We had a GREAT experience with Southernwood Roofing & Siding, LLC in 2024! We bypassed a random company who was canvassing the neighborhood, and selected Southernwood - a local company who uses an experienced crew (that is known to them), and has a great reputation. Also important was knowing that Southernwood has a local office and that we would be able to find/contact them (if necessary) after the job was completed.
Our first experience with Kate, who fielded our call and answered many questions, started the adventure with positivity. Next was our roof inspector and estimator, Geddy Fuller – who was fantastic! He conducted a thorough assessment of the roof/exterior of our home to provide an accurate, competitive quote. He made recommendations when we asked, and was very patient as he guided us through the process. He met our insurance adjuster at the home to answer any questions they had, which helped moved the process along quickly. There were zero high pressure sales tactics, and zero gimmicks – a breath of fresh air!
The company was well represented, the paperwork process smooth, and also important to us - the quote was competitive and reasonably priced.
We next visited the show room in La Plata, MD which had material samples and colors available for us to review and compare on site. The offices are laid out nicely with many items displayed around the room so you can see the actual colors in person, not just view on a computer screen or in a book.
Next was Kirsten, the scheduler, who patiently worked with us to establish a date for install while taking into consideration the weather, our schedule and their schedule.
The material arrived on time and the job was completed on the scheduled day! The area was cleaned well afterwards and our property was treated with care.
The follow up care we received was also a breath of fresh air – they checked to be sure we were satisfied with the work which included shutters, gutters, fascia board, and other items that helped bring our home up to date, all priced well and of good quality. We received our warranty information to file – and in our case it is transferrable if we decide to sell our home – what a value-added bonus!
Overall, Southernwood Roofing and Siding offers a wide range of quality products for roofing and siding, combined with competitive pricing, and an experienced installation crew. Southernwood treats your property with care and have a knowledgeable and courteous staff that walk you through the process step by step. A great experience and I’d give them my highest recommendation.