- 1700 W Parks Hwy, Wasilla, AK 99654
- Commercial Roofing
- Residential Roofing
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
About the Business
What people say about “Spenard Builders Supply”?
Customer feedback indicates a mixed sentiment towards the company's offerings. While many reviews praise the quality of products, knowledgeable staff, and overall customer service, there are significant concerns regarding availability, pricing, and order fulfillment. Some customers have reported frustration with the inability to purchase items on weekends and unresponsive communication, particularly when it comes to handling orders and customer complaints. This combination of positive experiences and notable service issues creates a cautious overall impression.
What Users Like The Most
- Great store with high-quality materials.
- Great customer service. Way better than shopping at Home Depot or Lowes.
- Ordered a custom door today; Lucas handled it with the pro skills that we needed.
- Always friendly, willing to help staff and great discount prices!! Love our SBS!!
- Fantastic Customer service and they carry all the best Stuff.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
Great selection of doors. Too bad you’ll never be able to buy one because you can’t purchase doors and windows on the weekends at any location and if you have later work hours during the week or have to travel during the week too bad.
Not sure what kind of business model the owner is running but hopefully you don’t have to close another location. Having milworks open on Saturday's for limited hours may help prevent that.
Have a fair selection of quality products, but most of the prices I've compared are higher than other local physical stores. Know the products you're purchasing; sales staff is hit and miss on knowledge, diverging from product specs and manufacturer recommendations. Warehouse staff apparently lost a window after shipping intake too, was reordered with another 6-8 wks wait, but SBS gave no compensation towards that. A week notice on window order delivery, had a lift rented for six expected second story installs, missing window discovered the day before delivery of order, and will now need to rent the lift a second time out of pocket for the window lost at their warehouse.
SBS in Wasilla is receiving 1 star for customer service. I just purchased a $200 toilet. It came in a a box with 2 handles on the top. As I lifted it off the tailgate to the dolly, with the 2 handles as instructed, the bottom of the box busted open and the toilet shattered. I contacted sales and was hoping for a replacement or something towards a replacement toilet and Kyle said sorry but no. We are building another home and will need 3 more toilets among many other large orders and will not be buying anything more from SBS.
Company Locations
Head Office
Branch Offices
- 1700 W Parks Hwy, Wasilla, AK 99654
- Commercial Roofing
- Residential Roofing
- Financing Available
- Licensed & Insured
- Locally Owned & Operated