- 101 Bradford Woods Rd #200, Wexford, PA 15090
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Metal Roof
- Green Roof
About the Business
What people say about “Strukture Contracting”?
Customer reviews for Strukture Contracting, also known as Loco Construction, reflect a predominantly positive sentiment, highlighting their professionalism, quality of work, and customer service. Many customers appreciate the attentive communication and responsiveness of the team, particularly Sarita, who is frequently noted for her dedication throughout projects. However, a significant negative review points to severe issues with communication and delays, particularly regarding long wait times after deposits were made. This serious complaint may overshadow the overall positive feedback, indicating a need for improvement in their follow-up practices.
What Users Like The Most
- I highly recommend Strukture Contracting for their work ethic, quality, processes, and reliability!
- Sarita, Duane, Cris and all of the workers were kind, patient, persistent, and professional during the whole two year process.
- They did a phenomenal job! Sarita & Alberto were very easy and accommodating to work with.
- I highly recommend Loco Construction & Remodeling for your home Construction projects. They listen, and are easy to work with.
- Sarita was amazing at keeping everything on track and keeping us informed every step of the way.
What Users Like The Least
- I paid my deposit then didn't hear from them for a year.
- I finally emailed them saying that I wanted to either have my money back or have the work done.
Recommended Reviews
Sarita, Duane, Vera, & Cris are all pleasures to work with! I highly recommend Strukture Contracting for their work ethic, quality, processes, and reliability!
It looks like they've scrubbed my previous review so here's a new one...
I called Strukture (previously Loco) Construction over a year and a half ago. They promptly came to look at the issue and provided an estimate. I paid my deposit then didn't hear from them for a year. I finally emailed them saying that I wanted to either have my money back or have the work done. Otherwise I was going to contact a lawyer. They got back to me very apologetically, sent a new person out who claimed that the job would be much bigger and cost more. I waited for a quote only to get an email saying that they didn't have enough staff to complete the job. Ok, I want my deposit, which was over $1600, back. They tell me it's on the way, and will arrive within 10 business days. It took a month and it was over $600 short. I ask for the rest of the money, and they ignore me or argue with me or tell me that it'll be there shortly. I finally cut off contact with them and make contact with the attorney general's office. Their response to the attorney general's inquiry? To lie and say that we received the money. They were using their email to us stating that the money would arrive soon as proof. Of course, it hadn't arrived. And, it took about 3.5 months to get the total amount back. That's after over a year of waiting for them to email back.
I noticed they changed their name to Strukture. Before you hire them, you should ask yourself why a company with such an outstanding rating would need to rebrand their business?
A long process, thank you, city of Pittsburgh. Sarita, Duane, Cris and all of the workers were kind, patient, persistent, and professional during the whole two year process. Now everyone that sees our deck, where once was an apartment, wants one too! Awesome work, couldn't be more pleased!
- 101 Bradford Woods Rd #200, Wexford, PA 15090
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Metal Roof
- Green Roof