Stonebridge Roofing, Energy and Exteriors

You simply cannot go wrong by giving Stonebridge the nod for your roof. They just topped out our new build with arc shingles and a matte black metal combo. Absolutely stunning and done fast but with quality in mind on every step of the way. Thank you to their crews and management for an Awesome experience and a roof for our new home.

This is a great company. Very professional and friendly. They completed my roof on time, and it looks great! Thank you, Mr. Carver, for the job you and your company did for me.

We needed a new roof while living in our house through a renovation. The Stonebridge team worked around our situation and provided excellent protection to our property (including tarp protection on our pool). They cleaned up daily and left our house looking like new. Top notch service!

The Stonebridge team is extremely professional and responsive. They started our roof replacement immediately after receiving authorization from our HOA and finished the job in a couple days. throughout the process they answered all our questions in a fast manner and kept the communication open. Thank you Stonebridge for your professionalism and diligence.

Easy working with them. Walked you through the process so everything was easy peasy. Would recommend. Had beautiful new roof in one and a half days.

On time. Did not waste anytime. Worked from 7 am to sundown. Completed job quick and well. Great clean-up.

Final coast was close to intial estimate.

On March 10 2025 I discovered that we had a Hole by the Roof Flashing, I proceeded to call the the roofing company that installed the roof back on July 2022. I spoke with Ray Walters and Ray assured me he will make sure the hole will be fixed. He also came out and inspected the damage He also confirmed that someone come out to fix the damaged. As promised the damaged was fixed and it looks better than before, the work was competed by Espinosa a true Gentleman Professional.
We would recommend Stonebridge for all your Roofing needs
Marcus and Carmen Cuevas

Red flags galore. Shame on me.

I called Stonebridge out to look at a leak on the flat portion of my roof over a month ago. They sent Ray out to look at my roof. Ray made a suggestion that we put a silicone sealant over the entirety of the flat roof and that that would take care of my issue for 30 years. He said he would give me a quote within a couple days for just the silicone and also for replacement of the rest of my roof. For the next 3 weeks, I kept getting the runaround on when I would get my quote. "I'll send it to you by the end of the day" was told to me at least 4 times before I told him to go to hell and said I was going to leave him a bad review for wasting my time. Suddenly, a quote showed up within a couple hours.

I gave him another chance and said I was ready to proceed with just the silicone portion and to send me the contract. Again, no follow through for over 2 weeks. Yesterday, I called him and I was told that actually they weren't interested in the job after all.

Typical Jacksonville trade company. We'll waste your time, show up and quote you on a job just to pull out when it's time to actually do the work. I just don't get it.

Absolutely the best roofing company I have ever dealt with. Their dedicated staff, both in the field and in the office, are genuinely concerned with providing the very best customer service possible.

After canvassing multiple roofing companies I opted for Stonebridge to re-roof our home. Being that a re-roof project is traumatic and stressful, even under the best of circumstances, my concerns proved to be unwarranted with this company. No 'smoke and mirrors', I found them to be honest and trustworthy, they did what they promised, and now I can rest easy with my new roof.

The bottom line is this; Stonebridge is customer centric in every aspect. They 'answer the phone' and 'do the work', with no haggling, and for that I am grateful.

Stonebridge Roofing installed a new roof at our Palmetto, Fl. location and did a super job, much more than we expected. Austin Johnson was the project manager and was a pleasure to work with.

Stonebridge roofing company and all workers that came to my house were very professional. They did an exceptional job. Kept the work site cleaned up during the roof replacement. I was very surprised at the efficiency and quickness the job was done at. The yard and bushes were covered and protected. I recommend this roofing company to anyone looking for a roof replacement.

This company is awful. Broke a glass solar globe during roof work and left the glass in my yard and walkway. Was told that they would replace it but it’s been 5 days and I still haven’t seen the new globe. Stomped through my plants and flowers, ruining my front yard.

Stonebridge Roofing did an excellant job replacing my roof. From the initial proposal, to doing the actual work, they were prompt and very professional throughout the entire process. I was particularly impressed with the quality of roofing material they used and workmanship. I highly recommend Stonebridge Roofing.

Professional, cleaned up each evening during the project (new roof), and very responsive. Ray, our sales rep was easy to get in touch with, and answered all our questions. He was with us start to finish. Recommend!

