- 12724 Gran Bay Pkwy, Jacksonville, FL 32258
- Industrial Roofing
- Residential Roofing
- Free Estimates
- Licensed & Insured
- Warranties Offered
About the Business
What people say about “SEC Roofing & Construction Group”?
Customer feedback for SEC Roofing & Construction is overwhelmingly positive, highlighting their exceptional customer service, prompt communication, and the professionalism of their team. Many reviews emphasize the company's commitment to addressing all customer queries and maintaining a high level of quality throughout the roofing process. The efficiency of the work, along with thorough clean-up efforts, has also been praised, contributing to a seamless project experience. However, there was one significant complaint regarding poor workmanship that affected a customer’s experience, which stands out amid the otherwise glowing reviews.
What Users Like The Most
- Amazing people and company. They made a horrible experience an amazing one.
- Communication skills and super prompt response is unlike no other.
- Robert answered all of our questions and explained all of his findings.
- They stayed until the job was completed even into the dark hours.
- Your additional time and effort in assisting me with the insurance company was phenomenal.
What Users Like The Least
- Eaves drip doesn't work and rain drips onto fascia.
- Uneven shingle placement - why would they do this?
- They did a terrible job around the base of our chimney.
- Roofing crew broke our electric meter pole and WE had to pay $5,000 to replace.
- We are still finding roofing nails.
Recommended Reviews
Amazing people and company. Evaluated 4 other companies and went with SEC. Will answer every question you have. Are always friendly and will address anything no matter how small if it relates to the roof and the work they do. Everyone I worked with on phone, in person, and in email were just the best. They made a horrible experience and amazing one. Could not ask for better people and company. I cannot express how grateful and happy I am
SEC Roofing & Construction treated us like family, therefore; I will use first names in this review. Our experience was exceptional from the start Robert (SEC President) answered questions with integrity. The (Office Manager) Allie communication skills and super prompt response is unlike no other. This lady is remarkable and a joy to work with as your roofing project takes shape. The estimating team lead Sean developed a great proposal within my budget to support a roof that is the best in this neighborhood. The roofing crew led by Julian (Operations Manager) - arrived on time and Julian's work ethic is simply unmatched. The whole experience from start to finish was just great. The conclusion and overall experience is Robert Wilbanks (SEC President) Roofing and Construction company can be trusted to deliver exceptional service with integrity - they are a company you can trust and deserve a 5 star rating and your business.
Our experience with Robert and SEC Roofing has been excellent! The fact that we don't live nearby and had such a great experience with the company in the repair and replacement of my parents' roof speaks volumes! Robert answered all of our questions and explained all of his findings, gave suggestions, and gave us a very competitive price. Allie, the office manager, is so professional, organized and helpful and has kept us on track. The roof is now 6 months old and we are very pleased with this company and the work they did. Thanks so much Robert and Allie!
- 12724 Gran Bay Pkwy, Jacksonville, FL 32258
- Industrial Roofing
- Residential Roofing
- Free Estimates
- Licensed & Insured
- Warranties Offered