Logo of Strategic Insurance Group

Strategic Insurance Group

  • 4699 Nashville Hwy, Chapel Hill, TN 37034
  • Financing Available
  • Locally Owned & Operated
  • Green Roof
  • TPO Roof
  • Asphalt Shingle Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “Strategic Insurance Group”?

There are not enough reviews yet to form a clear opinion about Strategic Insurance Group

Recommended Reviews

Overall Company Rating
Excellent 4.9
Out of 36 reviews
5 stars
4 stars
3 stars
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1 stars
Show first:
Jamie Pratt
Jun 26, 2025

Emily is the greatest! She helped me lower my car insurance by over 500 a year! I encourage you to stop by her place and get a great quote!

David Hubbell
Jun 24, 2025

Great insurance agent! As a former Army officer, I'd been with USAA for 40 years. As USAA's customer support has declined over the years, I shopped around, and Emily got me MORE coverage for my home, boat, auto, and musical gear, for LOWER premiums! Plus, when I have questions, problems, need to make a claim, etc., I know Emily is a quick phone call away - without having to spend half an hour or more pushing buttons or talking to a robot or somebody in India or The Phillipines! So nice to have an insurance agent who is accessible and responsive! I highly recommend you contact Emily and get a quote today!

Shawn Rector
Apr 13, 2021

Kayla has gone out of the way to help lower our payment with better coverage. Really impressed me with the effort she put forth.

Dylon Murray
Apr 7, 2021

My first time since I bought my home that I’ve swapped over insurance policies and I was stressed that it would be a hassle. It was the easiest, most stress free experience working with Mrs. Kayla Gulick!

Patrick Deal
Nov 19, 2020

Have been with SIG for years and they are always responsive and helpful. I called to ask a simple question about a premium and after a short review, rates were compared and I ended up saving a significant amount of money resulting from my check in. Outstanding service.

Ryan Sperko
Mar 26, 2020

Kayla at Strategic Insurance Group has been a great help in answering all questions, breaking down and explaining all the details of my policy to me (as I am definitely not an expert in this area), and always quickly responding to any requirements I have had for the bank (mortgage), city (short term rental permit), and myself !!! Thanks

Chad Sain
Mar 23, 2020

Strategic Insurance continues to be very responsive and kind. They have helped us with several policies over several residences/ automobiles and are consistently responsive and considerate when help is needed. They've been a blessing in helping us address recent tornado damage. I'd highly recommend them - Emily is terrific!

Tony Henry
Mar 20, 2020

Emily Markwood is the “go to” for all of your insurance needs. Called her up when my former company increased my auto insurance 500 dollars a year, with no explanation, she hooked me up and saved me more than the increase. I highly recommend this company for all of your insurance needs! Five Stars!

Frank Hernandez
Mar 18, 2020

Emily was spectacular and thoroughly took car or my needs in getting me the best deal on my home and auto insurance. Not only was she great at her job....she's a fabulous person too. You would be wise to choose her in helping you navigate the insurance process.

Christina Phillips
Mar 18, 2020

Emily was outstanding! So professional yet so down to earth, friendly and helpful with the whole process from start to finish. Highly recommend them. She explained everything and answered all my questions. Rates were the best as well! I am very happy all the way around.

Sadie Hunter
Mar 17, 2020

Wow gave me great quotes and bundled all my insurance needs and saved me money. Actual people you talk to not a computer me shouting into the phone. Very personable conversation.

Elizabeth Williams
Mar 13, 2020

Contacted Strategic the morning after our home and vehicles were devastated by the Nashville Tornado in 2020. They were prompt in getting our claims filed, we had funds within the week for vehicle replacements and to pay for incidentals since we were out of our home, and roofing coverage within 48 hours. They were fantastic and I’m so grateful.

Cosgroovey
Mar 10, 2020

I saved a lot of money by switching to Strategic Insurance Group while also receiving better service and coverage. Emily is awesome!

Chris Terrell
Sep 21, 2019

I have used this agency for years - for home, auto and renters insurance. I am always very pleased with the service and the rates they find for me.

Josh & Kayla Gulick
Apr 26, 2019

Excellent customer service and knowledgeable staff who took the time to clearly explain the coverages and make sure we understood it thoroughly and have exactly what we need!

Ned Elhindi
Apr 1, 2019

We've been with Strategic Insurance since moving to TN and couldn't be happier. Emily has always been very helpful and responsive for our Home and Auto insurance needs. Highly recommend! Thanks Emily!

Peter Schuck
Mar 14, 2019

I was having a problem with my home owner's insurance payments that were to be made from the escrow account of my mortgage. The mortgage company did not make a timely payment and consequently I received a notice of pending policy cancellation. I contacted Amber Hudson, who in an efficient, professional, and cheerful manner resolved my problem in a very short time. That is a wonderful thing and I appreciate it greatly.

Julie Holmes
Mar 14, 2019

I've been with Strategic for over 6 years. Each year as we near the renewal time period, I reach out to ensure "am I really getting the best deal out there?"....each year, it turns out I do, indeed, have the best overall package for my needs, most affordable, not to be beat! Blessedly, I, rarely, have a need to reach out to the office with any issues, questions, etc. but whenever I do - the response time, the professionalism, the overall experience is incredible. I'm very happy with Strategic Insurance

james coffelt
Mar 13, 2019

Very good and professional group would recommend to anyone . Amber always does a good job at reminding me before things come up late. Shes the best!

