Spaeth Lumber

Ordered fence wood here. Ordered bulk, but I set the wood aside that clearly couldn't stand under its own weight. Guy comes out and says "Hey bud, you paid bulk so you can't sort at all."
I asked:"So I need to pay $3 a plank when its clear over half of this isn't good for service?"
His response:"Yup, its rustic."
Got to pay extra to get wood home that split when driving nails, and 8 fell apart before we got to installation.
There is plenty of high quality wood to be found locally elsewhere here in Oregon.

I was more then pleased with the help I received at this location. I would recommend this store to anyone that would like to save some on supplies.

The wife and I had started planning our first big project for our new house - a 15x20 ft deck. We shopped around at Home Depot and Lowes, as well as Jerrys in Eugene, before finding Spaeth here in Lebanon. We placed an order for delivery and were excited to start building this morning.

Due to an issue with the supplier, our lumber ended up being delayed, causing a little panic on our end. Michael ended up calling us, informing us of other alternatives and ended up getting us our lumber only a day later than we originally anticipated. Huge thanks to Michael for saving our project and giving phenomenal customer service!

Yard help radioed office requesting mgr. come out to talk with customer. No response. I returned items I bought with mgr. he belittled me and showed no interest in hearing what I had to say. I told him I just moved to the area and will take my business to Albany. He cracked wise again.

Purchased for the first time from this place. Prices ok, but quality of lumber is questionable. You must select yourself. Delivery was awful, when they say delivery they just dump it off the truck, don't help you get it to the location needed. For the delivery charge it is the least they should do. Customer service needs alot of work. Business needs to remember they are in a small town, word of mouth goes a long way...... Do not recommend!

Don't shop here if you or anyone in your household is autoimmune compromised. Mask mandates and Covid safety are a joke here. If you wear your mask while working you are called a sheep by coworkers to customers. Masks are only worn when "there's a Karen" at the store. Disgruntled employee? The review is 100% truthful. Tell me otherwise.

The only unfortunate thing about Spaeth is that when I pull in, I don’t know for sure that they will have everything I need, due to it being a smaller store. That being said, I will go to Spaeth first every time. The employees are all extremely nice and helpful. The prices are much better that Wilco and Ace as well. Thank you Spaeth!

I’ve gone into this store 2-3 times so far, for different interior organization projects and to get lumber to build a temporary bed frame. The customer service and the knowledge the employees have taught me is incomparable to any other lumber business I’ve been to. That includes lumber companies up and down the Oregon coast, Corvallis, and Albany. I’m a young twenties blonde lady who knows enough about diy to get what I need In materials and learn as I go, but the employees here taught me about different types of lumber, probed for questions about my needs to educate me further, treated me with absolute respect, and humored me all at the same time. The tall gentleman usually at the register is my favorite, I wish I would’ve got his name! (If you’re reading this, sorry I tried to woodsplain what growth rings are! I’m kinda awkward with communicating what I need sometimes, especially when I don’t know the common verbiage for lumber terms! It gave me a good laugh and actually inspired me to finally write this review haha!) I’ve never felt so empowered and encouraged by a business before.The employees are A+++ and the prices are great, they fluctuate with the market to stay competitive, and from a business standpoint, that’s very respectable. I will be returning to this business for my every need from now on because the customer service is THAT good. Not to mention the quality of the lumber, the variety of selection, and the free giggles I get every time I visit. Supporting our smaller businesses is important, especially in today’s crazy times. You‘ve got a lifetime customer for life! Thank you for your amazing service! I’ll be back shortly for more lumber needs.

Nice people to deal with. They do have some good discount lumber. You just have to get it when they have it.

Last week I bought 2 units of 1/2" plywood base on the quality of the stack they had on display in front of their store and was assured the units would be the same quality. Well seems to have turned out to be a bait and switch.
When I unloaded the sheets they were mostly garbage and every sheet will need bad areas cut out to make them usable. Called the store to ask about it and the best I could get out of them is "sorry bout that" because their receipts say no returns. I've attach only a few pics because I didn't want to up load the other 100+ sheets that are destined for the burn pile.
I'll never spend another dime there.

Very friendly staff. And love the how they are open 7 days a week very helpful for those things we need at the last minute

Great place, with friendly people. They have a huge selection and 3 buildings to browse, plus a full lot. I definitely will return.

The worst customer service. We drove from salem prepaid for the product, got there and it was the wrong product. The product was damaged and the salesman Michael would not allow us to pull the damaged product and charged us full price. The load was not strapped properly and came undone during travel. The trailer and product was severely damaged during loading even after our request to hand load. I will never go back!! Additionally THEY OVER CHARGED MY CARD by $200.00!! The female there was exceptional and should be the person in charge. She tried to help but was bullied by the male salesman.

The people at spaeth lumber or super friendly and above and beyond to help me find everything I have been looking for even if they have to send you to the nearest competitors

Been in a number of times. Staff is friendly and if they don't have it, will send you to who might.

very professional and knowledgeable group of people at Spaeth! If you need lumber in Lebanon these are the people to go see.