. They did a great job and our new roof looks amazing
My husband and I had done our fair share of online research looking at all the local roofing companies, we chose RNS because of their 10 year warranty. RNS sent out Evan to meet with us and complete a free inspection of our home. Were very happy with the level of survive they provided
Last October, we received assistance from Randall and Son Roofing. They worked together and installed new gutters for us, making everything work smoothly. I think they're really good at what they do, especially Evan. He did an awesome job!
I’ve never been a fan of house improvement work or the process but Randall and Sons made me change my mind! Jordan was wonderful to work with as well as informative through the entire process. I Would highly recommend!!
Last year, we had Randall and Son Roofing come to our house. They were fantastic at working together and ensuring everything was clear. They swiftly fixed our roof, and it looked as good as new afterward. I would highly recommend them to anyone, particularly Evan. His work was exceptional, and I'm extremely pleased with the outcome.
Around a year or so ago, we had to get our roof fixed and called Randall and Son Roofing for help. They worked really well together and made sure we knew what was going on every step of the way. They fixed our roof quickly and made it look much better. I definitely recommend them, especially Evan, who did an awesome job and made us really happy with how everything turned out!
Last March, we had Randall and Son Roofing come to our house. They were amazing at working together and making sure everything was easy to understand. They fixed my house's siding really quickly, and it looked brand new afterward. I would recommend them to anyone, especially Evan. He did such an incredible job that I couldn't be happier with the results.
A lot of the roofs were being rebuilt in the neighborhood last year. Traveling to family in the Batavia community area. After, receiving multiple flyers, doing our own research from other roofing contractors.
We got in touch with Evan, he made a solid impression from other contractors. His honest and straightforward sales pitch was the difference maker. We got the sense that he really wanted to help, so we signed on with him and his company.
Now, I have a long term partnership to contact. Thank you, Evan for installing your brand new roofs. I couldn't be happier, having no regrets, and continued appreciation for my property.
The work was done in one day! Their crew was very efficient and did an impeccable job at cleanup. Our sales representative, Evan, made sure to include special notes in our file regarding some landscaping and a garden for the crew to pay special attention to, and I was very happy to see nothing was damaged through the course of this project!!
No one better in the business than Evan! He is always so helpful, informative & quick to respond. Always our first choice!
I had the pleasure of working with Evan, a door-to-door sales rep for the roofing company, and I must say he exceeded my expectations. Evan's not only identified the hail damage on my roof but also provided a comprehensive solution tailored to my needs. His attention to detail and commitment to customer satisfaction truly set him apart. I highly recommend Evan for anyone in need of roofing services – a true asset to the company.
Evan agreed to pay for my deductible in exchange for 2 referrals (which I gladly agreed to give once the work was done). This was very helpful because the deductible was the last thing holding us back from moving forward.
A couple months ago, this team displayed impressive teamwork and effective communication. They quickly resolved the issue with my siding. I recommend their services to everyone, especially Evan, who did an exceptional job.
A couple of months back, this team showed remarkable teamwork and clear communication. They swiftly handled the siding repair for me. I believe anyone would benefit from working with them, particularly Evan, who delivered exceptional results.
Thank you Randall & Sons! I love the work you did on the new roof. Big shout out to Evan for guiding and educating us through this process with insurance.
A few months back, this team was top-notch at collaborating and keeping things clear. They sorted out my siding in record time. I'd vouch for them to anyone, especially Evan. He really nailed it.
About a year ago, this team was awesome at getting along and communicating well. They fixed up my roof super quickly. I think everyone should give them a shot, especially Evan. He did such a fantastic job.
Evan was a joy to work with!! He simplified the process for us and made us feel like we were in good hands. I would recommend RNS & Evan to friends and family
This team was great at working together and talking clearly. They fixed my roof really fast. I think everyone should hire them, especially Evan. He did a really awesome job.
Evan, the door-to-door sales representative, provided exceptional service. His professionalism, knowledge, and friendly demeanor made the entire experience positive. Evan's thorough explanation of roofing options and willingness to answer questions demonstrated his expertise. His approach was not only informative but also respectful, making the decision-making process smooth.