All they care about is the big sale. We had our roof replaced by them roughly 7 years ago. Because we didn't want to risk potentially invalidating their warranty, we called to have them address a leak in our living room. We called several times, which went to voicemail. No call back. They didn't respond until we did a negative google review on them. And when they responded, they asked us to change our review in exchange for finally responding. The inspector came out and told us what needed to be done, and would write up estimates. These are small issues, not very much work was needed. That was a month ago. We haven't heard back, ever. We called and left messages again. Nothing. We made another Google review. Nothing. They don't care about servicing their existing customers. So I do not recommend being one of their existing customers. They will ignore you when it matters.

I can’t say enough good things about Stonebridge Roofing. Despite their busy schedule and in the middle of offering their time to the victims of disastrous hurricanes we have been experiencing in the southeast (not for roofing jobs but simply to go help people that have lost everything) Austin stopped by my house at 9:00 pm and fixed a few issues I was having with my roof. These guys are top notch and I would highly recommend their services if you are in need of roofing repairs. 5 stars.

I was asked to delete my 1 star review after I finally got a response from Danielle and Ray. I updated it to a 5 star because they ended up responding and came out to handle our leaking roof. We were supposed to receive an estimate on the repairs. This was in September, it is now November and we have not received any response. I am updating my review to a 1 star, again, and will not be changing it. I will be calling around to get quotes from different companies and will NOT use Stonebridge again. Do not recommend!

Highly recommend Stonebridge if you need a new roof. They were very helpful and went the extra mile to have our roof completed by the date we needed it finished. The communication with Austin and follow-up was excellent and they did a great job, both in replacing the roof and cleanup.

After choosing Stone Bridge for my new roof, I felt that I had made the right decision from the very beginning. They kept in touch with me throughout the entire process from beginning to end. I felt that I got a great product and that the installation was top-notch. I don’t think I found even one nail on the ground after they were finished. I highly recommend them.

With a project as large (and costly) as a roof replacement, I'd looked into a few top companies for replacing our 20-year-old roof. We received a mailer for Stonebridge and after the professional and completely non-pushy sales rep, Chris spent over and hour with us, we decided to go with this company and this was a great decision. I can't emphasize enough how nice it was to not get rushed or pressured into a decision to move forward, and also have some options added or removed from the final invoice. The pricing was comparable to others in the industry - this is just where we are now as far as materials cost, but I feel the customer service and amazing teams at each stage of the job were so valuable in themselves, ie: *The delivery guys placing the heavy packs of shingles on the roof in the pouring rain, the day before the job started;
*The work crew, led by Jose was absolutely amazing, and didn't slack or stop their work in the 90 degree heat, until the job was done (1.5 days). They were respectful, kind and taking all measures to clean up fully afterwards, double-checking the details of the install and getting back up to areas that had a slight loose shingle. They also were so generous to assist with spray-painting the aged metal chimney cap while they were up there replacing the chimney wood - this saved my aging husband the task of climbing up there to do that afterward, and we are so grateful.
*The after-inspection guy who came by again to run a magnet over the front and back yards to catch any stray nails that were missed by the first pass.
*The billing staff who was professional and also very sweet, understanding how stressful it is to make such large payments and was a pleasure to talk with multiple times until our invoice was paid in full.

I will recommend this company to anyone who is looking to replace their roof. The warranty and guarantee are very good, and the wind mitigation letter I received after the job was sent to the insurance company and a discount was applied - THAT was a win as well. 5 Stars all the way for them!

Chris Reagan and the rest of the commercial team are the best in the business! As a property manager from a remote location, I can always depend on Chris and his techs to have my back whenever I have an issue. They are very honest, helpful and truly care about their customers. I have used them a few times now and will most definitely be calling them for any future issues. Thanks again Chris!

I’ve had two roofs replaced over the years so I thought I knew what to expect. This 3rd experience with Stonebridge far exceeded my expectations. Their work model is all about communication, quality workmanship and customer satisfaction. They never asked for a deposit and I actually followed up to inquire why I hadn’t yet received an invoice two weeks after the job was completed. Learned they send out their inspector to make sure the completed work also meets “their” satisfaction making any tweaks before requesting payment. A top notch company. You won’t be disappointed!

Steve Carver and all the folks at Stonebridge Roofing were great to work with. We had three estimates from local roofers, and Stonebridge gave the best price, which was why we initially selected them. Once we started asking for estimate clarifications, and asked for additional items (gutter removal, chimney repairs) to be added, we realized we selected the right company. Steve handled everything we asked with a speedy response, and the additional things we added were very reasonably priced. I’d give more stars if it were possible.

