- 3114 US 49 #3843, Collins, MS 39428
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Free Estimates
- Warranties Offered
About the Business
What people say about “SULLIVAN MOTORS, INC. Chevrolet”?
Customer reviews reflect a mixed sentiment towards the dealership, with a notable divide between positive and negative experiences. While many customers praise the quick and effective service alongside the professionalism of the staff, several others express frustration over poor communication, long wait times for repairs, and high costs for unsatisfactory service. Complaints about the service department's delays and lack of accountability in diagnostics are particularly prevalent, leading to significant dissatisfaction. Overall, while some customers had positive experiences with vehicle purchases and the quality of service, these positive notes are overshadowed by serious issues reported by others.
What Users Like The Most
- I am super impressed with their service dept.
- I love my new used jeep. Very happy camper I must say.
- Very very nice honest people.
- They were very good to me and offered the best customer service.
- Excellent company. Service department was extremely fast and professional.
What Users Like The Least
- They are at the very least tied for the worst dealership in the country.
- Service department is HORRIBLE! ... All they want is your money.
- Dropped my car off for service last Monday and 7 days later nothing.
- Shame on these guys for taking advantage of two women.
- Took my truck in cause it got stranded. Paid $3300 for repair... engine was gone.
Recommended Reviews
They are at the very least tied for the worst dealership in the country. Destroy everything they touch and everything they have to move to fix something. Can’t get parts and when they do, you will have to get someone else to fix everything they destroy trying to install them. Stay away!!!
I am super impressed with their service dept. They have completed 4-5 jobs over the last 3 years and always a quality repair. I have not purchased anything yet but I feel like it will be a positive experience as well...
Service department is HORRIBLE! called and told them what was wrong with my truck that I make a living with and still said it’ll be next month sometime before we can get to it, and wouldn’t even order me parts! Drove up and they said all we can do is give you an appointment can’t talk to a mechanic or anything! All they want is your money once they get that it’s over with!!! Called Hattiesburg and they’re getting me in tomorrow! They understand people make money with they’re trucks!
- 3114 US 49 #3843, Collins, MS 39428
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Free Estimates
- Warranties Offered