Sportsman's Warehouse

I Purchased a firearm from sportsman a few months ago a very expensive one thinking I wouldn’t have any problems the whole time I own this firearm it jammed on me I decided to get new ammo try everything didn’t work so I took it in to the manager of sportsman’s to see if I could return it maybe get some money back or store credit and he said he wouldn’t even give me 50 bucks for the piece of crap. It is what it is, but don’t purchase a fire on from sportsman’s thinking it’s gonna hold value. It’s a bunch of Cheap material

The staff was friendly and professional. The aisles were being re arranged and things were cluttered but overall great shopping.

Great selection of products and outdoor gear. We purchased Nikon binoculars - service was great. Location is a little out of the way but safe.

I am really pleased this store is here in Juneau. Prices are pretty reasonable and so is the selection. It doesn't have some of the high end things you can find at NAO or Foggy Mountain. But, if you need some decent quality stuff for a decent price, it is great.

Great selections of outdoor equipment clothing although they were very short on Garmin watches. The prices were incredible I think the lowest price I saw for a backpack with $59. I know everything is gone up these days but prices are especially high in Alaska, so probably can't blame that on Sportsman's Warehouse

I love this store and I feel like a little in a candy shop in that I want to buy every other thing I see. Restrain is required.

Their selection is expansive and they're capable of acting as a one stop shop for outdoor needs. Their employees neither impress nor impede the experience. They do their job. Between that and the prices tending towards the higher end of the spectrum I've taken one star. An easy recommend, overall.

Overall was not to bad costumer service was terrible as usual at the gun dept the one guy they had there was standing there texting instead of helping me and the other customer could care less if we were there or not, when I used to work there I have never let a customer just stand while I text on my phone we were not aloud to use our phone while we working, but costumer service up front of store was excellent.

You know how some stores have a little bit of everything? Well this store just has everything. If it's an outdoor activity they most likely have it! great store great selection.

Absolutely amazing Job. From Living in a different place when I when when there the employees were nice welcoming and and they answered every question I had and if they didn't have the answer they would look it up for me for me all around outstanding job I would recommend it to anyone. From my experience today I would definitely returned to shop there.

This place rules, staff are just as knowledgeable as they are friendly. Nick was especially helpful with assisting me in purchasing my first revolver. Definitely coming back here again.

Did a phone order from out of town that I thought would be enough to get more help from any of the employees than we did... Instead the help that I had were told that I should have hired more help and that they were unreliable. When I had bought the item I was told that I would need to have someone come get it because they don’t deliver. So that’s what I did. Got someone to come help. They never told me that I needed to have professional movers come and get the item before I had purchased said item. After I had come to the conclusion that I wasn’t going to get it… I had called to ask for a refund. Costumer service got me a manager and then was told multiple times that I was supposed to have hired professional help. Every time I tried to explain my situation I was interrupted so I asked for a refund probably five times before it was agreed. I would have thought that they’d be more than happy to get more help together to put a 1700.00 item in a truck. I was just really unsatisfied with the costumer service. Oh and the price I was given originally was Atleast $150 cheaper than the actual price that I was charged so after tax and the random up charge for the item that’s been there for weeks maybe even months was probably close to 300 more than I was told. ‍♀️I could go on and on but I’ll just leave it at that. I wish that I had a better experience

Got a good deal and some friendly help from the customer service center there friendly people and quality low price items

Watch out for the pricing in this store. The prices posted on the shelves seem to increase at the checkouts. I pointed this out to the manager and got an “oh well”. This happened to me on three occasions. Won’t be back to this store and will be on the lookout for this in the other Sportsman's Warehouses