Stonebridge repaired a leak in my roof. From start to finish, they were professional and did a fantastic job. They back up their work and really care. I highly recommend them.

Shopped several Companies before deciding on Stonebridge. Quality of products and installation experience were our main concerns. Stonebridge personnel exceeded our expectations. Courteous and professional job to the max. Save time and call Stonebridge for your roofing needs.

Folks, you won't find a roofing company any better than Stonebridge. The staff focused on exceptional customer service before and after the project was completed. A 5 plus rating !!

Having your roof replaced isn’t something you do very often (thankfully), but it represents a large expense. Therefore wanting to have the job done right, I was so pleased with the work done by the Stonebridge crew. They took incredibly good care of our home and did a wonderful job of cleaning up. Highly recommended!

Exceptional Roofing Experience with Stonebridge Roofing Team

I recently had the pleasure of working with the outstanding team at Stonebridge Roofing, specifically with roof technicians Davin and Demetrius, under the supervision of their excellent leader, Chris Reagan. I cannot express enough how satisfied I am with the professional, friendly, and respectful service they provided.

From the initial consultation to the completion of the roofing project, Stonebridge Roofing demonstrated a level of expertise and commitment that exceeded my expectations. Davin and Demetrius, the roof technicians assigned to my project, displayed unparalleled skill and attention to detail. Their workmanship was truly impressive, and they completed the job efficiently without compromising on quality.

Throughout the entire process, the team's professionalism was evident. Chris Reagan, their supervisor, played a crucial role in ensuring that the project ran smoothly. His leadership, communication skills, and dedication to customer satisfaction were instrumental in making this roofing experience a positive one.

What sets Stonebridge Roofing apart is not only their technical expertise but also the genuine friendliness and respect they extend to their clients. Davin and Demetrius were not only skilled professionals but also approachable and courteous individuals. They took the time to address any questions or concerns I had, making me feel confident and comfortable throughout the project.

In conclusion, Stonebridge Roofing, Davin, Demetrius, and Chris Reagan have set a new standard for excellence in the roofing industry. I highly recommend their services to anyone in need of roofing solutions. If you're looking for a team that combines skill, professionalism, friendliness, and respect, Stonebridge Roofing is the way to go. My sincere thanks to Davin, Demetrius, and Chris for a job well done!

Ray from Stonebridge came out and quickly identified the issue. He gave me a fair quote and scheduled the work to be done ASAP. The company is affordable and professional. Would highly recommend!

Stonebridge put a new roof on my house. They did a great job, professional, prompt, and really went the extra mile to have a very satisfied customer.

Very professional and followed up on requests. However, you will arguably pay a premium for their service. Will recommend to others despite that.

Stonebridge Roofing did the roof on the home we are renting. During the job it started to rain, they did not protect the roof and water poured in to the house, all over my son's music equipment, drums, microphones, mixing board, electronic drums, our collectibles that we sell online, and other personal property. We had literal puddles in the house. Lots of promises but never did anything to take care of all of the damage that our stuff received.

After several attempts to find a roofing co. To make a repair, I found stonebridge and Ray W. was promptly here to give me an honest estimate, finally a company that stands by their word, I couldn’t be more satisfied, clean , professional and fast quality roofing at a more than fair price
Thanks stonebridge

Stonebridge was very responsive and easy to work with. We had a time sensitive situation due to our insurance provider leaving the state and the need for a new roof to bind new coverage. With every hurdle they were responsive and professional and did a good job.

Stonebridge did a great job on my new roof under the pressure of a hard deadline and typical summertime rain showers. They were also the best value. I highly recommend them!

A few months ago I had my roof replaced by Stonebridge, and I am very pleased with the results. The company was professional and efficient from start to finish. They arrived on time for the estimate, and they were very thorough in their inspection of my roof. They explained all of my options in detail, and they were very patient with me as I asked questions.

I am very happy with the new roofs, I hired them to do a few roofs, after my first great experience and I would highly recommend Stonebridge to anyone who needs roofing services. They are a reputable company with a great team of professionals.

Here are some specific things that I liked about Stonebridge:

They were very responsive to my inquiries. I received a call back from them the same day I submitted my online request for an estimate.
They were very knowledgeable about roofing materials and options. They were able to answer all of my questions in a clear and concise way.
They were very competitive on price. They offered me a fair price for the roof I wanted, and they were able to work with my budget. Best price given by them on the market.
They were very professional and efficient. They arrived on time for the job and completed it on schedule.
They did a great job of cleaning up after themselves. They left my property neat and tidy when they were finished.

