Strategic Insurance Group

My first time since I bought my home that I’ve swapped over insurance policies and I was stressed that it would be a hassle. It was the easiest, most stress free experience working with Mrs. Kayla Gulick!

Have been with SIG for years and they are always responsive and helpful. I called to ask a simple question about a premium and after a short review, rates were compared and I ended up saving a significant amount of money resulting from my check in. Outstanding service.

Kayla at Strategic Insurance Group has been a great help in answering all questions, breaking down and explaining all the details of my policy to me (as I am definitely not an expert in this area), and always quickly responding to any requirements I have had for the bank (mortgage), city (short term rental permit), and myself !!! Thanks

Strategic Insurance continues to be very responsive and kind. They have helped us with several policies over several residences/ automobiles and are consistently responsive and considerate when help is needed. They've been a blessing in helping us address recent tornado damage. I'd highly recommend them - Emily is terrific!

Emily Markwood is the “go to” for all of your insurance needs. Called her up when my former company increased my auto insurance 500 dollars a year, with no explanation, she hooked me up and saved me more than the increase. I highly recommend this company for all of your insurance needs! Five Stars!

Emily was spectacular and thoroughly took car or my needs in getting me the best deal on my home and auto insurance. Not only was she great at her job....she's a fabulous person too. You would be wise to choose her in helping you navigate the insurance process.

Emily was outstanding! So professional yet so down to earth, friendly and helpful with the whole process from start to finish. Highly recommend them. She explained everything and answered all my questions. Rates were the best as well! I am very happy all the way around.

Wow gave me great quotes and bundled all my insurance needs and saved me money. Actual people you talk to not a computer me shouting into the phone. Very personable conversation.

Contacted Strategic the morning after our home and vehicles were devastated by the Nashville Tornado in 2020. They were prompt in getting our claims filed, we had funds within the week for vehicle replacements and to pay for incidentals since we were out of our home, and roofing coverage within 48 hours. They were fantastic and I’m so grateful.

I saved a lot of money by switching to Strategic Insurance Group while also receiving better service and coverage. Emily is awesome!

I have used this agency for years - for home, auto and renters insurance. I am always very pleased with the service and the rates they find for me.

Excellent customer service and knowledgeable staff who took the time to clearly explain the coverages and make sure we understood it thoroughly and have exactly what we need!

We've been with Strategic Insurance since moving to TN and couldn't be happier. Emily has always been very helpful and responsive for our Home and Auto insurance needs. Highly recommend! Thanks Emily!

I was having a problem with my home owner's insurance payments that were to be made from the escrow account of my mortgage. The mortgage company did not make a timely payment and consequently I received a notice of pending policy cancellation. I contacted Amber Hudson, who in an efficient, professional, and cheerful manner resolved my problem in a very short time. That is a wonderful thing and I appreciate it greatly.

I've been with Strategic for over 6 years. Each year as we near the renewal time period, I reach out to ensure "am I really getting the best deal out there?"....each year, it turns out I do, indeed, have the best overall package for my needs, most affordable, not to be beat! Blessedly, I, rarely, have a need to reach out to the office with any issues, questions, etc. but whenever I do - the response time, the professionalism, the overall experience is incredible. I'm very happy with Strategic Insurance

Very good and professional group would recommend to anyone . Amber always does a good job at reminding me before things come up late. Shes the best!

Highly Recommend. The Mortgage company I work for always refers clients over to Emily Markwood with Strategic Insurance, for she makes you feel more like a friend than just a client. I also got with Strategic, in regards to my personal insurance needs. Very reliable, great communication, and amazing customer service.

Strategic Insurance Group has taken care of all of my insurance needs for years. That included shopping around and finding me the best companies at renewal time! Amber and Emily take care of all our home, vehicles and rental properties. Fantastic people to work with, and they are always just a phone call away!

My mortgage broker referred me to Strategic Insurance Group. Emily Markwood helped me choose the right homeowner policy and included our vehicles in a multi discount. She was very helpful and explained everything patiently. Thank you Emily and Strategic Insurance!

Amber Hudson was wonderful to work with! She worked diligently in order to get the best policy for my needs and at a late hour! I would definitely recommend her! Thanks again so much Amber!

Amber was very quick & helpful getting me a quote for auto insurance. Excellent customer skills and such a pleasure to work with. Highly recommend Amber and the agency!

Great people they worked very hard for me and got me my new house. I would recommend them to anyone who's going to purchase a new home!!!Thank you guy soo very much.

Amber Hudson is amazing & excellent at her job. She will take amazing care of you! I cannot recommend her enough!

Amber helped us in quoting our auto and home owners insurance and explained things clearly for me. I would highly recommend SIG!

Strategic Insurance Group has handled my insurance for many years. They've provided terrific guidance for my insurance needs with comprehensive coverage at great rates. The entire support staff are wonderful people as well. I refer clients and friends to them regularly and always receive great feedback from those I refer. I highly recommend Strategic!

Emily and Amber were very helpful and went above and beyond to not only insure that I received the best rate but also the best coverage's for my families vacation home. Thanks to Strategic insurance for excellent customer service.

If anyone needs insurance please consider Emily at Strategic, she is very knowledgeable on insurance and very friendly and helpful in finding what plan you may need.

We changed all of our policies ( cars, houses, boat ) to this company and received an excellent reduction in premiums. This is definitely an easy company to work with. They always get back with us promptly and answer all our questions. Would recommend them to anyone.

My agent Emily Markwood has always helped me and my husband in every way she can. We have affordable insurance and a agent we trust fully! I would recommend to anyone and everyone to give Emily a call! She helped us and she can help you to!

I highly recommend Strategic Insurance Group for finding me the best rates with the most thorough coverage & service for my home, auto, and umbrella insurance policies. Many thanks to their highly skilled, knowledgeable, & caring agents for saving me money. I am confident you will be as greatly pleased with Strategic Insurance Group as I am.

We have spoken with both Amber and Emily at SIG. Both are professional and knowledgeable about insurance. If you are busy like us, I recommend you let them do the insurance shopping for you. They can find the best policy that fits your personal needs and make excellent recommendations.

SIG's agent, Amber, wrote our home owners policy. She gave us great advise and got us better coverage than we've had. She is friendly, professional and knowledgable about Insurance. I highly recommend SIG for you insurance needs.

I'd been with SIG for 5 years and had a good relationship with them. We were covered by Kemper insurance for both home and auto until this year when Kemper decided to terminate their relationship with Strategic for some reason. We were never given a reason why, we just were told that Kemper didn't want to continue working with Strategic and we were going to be losing our coverage effective 6/30/18,
I emailed SIG and asked about it, and was told that they had a different company that was going to underwrite all polices for their Kemper customers with comparable rates. That was the last I heard until I received an email 6/28/18 (2 days before the end of our coverage). They told me that they were having a hard time finding a company to underwrite our policies because of a claim on our home to replace our roof. They never told me that they were giving up, they never sent me any quotes to let us decide what we wanted to do. They just basically just left us lying in wait, even though they had decided to stop looking.
I emailed today to find out the status and was told that we were pretty much on our own.
So, in short, they absolutely DO NOT care about their customers. Not once in the 5 years we were with them did they go out of the way to take care of us, they never were there to answer questions, never were there to give us advice. They found our initial policy holder, which we appreciated, but that was where their service stopped. I would seriously recommend using a anyone other than Strategic Insurance Group.