This was our second time working with this company, and just like last time, everything went off without a hitch! We were able to get both the roof AND gutters replaced for only the price of our deductible (which was $1,000.) Evan was very communicative and respectful of our time, always arriving to appointments on time which we greatly appreciated. Overall I’d say we’re very happy. This is an organization I can confidently refer people to
Collaborating with Randall and Son, guided by Evan, was a fantastic experience. Their remarkable efficiency and transparent communication made the insurance claim and roof replacement process smooth. The work was completed promptly and met my expectations, earning my wholehearted endorsement for anyone seeking exceptional service.
Randall and son helped us get our roof replaced due to storm damage. We worked with Evan who was very helpful and organized. I’d recommend him to anyone in the St. Charles area!
Of course we were skeptical at first, having all these roofers knock on your door saying they can get you a free roof really did seem too good to be true. We were waiting for the catch. But Evan did just that… His company installed a brand new roof for my family & all costs were covered by our insurance carrier, all we had to pay was our $1,000 deductible.
My husband’s friend referred me to Randall and Son. Evan was super helpful, incredibly patient with me, and did a wonderful job. I will definitely be referring this company to others. Thanks a million!!!
From the initial consultation to the final installation, Evan was an absolute professional and a pleasure to work with. His knowledge and expertise were evident, providing us with the confidence we needed to make informed decisions. Evan was patient, answering all our questions and addressing our concerns with great care and understanding. We are beyond satisfied with the work done and are thankful to have had Evan guide us through this journey. A heartfelt thank you to Evan and his wonderful team. 5 stars all the way!
Evan, my wife and I couldn't thank you enough! We just moved into our new house and your guidance and expertise was amazing. Thank you ten fold! 10/10
Jordan was a pleasure to work with from the first day coming out through the completion of our job! Would definitely recommend and use Randall and Son again!
Throughout the entire process, this team exhibited remarkable efficiency and clear communication. Collaborating with Randall and Son, particularly with Evan, proved to be an excellent experience. They skillfully managed all tasks required for processing my insurance claim and swiftly replacing my roof. The entire process was seamless, with timely completion and results meeting expectations. I enthusiastically recommend partnering with this exceptional company, highlighting Evan once again for his outstanding service.
Once the snow began to melt we discovered a few leaks in our attic. Our insurance company gave us a few suggestions for local roofing companies and Randall and Son was one of them. In the end we are very grateful we chose them. Evan and his team worked diligently to ensure we were happy with the outcome of their work in a timely manner. Would recommend to anyone looking for a reliable roofing job.
After extensive searching we came across Randall and Son offering roofing services for a reasonable quote and quality work. My parents needed their entire roof replaced on their house and shed. Evan was assigned to our project and brought our vision to life in a timely fashion. We are beyond impressed with their work and will recommend them to anyone we know looking to have their roof replaced. It's a big job to take on yet they made it look easy. We are so grateful we decided on this company.
We were very excited to hear the news from Evan that our roof had been approved by our insurance co. What would have cost us over $20,000 was done for the price of our deductible!!
Evan and RNS successfully got liberty mutual to pay for the cost of replacing our roof and siding after a hail event. I would recommend both Evan & his crew to anyone else with similar needs!
Jason and the whole team at Randall and Son were great to work with. Would recommend them to anyone in need of siding or roofing.
The job isn't complete since I started in June. Roof was replace but still waiting for other work to be completed. I'm more involved in the process than I was told I had to call the insurance company multiple times as well as get in contact with the sales rep. Not what I paid for in having to do the work myself. Lots of radio silence when the 1st half of the check was collected. Then when the 2nd half was needed that's when all the leg work was starting to be done. But once again no follow up and still not complete I am the one who has to follow up must not be important to them. The process for the whole thing was not what it should be. I was advised that RNS would work directly with my insurance company on any issue. Come to find out the message was sent to the "wrong" person. This whole process dragged on far to long and should have been completed quicker.
What stood out to me the most throughout this process was the crew they brought out to do our roof. I had seen some neighbors get the same job done, and sometimes it’d just be 2 or 3 guys which took multiple days. These guys were able to knock this out in ONE day, with a crew or 6 or 7 dudes. Our sales rep Evan was also excellent. I would recommend them to friends and family