Overall, I am a happy customer with the service I received from Stonebridge.

The Stonebridge team did an excellent job. My new roof looks fantastic! The quality of the materials and the workmanship of the team was truly outstanding. Any questions, and I asked many, they were more than willing to answer. After the job was completed, they ensured there were no nails in the yard. While my neighbors had complained about their leftover nails, I've found none!! Thank you, Thank you!! Please give Bernado and team my thanks for an outstanding job.

Stonebridge replaced our roof 3 plus years ago. Recently I discovered a minor issue with roof. They came out quickly and agreed to repair issue, No questions or hassle from them. This is a company that stands behind their work! You should feel comfortable to hire them. Would recommend to anyone.

Everyone in this company from Michael in Sales, Arden in Administration and Josh in Roof installation were professional, provided prompt responses to all my questions and they were very thorough with the paperwork and roofing installation. I am very pleased and would hire them again in a heartbeat. Thank you!

We had our roof replaced. Johnathan was our sales person, he was very knowledgeable and took time with us. The roofing crew was excellent. We had our new roof in 2 days. Overall felt that we got a great value!!

From start to finish this company was awesome! The estimate out of 4 other companies was reasonable and Michael gave a great overview, detailed and explanation of the work. The scheduling was easy and the crew showed up on time and prepped the area around the house for minimal impact. Clean up was exceptional with no debris left. From the removal and install - only found 1 nail after they were done. Would definitely recommend this company if you need any type of roofing needs!!

From start to finish, this was the most professional experience I’ve had in my 51 years. Stonebridge is the ONLY roofing company in Jacksonville I will recommend.

My experience was not an ordinary roof replacement. I had a 3-year-old roof with warranty issues. The manufacturer approved a complete roof replacement due to the defect. My original installer (a large, “reputable” roofing company) did little to nothing to help. Their response was a proposal with out-of-pocket costs of over $9k (net of warranty proceeds). This floored me.

I began calling other roofers in the area and got various responses. None seemed too interested in taking on this project. That was until I found Stonebridge. I think they took it personally what I was going through. They became my advocate with the manufacturer and when it was all said and done, my out-of-pocket costs (net of warranty proceeds) was less than half of that of the original installer's same warranty proposal.

The installation went off without a hitch. The project manager was in touch with me before, during and after the installation. The installation team was courteous and professional, and the job was complete in one day. Everything was put back in place and not one speck of garbage or even a nail was found in my yard. A job well done!

Shortly after the installation, I even received a “Thank You” package as well as several personal emails from the owner Brian making sure I was completely satisfied. Clearly, they aim to do things the right way.

Stonebridge is the ONLY roofing company in Jacksonville I will recommend.

We want to thank all of Stone Bridge for all the work they have for me on my home..We are so proud and blessed..We highly recommend them

Great group of guys from my experience! Transparent from the get-go. The scheduling was not only convenient but seamlessly executed. When they say work is starting at 9. They mean they're prepping at 8:30 and waiting on my greenlight. The crew is autonomous. There is no need for homeowners oversight. Although it may be tempting to watch how the crew moves. Every move seems choreographed. Which instills trust. These are highly skilled tradesmen performing the work. The last compliment is that if they see something that needs attention or something that may expand the scope of work, they wont just cover and forget. Expect a call followed by photos. In that phone call, they will explain the necessary next actions. That explanation will be clear and concise, in a language the average person can understand. It feels like a family member is trying to serve your best interests. Not a company inflating the bill. At the end of the job, quality control was assessed and given a warrantee. They have pride in their work!

From start to finish this job , was exactly like they said it would be. Stonebridge handled everything , excellent workmanship, would highly recommend their company.

I called Stonebridge for an estimate for a new roof replacement, and they responded the same day. The following week, they delivered all of the supplies, and on the next day, they completed my roof replacement. They also came back to inspect the job and cleaned up the debris 2 additional days in a row.
The entire experience, from setting up the details with Jonathan to the crew that replaced the roof, Dylan who came back and inspected the roof and job site, Arden who handled billing, warranty information, and Wind Mitigation paperwork for the insurance company, to Brian Vick, who followed up to make sure I was completely happy with everything. They even sent a "Thank You" package with cookies and a Gift Card for future projects.

I would recommend Stonebridge to anyone needing a new roof, not only did they give me the best price, but they also provided 5-star customer service, and my roof looks awesome!
Thank you to the entire staff at Stonebridge! You guys rock!