Katherine Ragan
Mar 12, 2019

Highly Recommend. The Mortgage company I work for always refers clients over to Emily Markwood with Strategic Insurance, for she makes you feel more like a friend than just a client. I also got with Strategic, in regards to my personal insurance needs. Very reliable, great communication, and amazing customer service.

Pepper Haning
Mar 8, 2019

Strategic Insurance Group has taken care of all of my insurance needs for years. That included shopping around and finding me the best companies at renewal time! Amber and Emily take care of all our home, vehicles and rental properties. Fantastic people to work with, and they are always just a phone call away!

Adele Jones
Mar 8, 2019

My mortgage broker referred me to Strategic Insurance Group. Emily Markwood helped me choose the right homeowner policy and included our vehicles in a multi discount. She was very helpful and explained everything patiently. Thank you Emily and Strategic Insurance!

Thomas Pratt
Mar 5, 2019

Amber Hudson was wonderful to work with! She worked diligently in order to get the best policy for my needs and at a late hour! I would definitely recommend her! Thanks again so much Amber!

Kim Maskill
Dec 12, 2018

Amber was very quick & helpful getting me a quote for auto insurance. Excellent customer skills and such a pleasure to work with. Highly recommend Amber and the agency!

Debra Oliver
Dec 12, 2018

Great people they worked very hard for me and got me my new house. I would recommend them to anyone who's going to purchase a new home!!!Thank you guy soo very much.

Sara Drake
Dec 11, 2018

Amber Hudson is amazing & excellent at her job. She will take amazing care of you! I cannot recommend her enough!

Katelyn Hudson
Dec 7, 2018

Amber helped us in quoting our auto and home owners insurance and explained things clearly for me. I would highly recommend SIG!

K V
Dec 6, 2018

Strategic Insurance Group has handled my insurance for many years. They've provided terrific guidance for my insurance needs with comprehensive coverage at great rates. The entire support staff are wonderful people as well. I refer clients and friends to them regularly and always receive great feedback from those I refer. I highly recommend Strategic!

Eugene Harwell
Nov 28, 2018

Emily and Amber were very helpful and went above and beyond to not only insure that I received the best rate but also the best coverage's for my families vacation home. Thanks to Strategic insurance for excellent customer service.

Ruby Prince
Nov 28, 2018

If anyone needs insurance please consider Emily at Strategic, she is very knowledgeable on insurance and very friendly and helpful in finding what plan you may need.

Jim Cothron
Nov 28, 2018

We changed all of our policies ( cars, houses, boat ) to this company and received an excellent reduction in premiums. This is definitely an easy company to work with. They always get back with us promptly and answer all our questions. Would recommend them to anyone.

Taylor Le Blanc
Nov 28, 2018

My agent Emily Markwood has always helped me and my husband in every way she can. We have affordable insurance and a agent we trust fully! I would recommend to anyone and everyone to give Emily a call! She helped us and she can help you to!

Cindy Neff
Nov 27, 2018

I highly recommend Strategic Insurance Group for finding me the best rates with the most thorough coverage & service for my home, auto, and umbrella insurance policies. Many thanks to their highly skilled, knowledgeable, & caring agents for saving me money. I am confident you will be as greatly pleased with Strategic Insurance Group as I am.

Consolidated Wiring LLC
Nov 21, 2018

We have spoken with both Amber and Emily at SIG. Both are professional and knowledgeable about insurance. If you are busy like us, I recommend you let them do the insurance shopping for you. They can find the best policy that fits your personal needs and make excellent recommendations.

Shannon Harwell
Nov 21, 2018

SIG's agent, Amber, wrote our home owners policy. She gave us great advise and got us better coverage than we've had. She is friendly, professional and knowledgable about Insurance. I highly recommend SIG for you insurance needs.

Pamela Dalton
Jul 11, 2018

I'd been with SIG for 5 years and had a good relationship with them. We were covered by Kemper insurance for both home and auto until this year when Kemper decided to terminate their relationship with Strategic for some reason. We were never given a reason why, we just were told that Kemper didn't want to continue working with Strategic and we were going to be losing our coverage effective 6/30/18,
I emailed SIG and asked about it, and was told that they had a different company that was going to underwrite all polices for their Kemper customers with comparable rates. That was the last I heard until I received an email 6/28/18 (2 days before the end of our coverage). They told me that they were having a hard time finding a company to underwrite our policies because of a claim on our home to replace our roof. They never told me that they were giving up, they never sent me any quotes to let us decide what we wanted to do. They just basically just left us lying in wait, even though they had decided to stop looking.
I emailed today to find out the status and was told that we were pretty much on our own.
So, in short, they absolutely DO NOT care about their customers. Not once in the 5 years we were with them did they go out of the way to take care of us, they never were there to answer questions, never were there to give us advice. They found our initial policy holder, which we appreciated, but that was where their service stopped. I would seriously recommend using a anyone other than Strategic Insurance Group.

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  • 4699 Nashville Hwy, Chapel Hill, TN 37034
  • Financing Available
  • Locally Owned & Operated
  • Green Roof
  • TPO Roof
  • Asphalt Shingle Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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