Professional organization that is responsive, competitive, and well organized. Personally, I appreciate people like the on site production manager John Klumpp that kept me well informed, and obviously takes personal pride in assuring a good job is done.

I had a leak from broken tiles on the front area of my roof. Stonebridge, was quick with a response inspected the area the quote was fair, after the paper work was completed Stonebridge, notified me when the repaire would be done. The roof technician sent was outstanding !

Our sales rep, Jonathan was great. He was always there when I had questions and helped me through the process. They started on time and everything was done quickly. We passed the City's inspection with no problems. I also should be receiving my wind mitigation certificate shortly. Would highly recommend this company.

The work crew showed up about 7:15 and two days later they've completed their work to my satisfaction. The roof looks great.

Stonebridge customer service was very responsive to all my questions. Rick my 1st contact was most helpful with documents to assist with my insurance claim process. The roof job was well done and cleanup was good. All workers were polite. Had other managers stop by to check on the process. There estimate was very competitive with other companies. Would recommend Stonebridge with a 5 star rating.

They replaced my roof in 2015 and it's already 100% failing all inspections! Everything is out of code and the inspector that came out then doesn't work for the city. They don't stand by their work and their 10 year warranty is a joke!
I also have videos of them sleeping on my roof and chilling on their phones up there. again, take my word 15k wasted , so not use them.

Communication is the reason for the 3 star review as well as the fact I have some items that need to be addressed and Rick keeps pushing me off. Only when I follow up do we have any progress but yet things are still stalling out. Hopefully this 3 star review gets them going and we can change this to a 5 star.

Updated to a 4 star review. I would recommend as the communication did get better

Ray went out of his way to ensure we were satisfied with the re-roof project on our home. He responded quickly to all our questions in person, text, or email. Highly recommend Stonebridge!

They are very professional , They explain everything to us.
They use very good products with a very long warranty.
The crews were there early on both days and did an excellent job
We are very happy with the result

We had an excellent experience with Stonebridge Roofing - Ray Walters came to our home - honestly evaluated our roofing needs/provided estimate/brought shingles /answered all our concerns/was always accessible - got us ready for the roofing experience. John Klumpp - Sr Project Manager - then took over the roof installation and repairs as needed - his expertise in management/coordination/attention to every detail/customer care - were extraordinary . Also, the office staff - Crystal and Arden - very helpful in facilitating routing of needed final papers.

I am very happy with my new roof, Stonebridge did a great job. All employees were very professional and answered any questions I had. The crew was hardworking and Ray the salesman worked with me from start to finish. Glad I choose Stonebridge will definitely recommend them.

From start to finish Stonebridge provided excellent service and product. The clearly explained everything and followed through to the letter. I would recommend them to anyone with roofing needs.

Great workmanship, great value, very professional, and great company. My roof was done in 2 days, and it looks great. This is the second roof I've had Stonebridge construct on my investment properties. They are the best!

FOLLOW-UP REVIEW:

In August 2023, I used Stonebridge to install a roof on my most recent investment property. This was my third time using them. Unfortunately, it seems that the company has changed.

There was no follow-up communication from my salesperson, Michael Howard. I attempted to contact him many times about important matters concerning the roof with no reply. Then, when it was time to pay, he did contact me to tell me his quoted price had gone up by $420. I felt slighted once again because initially, I had received a quote from another company that was $500. less than his, but went with Stonebridge because of the past two successful projects.

On my previous two roofs, everything was great, but now it seems profits have been put over customer satisfaction.

I am very pleased with my new roof and with the timeliness in which it was completed. The guys did a very good job cleaning up the area. I would highly recommend this company to anyone. Thanks for a job well done.

I had my roof replaced by Stonebridge and was absolutely impressed. Their salesperson Ray worked with me from start to finish and attended to every detail I mentioned and made sure these were all stipulated in our contract. The crew that did the work was fast, hardworking and professional every step of the way. Stonebridge's pricing was well in line with competitors and the entire process from sale, scheduling, completion and city inspection took less than one week. They are a great company that does it right!

The roof demo and installation took only 2 days. The workers were very professional and left the property very clean. I would highly recommend them for your roof installation. I would give them 6 stars if I could!

I've had the opportunity to work with Stonebridge on numerous projects as a licensed Building Contractor, even entrusting them with the replacement of the roof on my personal home. Whether for time-sensitive, repairs or large re-roofs, I've become accustomed to seeing great results and hearing excellent feedback about Stonebridge's quality and professionalism from my clients.